AHMAD H HASAN
NETWORK & COMPUTER SYSTEMS ADMINISTRATOR
Amman,Amman
Summary
Analyzer, programmer, and organizer with high knowledge in computer science, data structure, networks. Ability to work as a team leader with experience in sales. Efficient and high capability for working under pressure.
Overview
8
8
years of professional experience
1
1
Language
Work History
IT AV Technician
The St. Regis Amman Hotels
10.2023 - Current
- IT Support & Network Configuration – Hospitality Environment:Experienced IT support technician working in a dynamic hotel environment, with a strong focus on networking and system configuration. Skilled in configuring and maintaining network switches, access points, and routers to ensure stable connectivity for both staff operations and guest services. Responsible for IP addressing, VLAN setup, and basic firewall rules to maintain network segmentation and security. Proficient in diagnosing and resolving network issues, optimizing Wi-Fi coverage, and supporting hotel-specific systems such as PMS, POS, and IPTV.Hands-on experience with Microsoft 365 administration, VPN configuration, and user management through Active Directory. Known for fast response to IT incidents, clear communication with staff, and the ability to handle technical tasks independently. Committed to delivering reliable and secure IT infrastructure that meets the operational needs.
Sales Coordinator
Majid Al Futtaim Retail Carrefour - Jordan
11.2017 - 09.2023
- Coordinating the sales team by managing schedules, filling important documents and communicating relevant information.
- Ensuring the adequacy of sales-related equipment or material.
- Responding to complaints from customers and give after-sales support when requested.
- Handle the processing of all orders with accuracy and timeliness.
- Assist in the preparation and organizing of promotional material or events.
Education
Bachelor of Management Information Systems - Networks, Data structure, enterprise resource planning and programming
Al-Isra University
Skills
Technical skills
Analytical skills
Problem-solving
Communication
Multitasking
Organized and efficient
HIGHLIGHTS OF QUALIFICATIONS
- Identify a network’s problems and determine effective solutions.
- Quickly resolve network problems, such as DNS issues, computer viruses, slow performance, and IP address exhaustion.
- Explain technical concepts to non-technical management and staff.
- Oversee network and the devices connected to it, such as computers, cell phones, and handheld devices and ensure that connected devices work together properly.
Timeline
IT AV Technician
The St. Regis Amman Hotels
10.2023 - Current
Sales Coordinator
Majid Al Futtaim Retail Carrefour - Jordan
11.2017 - 09.2023
Bachelor of Management Information Systems - Networks, Data structure, enterprise resource planning and programming
Al-Isra University