Summary
Overview
Work History
Education
Skills
Timeline
Generic
Yamen Farajat

Yamen Farajat

CIS Student | Sales & Customer Service Specialist
Aqaba

Summary

Motivated IT student majoring in Computer Information Systems at the University of Jordan. Experienced in sales and customer service through previous roles in hotel reception and adventure park environments. Skilled in communication, teamwork, and handling customer needs efficiently. I am good in English and seeking a dynamic sales position in a fun, interactive environment like a theme park.

Overview

1
1
year of professional experience

Work History

Receptionist

Sedra View Hotel
10.2024 - 06.2025
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
  • Responded to inquiries from callers seeking information.
  • Resolved customer problems and complaints.
  • Confirmed appointments, communicated with clients, and updated client records.
  • Answered central telephone system and directed calls accordingly.
  • Answered phone promptly and directed incoming calls to correct offices.
  • Kept reception area clean and neat to give visitors positive first impression.

Sales and Receptionist

Rise Adventure Park
09.2024 - 09.2024
  • Managed multiple tasks and met time-sensitive deadlines.
  • Streamlined front desk operations for increased efficiency by effectively managing phone calls, emails, and walk-in clients.
  • Enhanced customer satisfaction by promptly addressing inquiries and providing accurate information.
  • Maintained confidentiality of information regarding clients and company.
  • Maintained visitor log for entering and leaving facility for security purposes.

Education

Bachelor`s Degree - Information Technology

University of Jordan
Aqaba
04.2001 -

Skills

Customer and client relations

Timeline

Receptionist

Sedra View Hotel
10.2024 - 06.2025

Sales and Receptionist

Rise Adventure Park
09.2024 - 09.2024

Bachelor`s Degree - Information Technology

University of Jordan
04.2001 -
Yamen FarajatCIS Student | Sales & Customer Service Specialist