Summary
Overview
Work History
Education
Skills
Software
Timeline
Generic
Serena El Haddad

Serena El Haddad

Creative Strategist | Interior Architect | Creative Director
Dubai

Summary

Experienced marketing strategist and creative director with a proven track record in developing and executing successful brand and marketing campaigns across diverse industries. Skilled in leading cross-functional teams, leveraging data-driven insights, and creating compelling brand narratives to drive engagement and achieve business objectives.

Overview

7
7
years of professional experience
17
17
years of post-secondary education
3
3
Languages

Work History

Creative Director

Sira
11.2022 - Current
  • Created and implemented robust marketing plans to increase brand awareness, engagement, and community growth.
  • Directed all creative projects, ensuring consistency with the brand’s vision and goals.
  • Oversee the design and production of marketing materials, including digital content, print collateral, and multimedia presentations.
  • Orchestrated brand storytelling & developed compelling narratives to communicate the mission and values of Sira, fostering a strong emotional connection with the audience.
  • Consistently exceeded marketing objectives, resulting in increased membership, higher engagement rates, and stronger brand loyalty.

Creative Strategist

Uniplan
04.2024 - Current
  • Lead Uniplan's creative division, driving strategic thinking, innovation, and delivering exceptional design solutions.
  • Conducted market research to identify customer needs and preferences.
  • Championed creativity throughout the organization by advocating for innovative ideas and fostering a culture of collaboration among team members.

Social Associate Director

Memac Ogilvy
10.2023 - 03.2024
  • Conducted comprehensive social audits, delivering data-driven insights to guide campaigns
  • Orchestrated alignment between social, creative, & strategy departments, ensuring cohesive campaigns
  • Led competitor assessments, distilling industry trends for enhanced strategies
  • Delivered data-backed guidance, consistently achieving or exceeding client KPIs
  • Spearheaded pitch presentations for major accounts, leveraging robust audits & aligned strategies
  • Advocated cross-department collaboration for united, data-informed projects
  • Prioritized client KPIs, making data-driven adjustments to ensure target achievement.

VP Brand Marketing & Creative

EAT
01.2021 - 10.2023
  • Oversaw the recruitment, training, & development of the interior design, marketing, & creative teams
  • Established & implemented efficient operational frameworks for the 3 departments, fostering clear communication channels, synergistic collaboration between teams, & cost efficiency
  • Developed & enforced comprehensive brand guidelines & communication plans, ensuring consistent brand identity & messaging across all touch points
  • Trained & mentored teams to effectively implement these guidelines, resulting in enhanced brand recognition & a more strategic & targeted approach to marketing initiatives
  • Created a holistic approach to brand management, resulting in cohesive & immersive customer experiences that reinforced brand values & enhanced customer engagement
  • Utilized market research & data analytics to define target consumers, develop the brands' communication strategy, & promote growth
  • Developed & executed comprehensive marketing strategies to maximize brand exposure, increase customer engagement, & drive revenue growth.

Experiential, Strategy & Design Manager

XLAB agency
08.2019 - 03.2023
  • Spearheaded the design department, overseeing the successful implementation of over 60 ventures across a range of industries and brands (retail, F&B, hospitality etc.)
  • Liaised with & present to clients, pinpointing creative marketing solutions & achieving a win rate of 90% from over 250 pitches
  • Lead the execution, production, & deployment of the aforementioned solutions in collaboration with the Engineering, Software, Animation, & Art Direction departments
  • Created 3D renders & technical drawings for clients & production teams, guiding the user experience, material usage & customer journey
  • Orchestrated the COVID-19 transition by adapting service offerings and overhauling SOPs.

Senior Strategic Planner

mink ad agency
02.2019 - 08.2019
  • Expanded agency portfolio by securing various pitches such as: Starzplay, La Parrilla, Pluryal
  • Worked on & set up over 70 monthly content calendars introducing an exclusive tone of voice to each brand
  • Organized regular meetings with clients to present content calendar reports, findings & sales sheet analysis
  • Worked closely with clients to secure further ROI and cement agency loyalty
  • Designed content marketing strategies following detailed market studies, unfolding unique positioning, audience & tone of voice.

Integrated Marketing & Design Manager

Moodlab hospitality group
06.2017 - 02.2019
  • Built the marketing & creative department
  • Designed monthly & launch campaigns across multiple channels, boosting inbound sales & awareness
  • Developed offline events for clients to expand their reach & increase lead generation, while also collaborating with PR agencies
  • Handled all social media platforms & 3rd party services for each brand (Facebook, Instagram, Zomato, etc.)
  • Developed the departments into an independent agency, able to take over external clients
  • Managed the brands from a holistic point of view, using my background in music & design to ensure a full, sensory customer experience exclusive to the brand in question.

Interior Architect, Design Manager

C-LAB, DORI HITTI ARCHITECTS, Production Factory, EAT.
1 2011 - Current
  • Demonstrated excellence in interior architecture with a creative edge across luxury residential, retail, F&B, and event spaces, collaborating with clients to bring visionary concepts to life
  • Pioneered design strategies that blend aesthetic innovation with functionality, leading projects from conceptualization to execution, ensuring bespoke experiences that align with clients' unique identities.

Education

Masters in Interior Design -

FIDI, The Florence Institute of Design International
Florence, Italy
01.2012 - 04.2013

BA in Interior Architecture - undefined

ALBA, Academie Libanaise des Beaux-Arts
Beirut, Lebanon
01.2008 - 04.2011

French Baccalaureate, Literature -

College Des Soeurs Des Saints Coeurs
01.1996 - 04.2008

Skills

  • Holistic Brand Visionary
  • Design-Driven Thinker
  • Empathetic Leader
  • Innovative Strategy
  • Data-Driven Decisions
  • Cross-functional Orchestrator
  • Client Relationship Architect
  • Adaptive Change
  • Cultural Sensitivity & Global Perspective

Software

AutoCad

3Ds Max

Vray

Adobe Creative Suite

Figma

Webflow

Timeline

Creative Strategist

Uniplan
04.2024 - Current

Social Associate Director

Memac Ogilvy
10.2023 - 03.2024

Creative Director

Sira
11.2022 - Current

VP Brand Marketing & Creative

EAT
01.2021 - 10.2023

Experiential, Strategy & Design Manager

XLAB agency
08.2019 - 03.2023

Senior Strategic Planner

mink ad agency
02.2019 - 08.2019

Integrated Marketing & Design Manager

Moodlab hospitality group
06.2017 - 02.2019

Masters in Interior Design -

FIDI, The Florence Institute of Design International
01.2012 - 04.2013

BA in Interior Architecture - undefined

ALBA, Academie Libanaise des Beaux-Arts
01.2008 - 04.2011

French Baccalaureate, Literature -

College Des Soeurs Des Saints Coeurs
01.1996 - 04.2008

Interior Architect, Design Manager

C-LAB, DORI HITTI ARCHITECTS, Production Factory, EAT.
1 2011 - Current
Serena El HaddadCreative Strategist | Interior Architect | Creative Director