Yousef Alfadli
Granada,Kuwait
Summary
IT student with solid technical knowledge and excellent communication skills. Proficient in Microsoft Office (Word, Excel, PowerPoint) and experienced in handling tasks efficiently under pressure. Holds IELTS and skilled in dealing with customers politely and professionally. Eager to apply problem-solving abilities in a call center environment to deliver exceptional customer support.
Overview
1
1
Certification
Work history
Entry-Level IT Candidate
(Student)
Education
B.Sc. in Information Technology (Ongoing) - Information Technology
Arab Open University
Ardiya, Kuwait 02.2025 -
High School Certificate - Average: 87.03% (2022) - Student
Al Wataniya School
Hawally, Kuwait 04.2001 -
Skills
- Bilingual
- Polite phone etiquette
- Flexible
- Multitasking
- Microsoft Office Suite (Word, Excel, PowerPoint)
- Troubleshooting and Technical Support
- Tactful negotiation
- Time management in high-stress environments
Languages
English
Intermediate (B1)
Arabic
Native
Affiliations
- Interested in volleyball, e-sports competitions, and exploring new video games and technology trends.
Certification
IELTS Academic - Overall Band 4.5 (2021)
Timeline
B.Sc. in Information Technology (Ongoing) - Information Technology
Arab Open University
02.2025 -
High School Certificate - Average: 87.03% (2022) - Student
Al Wataniya School
04.2001 -
Entry-Level IT Candidate
(Student)
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