Wesam Hayajneh
Irbid
Summary
Experienced Supervisor leading team members on-time job completion. Assign tasks, train employees, provide feedback, mediate interpersonal conflicts and implement company procedures. Excellent communication and listening skills. Provide leadership and vision which drives teams to meet goals.
Overview
3
3
years of professional experience
Work History
Supervisor
Americana
10.2022 - Current
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Handled customer complaints, resolved issues, and adjusted policies to meet changing needs.
- Monitored workflow to improve employee time management and increase productivity.
- Evaluated employee performance and coached and trained to improve weak areas.
Customer Relationship Officer
VITAS
02.2021 - 09.2022
- Managed customer relations on ongoing basis to maximize customer retention.
- Built long-term, loyal customer relations by providing top-notch service and detailed order, account, and service information.
Customer Service Representative
Alawneh Exchange
01.2021 - 07.2022
Education
Bachelor of Science - Banking And Financial Support Services
Yarmouk University
Irbid01.2021
Skills
- Inventory Control
- Process Improvement
- Data Analytics
- Business Development
- Financial Management
- Team Building
Timeline
Supervisor
Americana
10.2022 - Current
Customer Relationship Officer
VITAS
02.2021 - 09.2022
Customer Service Representative
Alawneh Exchange
01.2021 - 07.2022
Bachelor of Science - Banking And Financial Support Services
Yarmouk University
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