Yasmeen Alzubaidy
Business Administration
Amman ,Jordan
Summary
Motivated job seeker looking to obtain a new, challenging position within my field of study. Works well under pressure, adaptable, and ready to be a leader and strong team player.
Overview
2
2
Languages
4
4
years of post-secondary education
Work History
Sales Associate
Boost Marketing AGENCY
10.2020 - 12.2020
- Explained promotions and special offers to 50 customers a day by responding to their inquiries and conducting cold calls.
- Handled stressful situations professionally and multitasked with ease.
- Created great customer experiences through personalized sales support.
- Developed a customer base by delivering consistent and specialized customer service.
- Worked independently and within a team environment while managing multiple tasks simultaneously while meeting deadlines.
- Used feedback from customers and personal observations to better capitalize on sales opportunities.
Training intern
Al Jazeera Travel and Tourism
10.2017 - 12.2017
- Built and maintained regular relationships with with travel and tour vendors and clients while determining their travel needs, budgets.
- Applied promotional techniques and prepared promotional materials to prepare and sell a variety of itinerary tour packages.
- Conducted research on destinations and industry trends and coordinated transportation, accommodations, insurance, tours and activities for clients.
- Handled payments, travel issues, conflicts, complaints, cancelations and refunds to ensure client satisfaction and smooth business operations.
- Handled data-entry and maintained accurate records of client files, payments, phone calls and meetings while also Contributing to agency efforts by accomplishing any related tasks as needed.
Education
Diploma of Aviation - Travel and Tourism
University of Petra
01.2016 - 01.2017
Bachelor of Business Administration - Business Administration
University of Petra
01.2018 - 01.2021
Skills
Advanced in Microsoft office
Strong ability to manage time and prioritize tasks
Strong sales and interpersonal skills
Ability to work well under pressure
Ability to solve problems efficiently
Detail-oriented and highly organized
additional training
- Amadeus course, Amadeus company, University of Petra
- Human resources management training, Career Guidance & Alumni office, University of Petra
- Team building, Career Guidance & Alumni office, University of Petra
- ICDL, University of Petra
Timeline
Sales Associate
Boost Marketing AGENCY
10.2020 - 12.2020
Bachelor of Business Administration - Business Administration
University of Petra
01.2018 - 01.2021
Training intern
Al Jazeera Travel and Tourism
10.2017 - 12.2017
Diploma of Aviation - Travel and Tourism
University of Petra
01.2016 - 01.2017