Yousef Beno
Construction Industry
Amman,Swelieh
Summary
Dynamic professional with extensive experience as a Tourist Guide at Alaysa, excelling in customer engagement and crisis management. Proven ability to enhance visitor experiences through effective communication and cultural awareness. Skilled in problem-solving and time management, consistently delivering high-quality service and fostering positive relationships with clients.
Overview
2025
2025
years of professional experience
3
3
Languages
Work History
Tourist Guide
Alaysa
- Collaborated with fellow guides for continuous improvement of tour offerings based on customer feedback and industry trends.
- Built personal relationships with guests to promote positive experiences.
- Enhanced visitor experience by providing engaging and informative tours of various sites.
- Resolved customer complaints or concerns in a timely and professional manner, ensuring a positive outcome for all parties involved.
Construction Manager
Self-employeed
05.2013 - 07.2024
- Identified and resolved construction issues promptly to prevent delays.
- Monitored daily progress on-site to maintain a clear understanding of challenges faced by the team members or any required adjustments in plans or schedules.
- Monitored subcontractor operations and applied effective time, resource, and money management strategies to delivery under-budget project completion.
- Communicated daily with vendors to keep project fully operational.
- Verified completed projects met approved time, quality, and cost estimates.
- Completed projects within time constraints by effectively managing schedules and allocating resources.
- Supervised team of Number construction workers to maintain productivity and quality of work.
Solar Panel Installer
Acc for Solar Panels
08.2019 - 01.2020
- Installed solar panels on multiple residential and commercial properties to meet customer requirements.
- Assembled, wired and connected solar panels to existing components and systems.
- Maintained high-quality installations by performing routine inspections, identifying defects, and correcting any issues promptly.
- Configured PV systems based on site conditions and customers needs and expectations.
Education
Certificate Of Technical Studies - Solar Panels Energy
Al Khwarizmi College
Amman07.2019
Skills
Adept with GPS navigation
Emergency response
Effective time management
Proficient in language
Cultural awareness
Crisis management
Emergency response capabilities
Navigational skills
Training and mentoring
Team building
Safety procedures
Teamwork
Teamwork and collaboration
Problem-solving
Time management
Excellent communication
Self motivation
Timeline
Solar Panel Installer
Acc for Solar Panels
08.2019 - 01.2020
Construction Manager
Self-employeed
05.2013 - 07.2024
Tourist Guide
Alaysa
Certificate Of Technical Studies - Solar Panels Energy
Al Khwarizmi College