Zaid Al-Agel
Developer And Customer Support Specialist
Amman,AM
I Love My Null
Zaid Al-Agel
Summary
Junior Developer with number of years in Customer Service Representative experience. Professionally Trained in programming with extensive knowledge of I.T and proven multitasking abilities. Bright critical thinker with proven talent for learning quickly in results-oriented environment. Committed to maintaining professional relationships with clients to increase profitability and drive business results.
Overview
2
2
Languages
5
5
Certificates
2
2
years of post-secondary education
4
4
years of professional experience
Work History
Customer Service
Extensya
Amman, Amman
04.2016 - 10.2019
- Provided primary customer support to internal and external customers in fast-paced environment.
- Cultivated customer loyalty, promoted repeat customers and improved sales.
- Answered customer telephone calls promptly to avoid on-hold wait times.
- Recommended service to customers, thoroughly explaining details.
Education
Associate of Arts - Graphic Design
01.2012 - 01.2014
Certificate Degree - ASP.NET MVC
Certificate Degree - Android Application Development
Certificate Degree - Java Enterprise And Web Development
Training Program Certificate Pearson - Smart Phone Developer
Training Program Certificate Pearson - ASP.NET Web Developer
CERTIFICATE of COMPLETION - ASP.NET Core Developer
CERTIFICATE of COMPLETION - Firebase Advanced - Real Time Chat App in Android
Skills
Programming and Coding
undefinedCertification
Associate Degree: Graphic Design
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Hobbies
- Coding - Looking and writing a complicated codes is like painting a wonderful piece of art
- Reading - I like to consider my self a book-worm.
- Gaming - It feels really good to solve any kind of mystery.
Timeline
Customer Service - Extensya
04.2016 - 10.2019
Luminus Technology College - Associate of Arts, Graphic Design
01.2012 - 01.2014
Pioneers Academy - Certificate Degree, ASP.NET MVC
Pioneers Academy - Certificate Degree, Android Application Development
Pioneers Academy - Certificate Degree, Java Enterprise And Web Development
Pearson Academy - Training Program Certificate Pearson, Smart Phone Developer
Pearson Academy - Training Program Certificate Pearson, ASP.NET Web Developer
Dotnettricks - CERTIFICATE of COMPLETION, ASP.NET Core Developer
Udemy - Appeteria Technologies - CERTIFICATE of COMPLETION, Firebase Advanced - Real Time Chat App in Android
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