Summary
Overview
Work History
Education
Skills
Academicstate
Professionalcourses
Internationalparticipations
B2broadshows
Personal Information
Languages
Interests
Timeline
Generic
Afanah Mustafa

Afanah Mustafa

Exhibitions Unit Head
Amman,Amman

Summary

Talented Manager with expert team leadership, planning, and organizational skills built during successful career. Smoothly equip employees to independently handle daily functions and meet customer needs. Diligent trainer and mentor with exceptional management abilities and results-driven approach.

Overview

15
15
years of professional experience

Work History

Exhibitions Manager

Jordan Tourism Board
3 2023 - Current
  • Tripled number of shows and exhibitions VisitJordan participates at from 11 to 34 exhibitions, expanding Jordan’s areas of interest and solidifying ties and relations with new and emerging markets
  • Tripled budget assigned for Exhibitions in annual budgeting plan
  • Achieved and executed 100% of annual action plan on time with many thanks letters from all co-participants and zero complaints from Jordanian Tourism Sector participating at travel fairs
  • Shaped final documents of financial and legal obligations for participating at Jordan Stand internationally and regulated processes of enrollment and cancellations
  • Inspired new design of Jordan Stand based on new tourism brand identity of Jordan and developed its design according to high increasing demand of international participations
  • Invited National Carrier Airlines – board members of Jordan Tourism Board to participate under umbrella of Jordan stand at international travel fairs and helped co-brand and co-participate
  • Achieved highest number of co-participants ever participating at Jordan Stand over the last 25 years, reaching out for 42 companies co-participating at Jordan stand
  • Coordinated a Royal visit by their majesties King and Queen of Spain to Jordan Stand in Madrid 2021.
  • Had Jordan Stand visited by ministers and ambassadors of tourism from all around the world
  • Had the Jordan Stand visited by top-notch KOLs, media figures, Social Media leaders and journalists from all over the world
  • Achieved Country of Honor in France, Partner Country in Milano and Rimini over 2 uninterrupted years for the first time ever
  • Participated in co-organizing Jordan Pavilion in Expo Doha 2024 and Expo Osaka 2025.

Area Marketing Manager

Jordan Tourism Board
08.2015 - 03.2023

* Develop marketing plans to improve brand awareness and profitability in areas internationally, especially GCC and Far-Eastern Markets

  • Make sure action plans are executed and performed perfectly within estimated budget and time frame and in accordance with strategic goals of Jordan Tourism Board
  • Report on daily and monthly basis to Marketing Director at JTB of daily work (to do) and achievements (done)
  • Develop great PR with international outbound T.O.s who’d facilitate for tourism flow to thrive and revenues to increase
  • Coordinate with international associates, partners and allies to strengthen relationship and seize business opportunities
  • Share touristic knowledge to international partners in soft and hard copy forms
  • Revise data base JTB has on particular markets, and update it regularly
  • Host FAM and Press trips from areas of work to strengthen relationships between counter parts within Jordan, and deliver messages via media outlets through KOLs hosted
  • Conduct workshop joining Jordanian tourism sector with guests on FAM Trip to exchange ideas, close deals and thrive business via networking
  • Archive materials generated by Press trips and have it published via JTB channels
  • Facilitate to conduct travel fairs internationally and setting appointments with desired accounts in particular areas
  • Update marketing plan and strategies according to increasingly changing business demands
  • Facilitate for contracting well-established MBRs and arrange for payments of retainer fees, activities expenses, … Manage MBRs performance according to KPIs instated, and follow up with them to ensure work flows on time
  • Circulating new messages to international counter-parts via circulating system, encouraging them to make use of new opportunities, ideas and developments in Jordan
  • Represent JTB internationally in travel fairs and road-shows.

Stakeholders’ Relations Coordinator

Jordan Tourism Board
09.2012 - 08.2015

Managing Stakeholder's and partner's relations with Jordan Tourism Board. Facilitated relations and linked JTB's head management.

Managed relations with more than 350 companies of Jordan Tourism Sector.

Tourist Information Officer

Jordan Tourism Board
10.2010 - 09.2012

Meet and Assist Officials and Official Groups hosted by Jordan Tourism Board and providing tourism information to FITs visiting Jordan and facilitating procedures at QAIA

Teacher of English Language

Ministry of Education - Jordan
Madaba, Jordan
10.2009 - 09.2012

Teacher of English Language at Madaba Secondary School from 2009 - 2012 with outstanding career path in teaching and monitoring English Language Club at school.

Education

Bachelor of Arts - English Language And Literature

AHU
Jordan
06.2009 - 06.2009

Skills

Time Management

Marketing

Negotiation

Decision-Making

Positive Attitude

Effective Communication

Academicstate

BA Degree in English Language and Literature, AHU, 2009

Professionalcourses

  • Protocol Management & Etiquette Course - Jordan Institute of Diplomacy
  • Business Writing in Arabic Course - Sanaya Institution
  • Spanish Language Course (A1) - Instituto de Cervantes
  • Personal Development Course - Knowledge Horizons Institute
  • Tourism Marketing and Sales Course - Dar Al-Diafa for Hospitality & Tourism Education Consultancy and JHA
  • Presentation and Sales Skills - 180 Degrees for Empowering People

Internationalparticipations

  • WTM International Travel Fair: UK- London
  • FITUR International Travel Fair: Spain - Madrid
  • BIT International Travel Fair: Italy- Milano
  • ITB International Travel Fair: Germany- Berlin
  • RMO - Petra Exposition: Netherlands- Leiden
  • Top Resa International Travel Fair: France- Paris
  • International Destination Show in Earl’s Court – London – UK
  • MITT International Travel Fair: Russia- Moscow
  • JATA International Travel Fair: Japan- Tokyo
  • Arabian Travel Mart ATM: Dubai - UAE
  • Dusseldorf Dive Show: Germany 2023
  • Go Diving UK Fair: Coventry – UK 2023
  • ITF Travel Fair: Taipei, Taiwan
  • RTF Travel Fair: Riyadh – KSA
  • GHEDEX Educational Fair: Muscat – Oman
  • IQTF Fair: Baghdad – Iraq 2022
  • ITB Asia Travel Fair: Singapore
  • Hajj, Umrah International Tourism Fair: Malaysia & Indonesia
  • COTTM Travel Fair: Beijing – China
  • KITF Travel Fair: Almaty – Kazakhstan 2023
  • IBTM World MICE Fair: Barcelona – Spain
  • IMEX MICE Fair: Frankfurt – Germany
  • Berlin Travel Festival: Germany / starting from 2022
  • Brussels Travel Fair: Belgium 2022

B2broadshows

  • Guangzhou
  • Shanghai
  • Shenzhen
  • Chengdu
  • Beijing
  • Hong Kong
  • Kuala Lumpur
  • Jakarta
  • Singapore
  • Dubai
  • Sharjah
  • Kazakhstan
  • Paris
  • Berlin
  • Milano
  • Madrid
  • Leiden
  • Rimini
  • Doha
  • Jeddah
  • Bangkok

Personal Information

  • Place of Birth: Madaba
  • Date of Birth: 09/29/87
  • Nationality: Jordanian
  • Marital Status: Married

Languages

Arabic
Native language
English
Proficient
C2

Interests

Arabic and English Calligraphy

Timeline

Area Marketing Manager

Jordan Tourism Board
08.2015 - 03.2023

Stakeholders’ Relations Coordinator

Jordan Tourism Board
09.2012 - 08.2015

Tourist Information Officer

Jordan Tourism Board
10.2010 - 09.2012

Teacher of English Language

Ministry of Education - Jordan
10.2009 - 09.2012

Bachelor of Arts - English Language And Literature

AHU
06.2009 - 06.2009

Exhibitions Manager

Jordan Tourism Board
3 2023 - Current
Afanah MustafaExhibitions Unit Head