Summary
Overview
Work History
Education
Skills
Certification
Work Availability
Hobbies
Timeline
Zaid Al-Agel

Zaid Al-Agel

Developer And Customer Support Specialist
Amman,AM
I Love My Null
Zaid Al-Agel

Summary

Junior Developer with number of years in Customer Service Representative experience. Professionally Trained in programming with extensive knowledge of I.T and proven multitasking abilities. Bright critical thinker with proven talent for learning quickly in results-oriented environment. Committed to maintaining professional relationships with clients to increase profitability and drive business results.

Overview

2
2
Languages
5
5
Certificates
2
2
years of post-secondary education
4
4
years of professional experience

Work History

Customer Service

Extensya
Amman, Amman
04.2016 - 10.2019
  • Provided primary customer support to internal and external customers in fast-paced environment.
  • Cultivated customer loyalty, promoted repeat customers and improved sales.
  • Answered customer telephone calls promptly to avoid on-hold wait times.
  • Recommended service to customers, thoroughly explaining details.

Education

Associate of Arts - Graphic Design

Luminus Technology College, Amman
01.2012 - 01.2014

Certificate Degree - ASP.NET MVC

Pioneers Academy, Amman

Certificate Degree - Android Application Development 

Pioneers Academy, Amman

Certificate Degree - Java Enterprise And Web Development

Pioneers Academy, Amman

Training Program Certificate Pearson - Smart Phone Developer

Pearson Academy, Amman

Training Program Certificate Pearson - ASP.NET Web Developer

Pearson Academy, Amman

CERTIFICATE of COMPLETION - ASP.NET Core Developer

Dotnettricks, Online Training

CERTIFICATE of COMPLETION - Firebase Advanced - Real Time Chat App in Android

Udemy - Appeteria Technologies , Online Training

Skills

Programming and Coding

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Certification

Associate Degree: Graphic Design

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Hobbies

  • Coding - Looking and writing a complicated codes is like painting a wonderful piece of art
  • Reading - I like to consider my self a book-worm.
  • Gaming - It feels really good to solve any kind of mystery.

Timeline

Customer Service - Extensya
04.2016 - 10.2019
Luminus Technology College - Associate of Arts, Graphic Design
01.2012 - 01.2014
Pioneers Academy - Certificate Degree, ASP.NET MVC
Pioneers Academy - Certificate Degree, Android Application Development 
Pioneers Academy - Certificate Degree, Java Enterprise And Web Development
Pearson Academy - Training Program Certificate Pearson, Smart Phone Developer
Pearson Academy - Training Program Certificate Pearson, ASP.NET Web Developer
Dotnettricks - CERTIFICATE of COMPLETION, ASP.NET Core Developer
Udemy - Appeteria Technologies - CERTIFICATE of COMPLETION, Firebase Advanced - Real Time Chat App in Android

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Zaid Al-AgelDeveloper And Customer Support Specialist