Zaid Ghalib
Operation Team Manager
Amman
Summary
Graduate with a strong academic foundation in Management Information Systems, including MIS principles, database management, and system analysis. Passionate about leveraging technology to drive business success. Seeking an entry-level position to apply theoretical knowledge, contribute to organizational goals, and continue learning and growing in the field.
Overview
10
10
years of professional experience
5
5
years of post-secondary education
Work History
Operation Team Leader
Csmena
09.2023 - Current
- Developed comprehensive metrics for monitoring team performance, leading to increased accountability and success rates.
- Collaborated with cross-functional teams to develop and implement business-critical initiatives for organizational growth.
- Analyzed department metrics and performance and reported findings to management.
- Scheduled and rotated staff for adequate coverage and fair distribution of workload.
E-Commerce Owner
3urban.jo
01.2020 - 05.2022
- Increased sales revenue by developing and executing targeted marketing campaigns.
- Analyzed web analytics data regularly to identify trends and optimize online store performance.
- Managed day-to-day business operations.
Business Owner
Al-Anbar Auto Spare Parts
1 2016 - 8 2018
- Successfully established and managed an independent business, overseeing all aspects of operations
- Developed and implemented business strategies to drive growth, increase profitability, and expand the customer base
- Managed inventory, including procurement, stock control, and pricing strategies
- Built and maintained relationships with suppliers, negotiating favorable terms and ensuring timely delivery of goods.
Promoter
Attention Field Marketing Solutions
08.2014 - 11.2015
- Engaged with potential customers to promote products or services and increase brand awareness
- Assisted in organizing and executing marketing events to attract a larger customer base
- Collaborated with team members to achieve sales targets and meet promotional goals.
Education
Bachelor degree in Management information system -
Amman Arab University
01.2018 - 04.2023
Skills
Compliance Monitoring
Operations Management
Teamwork and Collaboration
Scheduling Coordination
Proficiency in Microsoft office suite
Creative and detail oriented
Skillsandcharacteristics
- Creative and detail oriented.
- Good Communication and Managerial Skills.
- Friendly, courteous, and service oriented
- Poised under pressure
- A confident self- starter with clear understanding of the expectations of different customers.
- Adaptability
- Quality Assurance
- Proficiency in Microsoft office Suite.
Languages
Arabic
Native language
English
Advanced
C1
Timeline
Operation Team Leader
Csmena
09.2023 - Current
E-Commerce Owner
3urban.jo
01.2020 - 05.2022
Bachelor degree in Management information system -
Amman Arab University
01.2018 - 04.2023
Promoter
Attention Field Marketing Solutions
08.2014 - 11.2015
Business Owner
Al-Anbar Auto Spare Parts
1 2016 - 8 2018