Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Zeid Ayman Mazahreh

Summary

Dynamic sales leader with a proven track record at Microsoft, excelling in sales strategy development and client acquisition. Empowered high-performing teams through effective training and performance coaching, consistently exceeding sales targets. Proficient in CRM systems, leveraging data analysis to optimize sales processes and enhance customer relationships.

Overview

20
20
years of professional experience

Work History

Regional Sales General Manager

ZainTECH
01.2024 - Current
  • Developed and executed regional sales strategies to increase market share.
  • Collaborated with cross-functional teams to enhance customer engagement and service delivery.
  • Analyzed market trends and competitor activities to inform strategic planning efforts.
  • Mentored junior sales staff, fostering skill development and performance improvement.
  • Conducted regular training sessions for team members on product knowledge and sales techniques.
  • Established key performance indicators to track sales team effectiveness and productivity.
  • Cultivated strong relationships with major clients to ensure satisfaction and repeat business.
  • Implemented process improvements that streamlined operations and reduced response times for client inquiries.
  • Maximized revenue generation from existing accounts by upselling complementary products and services based on client requirements.
  • Implemented robust forecasting models to accurately predict future sales trends, enabling proactive decision-making within the organization.
  • Expanded territory reach by identifying new business opportunities and tailoring solutions for prospective clients'' unique needs.
  • Cultivated a positive work culture that fostered collaboration, innovation, and high levels of employee engagement.
  • Enhanced product knowledge among team members through comprehensive training programs, resulting in improved customer service quality.
  • Introduced new products successfully into regional markets by collaborating with cross-functional teams on launch strategies.
  • Spearheaded the development of tailored sales collateral that resonated with regional clients, contributing to higher conversion rates.
  • Increased market share through diligent analysis of competitor tactics and adjusting sales approach accordingly.
  • Exceeded quarterly revenue targets consistently through rigorous pipeline management and strategic planning.
  • Led a high-performing team of sales professionals, providing coaching and mentoring for continuous improvement.
  • Established trusted partnerships with key industry influencers, expanding brand visibility within the region.
  • Managed complex contract negotiations, ensuring mutually beneficial agreements for both parties involved.
  • Monitored performance metrics closely to identify areas requiring attention or improvement efforts while celebrating team successes along the way.
  • Developed and executed successful business plans to drive growth in key markets across the region.
  • Boosted regional sales by implementing effective sales strategies and building strong customer relationships.
  • Ensured timely resolution of client issues, maintaining strong satisfaction rates despite challenging situations or setbacks.
  • Streamlined sales and operations by implementing CRM tools, leading to increased productivity and improved customer relationship management.
  • Collaborated closely with marketing teams to develop impactful promotional campaigns and materials tailored to regional needs.
  • Streamlined processes and enhanced operational efficiency by identifying opportunities for cost reduction and resource optimization.
  • Gathered valuable market intelligence through regular field visits, conferences, trade shows, and other networking events to stay updated on industry trends and customer preferences.
  • Achieved regional sales objectives by coordinating sales team, developing successful strategies, and servicing accounts to strengthen business relationships.
  • Developed and maintained positive relationships with clients in assigned sales territories.
  • Generated detailed sales reports and forecasts to analyze performance and track progress.
  • Contacted key accounts regularly and achieved high satisfaction scores by routinely re-assessing needs and resolving conflicts.
  • Conducted product demonstrations and presentations to potential clients to capture more sales.
  • Collaborated with senior executives to evaluate performance in regional area and develop strategies to expand revenue generation.
  • Participated in sales calls with direct reports to strengthen customer relationships and uncover possible opportunities for growth.
  • Finalized sales contracts with high-value customers.
  • Executed successful promotional events and trade shows.
  • Attended industry conferences and tradeshows to stay up-to-date with market trends and customer needs.
  • Executed successful marketing campaigns to generate new business and expand customer base.
  • Managed team of Number regional sales representatives and consistently achieved high sales targets.
  • Built relationships with customers and community to establish long-term business growth.
  • Achieved sales goals and service targets by cultivating and securing new customer relationships.
  • Collaborated with upper management to implement continuous improvements and exceed team goals.
  • Resolved problems with high-profile customers to maintain relationships and increase return customer base.
  • Managed accounts to retain existing relationships and grow share of business.
  • Exceeded sales quotas and increased profitability through effective sales strategy and business planning.
  • Implemented systems and procedures to increase sales.
  • Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement.
  • Held one-on-one meetings with sales team members to identify selling hurdles and offered insight into best remedy.
  • Engaged in product training, demonstrations, consumer awareness, branding, and acquisition initiatives to raise awareness and revenues.
  • Prepared sales presentations for clients showing success and credibility of products.
  • Compiled and analyzed data to determine approaches to improve sales and performance.
  • Demonstrated products to show potential customers benefits and advantages and encourage purchases.
  • Achieved established KPI for company, regional team and individual performance through teamwork and focus on customers.
  • Organized promotional events and interacted with community to increase sales volume.
  • Enhanced profitability by developing pipelines utilizing marketing and sales strategies.
  • Managed revenue models, process flows, operations support, and customer engagement strategies.
  • Communicated product quality and market comparisons by creating sales presentations.
  • Coached and promoted high-achieving sales and account management employees to fill leadership positions with qualified staff and boost company growth.
  • Boosted marketing, reviewed pricing strategies and expanded distribution channels to increase sales revenue.
  • Maintained financial controls, planned business operations and control expenses while identifying and pursuing opportunities to grow business operations and boost profits.
  • Increased profit margins by effectively controlling budget and overhead and optimizing product turns.
  • Aligned company goals with customer outcomes and increased satisfaction by automating contact management systems.
  • Collaborated cross-functionally with headquarters, regional and other teams nationally to maintain consistent message and experience.
  • Facilitated business by implementing practical networking techniques.
  • Liaised with sales, marketing, and management teams to develop solutions and accomplish shared objectives.
  • Delivered recommendations to long-term accounts to promote brand awareness to key audience.
  • Developed compelling presentation decks to gain approval for ideas and communicate results.
  • Increased sales volume and expanded product line to new retailers, warehouse clubs and natural food chains.
  • Drove sales by developing multi-million dollar contract sales.
  • Collaborated with advertising group to create uniformity between advertising messages and retail incentives.

Sales Director

STS
01.2009 - 12.2023
  • Developed and executed sales strategies to enhance market penetration.
  • Analyzed customer feedback to refine product offerings and improve client satisfaction.
  • Collaborated with marketing team to align campaigns with sales objectives.
  • Trained and mentored junior sales staff on best practices and techniques.
  • Monitored competitor activities to identify trends and opportunities for growth.
  • Utilized CRM systems to track sales performance and customer interactions effectively.
  • Led cross-functional meetings to drive alignment on sales goals and initiatives.
  • Established relationships with key clients, fostering long-term partnerships.
  • Led a high-performing sales team through effective coaching, mentoring, and performance management strategies.
  • Enhanced customer satisfaction with a focus on fostering long-term relationships, consistently addressing client needs, and providing exceptional service.
  • Fostered a culture of continuous improvement within the sales department, regularly organizing workshops and skill-building sessions for employees at various levels of expertise.
  • Managed relationships with key industry stakeholders, attending conferences and networking events to further establish the company''s presence in relevant circles.
  • Created innovative sales strategies through monitoring and evaluating market trends and competitive offerings.
  • Utilized consumer trends to shape sales approaches.
  • Negotiated high-value contracts with key clients, ensuring mutually beneficial outcomes for all parties involved.
  • Hired, trained and built high-performing team of sales representatives.
  • Boosted sales revenue by developing and implementing strategic sales plans and initiatives tailored to the organization''s goals.
  • Exceeded sales goals through effective time management and resource allocations.
  • Optimized sales operations by streamlining processes, implementing CRM systems, and developing comprehensive training programs for new hires.
  • Increased average deal size by upselling additional products and services to existing clients.
  • Evaluated competitor offerings by conducting ongoing market research, proactively addressing potential threats to the company''s positioning.
  • Updated products, service agreements and pricing to retain competitive advantage and generate new customers.
  • Delivered consistent results against quarterly targets by monitoring KPIs closely and adjusting tactics as needed.
  • Coordinated sales team participation in trade shows and expos, ensuring that staff were well-prepared for presentations and demonstrations.
  • Launched successful marketing campaigns that generated an influx of qualified leads for the sales team to pursue further.
  • Expanded market presence through targeted prospecting efforts, leading to increased brand awareness and new business opportunities.
  • Developed strong partnerships with external vendors to enhance product offerings and drive higher profit margins.
  • Collaborated with cross-functional teams to develop innovative product offerings that addressed evolving customer demands.
  • Achieved sales goals and service targets by cultivating and securing new customer relationships.
  • Managed team of sales representatives, providing guidance, coaching and support.
  • Managed and motivated sales team to increase revenue Number% in Timeframe.
  • Established pricing strategies to maintain competitive pricing and maximize profits.
  • Connected with prospects through trade shows, cold calling and local-area networking.
  • Established ambitious sales targets, managed deployment strategies, and developed go-to-market plans to capitalize on every revenue opportunity.
  • Worked closely with product teams to understand customer needs and requirements.
  • Collaborated with marketing teams to help sales campaigns reach target audiences.
  • Exceeded sales quotas and increased profitability through effective sales strategy and business planning.
  • Collaborated with upper management to implement continuous improvements and exceed team goals.
  • Built relationships with customers and community to establish long-term business growth.
  • Resolved problems with high-profile customers to maintain relationships and increase return customer base.
  • Liaised with sales, marketing, and management teams to develop solutions and accomplish shared objectives.
  • Organized promotional events and interacted with community to increase sales volume.
  • Collaborated cross-functionally with headquarters, regional and other teams nationally to maintain consistent message and experience.
  • Achieved established KPI for company, regional team and individual performance through teamwork and focus on customers.
  • Engaged in product training, demonstrations, consumer awareness, branding, and acquisition initiatives to raise awareness and revenues.
  • Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement.
  • Increased profit margins by effectively controlling budget and overhead and optimizing product turns.
  • Managed revenue models, process flows, operations support, and customer engagement strategies.
  • Held one-on-one meetings with sales team members to identify selling hurdles and offered insight into best remedy.
  • Coached and promoted high-achieving sales and account management employees to fill leadership positions with qualified staff and boost company growth.
  • Enhanced profitability by developing pipelines utilizing marketing and sales strategies.
  • Managed accounts to retain existing relationships and grow share of business.
  • Developed compelling presentation decks to gain approval for ideas and communicate results.
  • Facilitated business by implementing practical networking techniques.
  • Aligned company goals with customer outcomes and increased satisfaction by automating contact management systems.
  • Drove sales by developing multi-million dollar contract sales.
  • Maintained financial controls, planned business operations and control expenses while identifying and pursuing opportunities to grow business operations and boost profits.
  • Implemented systems and procedures to increase sales.
  • Compiled and analyzed data to determine approaches to improve sales and performance.
  • Demonstrated products to show potential customers benefits and advantages and encourage purchases.
  • Communicated product quality and market comparisons by creating sales presentations.
  • Increased sales volume and expanded product line to new retailers, warehouse clubs and natural food chains.
  • Prepared sales presentations for clients showing success and credibility of products.
  • Boosted marketing, reviewed pricing strategies and expanded distribution channels to increase sales revenue.
  • Delivered recommendations to long-term accounts to promote brand awareness to key audience.
  • Collaborated with advertising group to create uniformity between advertising messages and retail incentives.

Sales Manager

Microsoft
01.2006 - 12.2008
  • Led cross-functional teams to develop and execute sales strategies, driving revenue growth.
  • Analyzed market trends to identify opportunities, enhancing competitive positioning.
  • Mentored and trained sales staff, fostering professional development and improving team performance.
  • Implemented CRM systems for streamlined customer relationship management and data analysis.
  • Established key performance indicators to track sales effectiveness and optimize processes.
  • Cultivated relationships with major clients, ensuring high satisfaction and retention rates.
  • Developed comprehensive sales training programs, increasing team knowledge and skills.
  • Collaborated with marketing teams to align strategies, resulting in increased lead generation success.
  • Handled customer relations issues, enabling quick resolution, and client satisfaction.
  • Increased sales revenue by developing and implementing effective sales strategies.
  • Built long-lasting client relationships through excellent customer service and consistent followups.
  • Led a successful sales team by providing motivational coaching and performance-based incentives.
  • Organized regular sales meetings to review progress, share best practices, and set achievable targets for continued success.
  • Maintained relationships with customers and found new ones by identifying needs and offering appropriate services.
  • Managed key accounts with strategic planning and relationship building, resulting in increased customer loyalty and repeat business.
  • Consistently met or exceeded quarterly sales targets through diligent effort and persistence in closing deals.
  • Negotiated contracts with vendors and suppliers, ensuring the best pricing and terms for company profitability.
  • Overcame objections from potential clients by addressing concerns effectively and offering customized solutions based on their unique needs.
  • Developed comprehensive product knowledge, enabling tailored solutions for clients'' specific needs.
  • Provided ongoing training and mentorship for junior sales staff, fostering professional development and career growth.
  • Analyzed market trends to identify new business opportunities, leading to expansion into profitable territories.
  • Attended industry events and conventions to expain sales opportunities.
  • Implemented CRM systems for better tracking of leads, improving follow-up processes and communication within the team.
  • Assisted in recruiting top talent for the sales team, contributing to a high-performing work environment.
  • Evaluated competitor offerings to adapt sales strategies and maintain competitive advantage.
  • Collaborated with marketing teams to create targeted promotional campaigns, driving customer engagement and sales growth.
  • Pioneered adoption of sustainable practices in sales operations, leading to recognition as industry leader in sustainability.
  • Spearheaded launch of new products, conducting market research and guiding development team on customer needs.
  • Improved sales forecasting accuracy, utilizing data analytics to predict market trends and adjust sales strategies accordingly.
  • Optimized sales funnel management, enhancing lead generation and conversion rates.
  • Conducted comprehensive market research to identify new opportunities and trends.
  • Established metrics-driven sales culture, setting clear performance indicators and regularly reviewing progress.
  • Fostered culture of continuous improvement, encouraging feedback and implementing best practices in sales operations.
  • Implemented comprehensive customer relationship management strategy, improving client satisfaction and loyalty.
  • Boosted customer retention rates, establishing robust follow-up system and personalizing client interactions.
  • Drove regional sales growth, implementing innovative marketing strategies and cultivating key partnerships.
  • Expanded market share by identifying and penetrating untapped markets.
  • Enhanced team performance with comprehensive training sessions, focusing on product knowledge and sales techniques.
  • Achieved significant cost reductions by negotiating better terms with suppliers and vendors.
  • Increased sales force productivity by introducing sales automation tools and streamlining administrative tasks.
  • Exceeded sales targets consistently, through strategic planning and execution of targeted sales initiatives.
  • Streamlined sales processes for efficiency, adopting new CRM tools and technologies.
  • Enhanced sales team morale and cohesion, organizing team-building activities and maintaining open communication channels.
  • Developed competitive analysis framework, enabling proactive adjustments to sales tactics and strategies.
  • Secured lucrative contracts with major accounts, leveraging strong negotiation skills and deep industry knowledge.
  • Elevated brand visibility, coordinating with marketing to launch successful promotional campaigns.
  • Negotiated partnerships with complementary businesses, creating synergies and expanding customer base.
  • Built relationships with customers and community to establish long-term business growth.
  • Achieved sales goals and service targets by cultivating and securing new customer relationships.
  • Exceeded sales quotas and increased profitability through effective sales strategy and business planning.
  • Resolved problems with high-profile customers to maintain relationships and increase return customer base.
  • Implemented systems and procedures to increase sales.
  • Collaborated with upper management to implement continuous improvements and exceed team goals.
  • Organized promotional events and interacted with community to increase sales volume.
  • Held one-on-one meetings with sales team members to identify selling hurdles and offered insight into best remedy.
  • Managed accounts to retain existing relationships and grow share of business.
  • Demonstrated products to show potential customers benefits and advantages and encourage purchases.
  • Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement.
  • Compiled and analyzed data to determine approaches to improve sales and performance.
  • Engaged in product training, demonstrations, consumer awareness, branding, and acquisition initiatives to raise awareness and revenues.
  • Prepared sales presentations for clients showing success and credibility of products.
  • Enhanced profitability by developing pipelines utilizing marketing and sales strategies.
  • Managed revenue models, process flows, operations support, and customer engagement strategies.
  • Communicated product quality and market comparisons by creating sales presentations.
  • Coached and promoted high-achieving sales and account management employees to fill leadership positions with qualified staff and boost company growth.
  • Liaised with sales, marketing, and management teams to develop solutions and accomplish shared objectives.
  • Achieved established KPI for company, regional team and individual performance through teamwork and focus on customers.
  • Increased profit margins by effectively controlling budget and overhead and optimizing product turns.
  • Boosted marketing, reviewed pricing strategies and expanded distribution channels to increase sales revenue.
  • Maintained financial controls, planned business operations and control expenses while identifying and pursuing opportunities to grow business operations and boost profits.
  • Aligned company goals with customer outcomes and increased satisfaction by automating contact management systems.
  • Facilitated business by implementing practical networking techniques.
  • Increased sales volume and expanded product line to new retailers, warehouse clubs and natural food chains.
  • Delivered recommendations to long-term accounts to promote brand awareness to key audience.
  • Collaborated cross-functionally with headquarters, regional and other teams nationally to maintain consistent message and experience.
  • Developed compelling presentation decks to gain approval for ideas and communicate results.
  • Collaborated with advertising group to create uniformity between advertising messages and retail incentives.
  • Drove sales by developing multi-million dollar contract sales.

Education

Bachelor In Business Information Systems - Information And Communication Technology

University of Jordan
Amman
01.2006

High School Diploma -

Bishop’s School Amman
Jordan
01.2002

Skills

  • Sales presentations
  • Sales strategy development
  • Client acquisition
  • Staff development
  • CRM proficiency
  • Territory management
  • Sales pipeline management
  • Sales team training
  • Verbal and written communication
  • Relationship building
  • Positive and upbeat
  • Goals and performance
  • Sales operation
  • Employee motivation
  • Sales operations
  • Rapport and relationship building
  • Business development and planning
  • Product knowledge
  • Key account management
  • Client relationship management
  • Sales processes
  • Training and development
  • Sales process
  • Goal setting
  • Staff management
  • Strategic partnerships
  • Continuous improvements
  • Analytical problem solver
  • Strategic planning
  • Solution selling
  • Project management
  • Sales reporting
  • Sales planning
  • B to B sales
  • Empowers high-performing sales teams
  • Operations
  • Data analysis
  • Sales tracking
  • Pipeline management
  • Performance management
  • Resolution-oriented
  • Sales expertise
  • KPI tracking
  • Persuasive negotiations
  • Market research
  • Decisive
  • Strategic account development
  • Salesforce
  • Team oversight
  • Performance coaching
  • New business development
  • Brand-building strategies
  • Territory sales management
  • Account management
  • Order management
  • Cold calling
  • Risk mitigation
  • Promotional sales events
  • Bilingual in language
  • Business planning
  • Vendor relationship management
  • Social media savvy
  • Marketing strategy
  • Direct sales
  • Market intelligence
  • Database management
  • Cross-functional collaboration
  • Profitability optimization
  • Prospecting skills
  • Review of contracts
  • Systems and software expertise
  • Change management
  • Sales coaching
  • Vendor management
  • Sales forecasting
  • Lead generation
  • Extensive personal network
  • Proposal development
  • National account management
  • Process optimization
  • Trend analysis
  • CRM software
  • Revenue forecasting
  • Consultative sales
  • National accounts management
  • Sales process engineering
  • Compelling sales proposal writer
  • POS software name expert
  • Advanced Salesforcecom user
  • Territory and account management
  • Sales engagement techniques
  • Revenue optimization
  • Lead database management
  • Marketing campaign analysis
  • Consultative and relationship selling
  • Superb time management
  • Product and service management
  • Multidisciplinary team leadership
  • Contact follow-up
  • Service-driven sales

Languages

Arabic
Bilingual or Proficient (C2)
English
Advanced (C1)

Timeline

Regional Sales General Manager

ZainTECH
01.2024 - Current

Sales Director

STS
01.2009 - 12.2023

Sales Manager

Microsoft
01.2006 - 12.2008

Bachelor In Business Information Systems - Information And Communication Technology

University of Jordan

High School Diploma -

Bishop’s School Amman

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Zeid Ayman Mazahreh