Zahraa Alanbary

• Mentored junior associates, fostering professional growth and helping them reach their full potential.
• Trained and supported new team members, maintaining culture of collaboration.
• Trained and mentored junior staff on customer service strategies and techniques.
• Evaluated employee performance regularly, providing constructive feedback and coaching aimed at skill development and career growth opportunities.

• Provided exceptional customer service, resulting in positive feedback from clients and management alike.
• Monitoring ATM system , provide credit-debit card system, and bank SMS service.
• Cross selling.
• Followed up with customers about resolved issues to maintain high standards of customer service.

A freelance researcher and writer for all B.A related fields with a
main focus on Bachelor and Masters degrees related researches.

• Provided targeted support in specific subject areas where students struggled the most, enhancing overall academic success.
• Assisted students with time management strategies, improving their ability to complete assignments efficiently.