Yazan Nashwan
Journalism
Amman,AM
Summary
I seek challenging opportunities where I can fully use my skills for the success of the organization.
Overview
9
9
years of professional experience
3
3
Languages
Work History
Optical Character Recognition
CsMena
09.2023 - Current
- Quality Inspector. Responsible of proof-reading data processed by team members
- Training team members on Optical Character Recognition
Customer Service
Qouti
04.2022 - 04.2023
- Resolved customer complaints while prioritizing customer satisfaction and loyalty.
- rained and regularly mentored associates on performanceoriented strategies and customer service techniques.
- Supervised employees and assessed performances to determine training needs and define accurate plans for decreasing process lags
- Followed through with client requests to resolve problems.
- Collaborated with upper management to improve customer service processes and support structures company-wide.
Office Management
ALAAN PUBLISHERS & DISTRIBUTORS
04.2021 - 02.2022
- Customer service
- Completed data entry tasks with accuracy and efficiency.
- Corrected any data entry error to prevent later issues such as duplication or data degradation.
- Managed large data projects, including workflow scheduling, data entry and accuracy verification.
Ushering and Promotion
Adapt Event Solutions
03.2015 - 05.2017
- Organize parties for artists and singers
- Guide people for there seats and help them if they need anything
- Promotion with pepsi, redbull and lepton
Education
Bachelor of Arts - Jurnalisem And Media
Middle East University
Madaba, Jordan 04.2001 -
Skills
Using Microsoft word, Excel
undefinedTimeline
Optical Character Recognition
CsMena
09.2023 - Current
Customer Service
Qouti
04.2022 - 04.2023
Office Management
ALAAN PUBLISHERS & DISTRIBUTORS
04.2021 - 02.2022
Ushering and Promotion
Adapt Event Solutions
03.2015 - 05.2017
Bachelor of Arts - Jurnalisem And Media
Middle East University
04.2001 -