Yara Mahafza
Ottawa,ON
Summary
Energetic professional with adept teamwork and independent work skills, showcasing a strong work ethic and excellent organizational abilities. Thrives on challenges and eager to contribute to a successful team. Versatile Mental Health practitioner with a background in recovery-oriented service planning and management. Proficient in assessing, monitoring, and evaluating individual needs for personalized and responsive care programs. Collaborates effectively with multidisciplinary teams to enhance department productivity and ensure well-maintained care continuity.
Overview
5
5
years of professional experience
Work History
Mental Health Support Practitioner
Canadian Mental Health Association (CMHA)
Ottawa, ON , Canada
2022.12 - 2023.11
- As a Mental Health Specialist at CMHA, I built strong relationships with psychiatric patients, addressed care needs within a participative framework, and developed comprehensive service user reports with thorough risk assessments. I conducted Care Act assessments, support planning, and development reviews, emphasizing high-quality care provision. I assisted patients in managing emotions through de-escalation & coping strategies, promoted their active involvement in treatment using the recovery model, and stayed current on relevant legislation & DSM5. Additionally, I coordinated safe, responsible care for a specified number of clients with severe, enduring mental health issues.
Marketing Operations Assistant
Marriott International
Ottawa, ON , Canada
2022.01 - 2022.11
- Coordinated and supervised departmental activities, handled inquiries and complaints, and maintained service standards.
- Compiled consumer data on patterns and preferences for marketing information.
- Collaborated with marketing manager, clients and partners to support marketing strategy development. Created innovative social media posts to drive engagement.
Brand Ambassador Team Lead
XMC Sponsorship and Experiential Marketing
Toronto, ON , Canada
2020.10 - 2021.12
- Engaged with high-end clients, representing the brand(s) at promotional events and marketing initiatives across Canada.
- Managed multi-channel advertising campaigns to support sales objectives.
- Crafted promotional campaigns using market understanding, consumer analysis, and advertising psychology.
- Ensured consistent and positive brand representation to target markets and audience.
Special Educational Needs Teacher
Summit School, Ecole Le Sommet
Montreal, QC , Canada
2020.01 - 2020.09
- Collaborated with teachers, behavioral technicians, and psychologists to develop behavioral interventions and strategies to enable student progression socially and academically.
- Offered weekly workshops to parents on educational and social matters relating to SEN students.
- Tailored lesson content and resources to each students requirements to optimize learning potential. Also created classroom environment to promote physical, social and emotional development.
- Conducted assessments of SEN student(s) learning styles and used results to plan instructional activities.
Research Assistant (RA)
University College Dublin (UCD)
Dublin , Ireland
2019.05 - 2019.11
- As a Research Assistant at UCD during the summer, I contributed to the replication of a prominent cognitive psychology study, "Lost in the Mall," led by Dr. Ciara Greene and Dr. Gillian Murphy. My responsibilities encompassed NA participant recruitment, data transcription, conducting interviews, and utilizing SPSS/MATLAB/Python for data collection and analysis. Additionally, I organized seminars to share insights and provided tutoring for participants.
STEM Teacher
Little Medical School
Ottawa, ON , ON
2018.08 - 2019.03
- At LMS, a private STEAM-focused school, I introduced students to various medical professions, including doctors, veterinarians, pharmacists, dentists, and nurses. I emphasized hands-on learning, instructing students in practical skills such as wound suturing, administering first aid, CPR, measuring blood pressure, and reading X-rays, utilizing authentic medical equipment.
Education
Bachelor - Neuroscience & Health Psychology
Carleton University
Ottawa, CanadaSkills
- Clinical Mental Health Training
- Financial Management & Data Analysis
- Administrative Support
- CPR/AED certified
- Marketing
Languages
English
Native
Arabic
Fluent
French
Intermediate
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote
Everything should be as simple as it is, but not simpler.
Albert Einstein
Timeline
Mental Health Support Practitioner
Canadian Mental Health Association (CMHA)
2022.12 - 2023.11
Marketing Operations Assistant
Marriott International
2022.01 - 2022.11
Brand Ambassador Team Lead
XMC Sponsorship and Experiential Marketing
2020.10 - 2021.12
Special Educational Needs Teacher
Summit School, Ecole Le Sommet
2020.01 - 2020.09
Research Assistant (RA)
University College Dublin (UCD)
2019.05 - 2019.11
STEM Teacher
Little Medical School
2018.08 - 2019.03
Bachelor - Neuroscience & Health Psychology
Carleton University
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