Sudqi Alqasim
Amman
Summary
- made sure to build the perfect skills that matches every type of job
- made sure to build a good personality that matches every environment
- willing to learn more , as i graduated as a medical laboratory technician and i worked as a
Overview
1
1
year of professional experience
Work History
IOS Technical Advisor - Concentrix Company
6 months - ios technical support advisor -
Jordan
01.2024 - Current
- Provided technical support to customers with iOS device issues, troubleshooting and resolving hardware and software problems.
- Assisted customers in using their iOS devices by demonstrating features and providing instruction on how to use various applications.
- Performed system updates and upgrades as needed to ensure optimal performance of the operating system on all supported iOS devices.
- Resolved customer inquiries regarding usage of Apple ID accounts, iCloud services and App Store purchases.
- Configured settings for security measures such as passcodes, Touch ID and Face ID authentication.
Medical Laboratory Technician - Trainee
King Abdullah Hospital
Jordan
03.2023 - 06.2023
- Assisted with the preparation of laboratory specimens for testing and analysis.
- Maintained accurate records of patient test results and other data.
- Cleaned and sterilized equipment used in the laboratory environment.
- Processed samples using automated systems such as centrifuges or microscopes.
- Collected blood specimens from patients using appropriate techniques.
- Ordered necessary supplies for the laboratory from vendors when needed.
- Performed laboratory tests in hematology, chemistry, immunology, and microbiology departments.
Education
Bachelor of Medical Laboratory Science -
JUST University
AL-RAMTHA07-2023
Timeline
IOS Technical Advisor - Concentrix Company
6 months - ios technical support advisor -
01.2024 - Current
Medical Laboratory Technician - Trainee
King Abdullah Hospital
03.2023 - 06.2023
Bachelor of Medical Laboratory Science -
JUST University
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