Alaa Weshah
Amman
Summary
Innovative Senior Network and Security Engineer with 18+ years of hands-on experience in the IT field. Extensively knowledgeable in a variety of network products, such as Cisco Routers and Switches, Huawei and Aruba switches, Fortinet FortiGate Firewalls, and Citrix/F5 load balancers. Supervised and led teams specializing in Network Technologies including Routing and switching, Network Security, and Datacenter Technologies.
Overview
19
19
years of professional experience
1
1
Certification
Work History
Network Operations Specialist
CAPITAL BANK
09.2019 - Current
- - Manage and maintain Capital Bank network across multiple sites including the main Datacenter, DR site and branches
- - Troubleshoot network connectivity issues between sites, VPN connectivity and Internet reachability
- - Investigate and analyze performance issues related to QoS, Bandwidth optimization and traffic engineering
- - Design and implement new network solutions (Wireless LAN, WAN Edge routing using BGP, SD-WAN) to meet business needs and security standards
- - Implement Network Access Control (NAC) systems in compliance with the latest security best practices
- - Assist in the administration of user access and privileges to applications/systems, ensuring that access requests are properly authorized, appropriately documented, and accurately fulfilled (ARCON PAM)
- - Implement and maintain F5 load balancers across capital bank network and lead the communication with the application owners for proper configuration
- - Implement and maintain several Fortinet solutions such as FortiManager, FortiAnalyzer, and FortiAuthenticator
Sr. IT Support & Operations Engineer
CAPITAL BANK
11.2013 - 09.2019
- - Provide first level support for users across the bank
- - Troubleshoot software and hardware related issues
- - Participate in multiple core banking global operations including, Close-of-Business, T24 and Citrix ICBS
Technical Support Engineer
Scientific for Computers & Systems
03.2010 - 11.2013
- - Support and maintain various products for several customers in Jordan.
Technical Support Engineer
Talal Abu-Ghazaleh Organization
12.2005 - 10.2009
- - Provide first level support for users across the organization, escalate problems to concern teams when needed.
Education
Bachelor's - networks and security
Arab Open University
01.2025
Diploma - IT
Arab Community College
07-2005
Skills
- Troubleshooting
- Strong decision maker
- Complex problem solver
- Endpoint Security
Certification
- Microsoft Certified Professional (MCP)
- MCSA
- ITIL
- CompTIA A+
- CEH
- CCNA
Projects
02/2021-11/2021 Data Center Migration, CAPITAL BANK.
- Migration Of Capital bank Datacenter devices to another physical location with zero Downtime.
- Planning for the migration phases and execute the plan within the timeline.
- Coordinate with IT and risk teams before, during and after the migration to insure services availability.
11/2022-05/2023 SGBJ Bank Acquisition, CAPITAL BANK
- Migrate all SGBJ network devices, systems, ATMs, and branches to Capital bank network.
- Merge the two networks on L2 and L3 basis.
09/2021-12/2021 Datacenter Network Upgrade, CAPITAL BANK
- Replacement of Datacenter switches and installing Cisco nexus 9k switches instead of Catalyst 6500 and C2960.
- Full design and deployment of the new Leaf-Spine architecture.,
03/2020-09/2021 Audi Bank Acquisition, CAPITAL BANK.
Timeline
Network Operations Specialist
CAPITAL BANK
09.2019 - Current
Sr. IT Support & Operations Engineer
CAPITAL BANK
11.2013 - 09.2019
Technical Support Engineer
Scientific for Computers & Systems
03.2010 - 11.2013
Technical Support Engineer
Talal Abu-Ghazaleh Organization
12.2005 - 10.2009
Bachelor's - networks and security
Arab Open University
Diploma - IT
Arab Community College
Similar Profiles
Mohammad AlzuraiqiMohammad Alzuraiqi
Digital Onboarding Senior Associate at Capital BankDigital Onboarding Senior Associate at Capital Bank
Suad QaseeraSuad Qaseera
Professional Assistant/Internal Audit at Capital BankProfessional Assistant/Internal Audit at Capital Bank
Laura KaelberLaura Kaelber
Senior Marketing Manager, B2B Commercial Bank at Capital BankSenior Marketing Manager, B2B Commercial Bank at Capital Bank