Yasmeen Alzubaidy
Business Administration
Amman ,Jordan
Summary
Motivated job seeker looking to obtain a new, challenging position within my field of study. Works well under pressure, adaptable, and ready to be a leader and strong team player.
Overview
2
2
Languages
4
4
years of post-secondary education
Work History
Sales Associate
Boost Marketing AGENCY
10.2020 - 12.2020
- Explained promotions and special offers to 50 customers a day by responding to their inquiries and conducting cold calls.
- Handled stressful situations professionally and multitasked with ease.
- Created great customer experiences through personalized sales support.
- Developed a customer base by delivering consistent and specialized customer service.
- Worked independently and within a team environment while managing multiple tasks simultaneously while meeting deadlines.
- Used feedback from customers and personal observations to better capitalize on sales opportunities.
Training intern
Al Jazeera Travel and Tourism
10.2017 - 12.2017
- Built and maintained regular relationships with with travel and tour vendors and clients while determining their travel needs, budgets.
- Applied promotional techniques and prepared promotional materials to prepare and sell a variety of itinerary tour packages.
- Conducted research on destinations and industry trends and coordinated transportation, accommodations, insurance, tours and activities for clients.
- Handled payments, travel issues, conflicts, complaints, cancelations and refunds to ensure client satisfaction and smooth business operations.
- Handled data-entry and maintained accurate records of client files, payments, phone calls and meetings while also Contributing to agency efforts by accomplishing any related tasks as needed.
Education
Diploma of Aviation - Travel and Tourism
University of Petra
01.2016 - 01.2017
Bachelor of Business Administration - Business Administration
University of Petra
01.2018 - 01.2021
Skills
Advanced in Microsoft office
additional training
- Amadeus course, Amadeus company, University of Petra
- Human resources management training, Career Guidance & Alumni office, University of Petra
- Team building, Career Guidance & Alumni office, University of Petra
- ICDL, University of Petra
Timeline
Sales Associate
Boost Marketing AGENCY
10.2020 - 12.2020
Bachelor of Business Administration - Business Administration
University of Petra
01.2018 - 01.2021
Training intern
Al Jazeera Travel and Tourism
10.2017 - 12.2017
Diploma of Aviation - Travel and Tourism
University of Petra
01.2016 - 01.2017
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