Wafaa Abdulla Abughazzi

Accomplished Customs & Risk Management Director with over 25 years of progressive experience in trade facilitation, auditing, compliance, and IT systems development within government and international organizations. Proven expertise in risk analysis, quality management, customs modernization, and policy implementation. Strong background in leadership, training, and cross-border cooperation, with recognition from the World Customs Organization. Adept at collaborating with global stakeholders including WTO, WCO, EU, and USAID.

• International Programs & Conferences
• - WTO Advanced Course on Trade Facilitation – Geneva, Switzerland (2016)
• - Export Control & Dual Use Materials Workshops – Rotterdam (2015), Frankfurt (2014), Milan (2016), Malta (2016)
• - International Export Control Conference – Prague, Czech Republic (2016)
• - Risk Management Training – Casablanca, Morocco (2010)
• - Selectivity & Risk Management Course – Cairo, Egypt (2005)
• Leadership & Management Development (USAID & Internal Programs)
• - Capacity Building Leadership Program – USAID (2015)
• - TOT Program – USAID (2013)
• - Change Management, Problem-Solving & Decision-Making, Strategic Planning (2007–2010)
• - Supervisory & Human Resource Management Training (2001–2009)
• Customs-Specific Training
• - Customs Law & Procedures (2001–2009)
• - Customs Valuation & Inspection Techniques (2009)
• - Selectivity Systems & Pre-Arrival Processing – ASEZA & Aqaba Port (2007–2009)
• - Intellectual Property Rights Protection in Customs (2007)
• Technical & IT Training
• - ICDL Certification (2006)
• - Oracle Database, Microsoft Access, and FoxPro Programming (2000–2004)
• - E-Government Applications (2000)
• - Statistical Analysis – SPSS (2002)
• Regional Workshops (WCO & EU Collaboration)
• - National Time Release Study Workshop – Jordan (2017)
• - WCO Mercator Program – Trade Facilitation Agreement Implementation (2017)
• - Container Inspection Course – United States Coast Guard (2010)
• - Strategic Commodity Transfers (ASCOT) – US Department of Energy (2010)
• - Export Control & Licensing Procedures – EU (2016)

• - World Customs Organization Certificate – for exceptional services in trade facilitation (2005)
• - Ideal Employee – Risk Management, Jordan Customs (2005)
• - Accredited Trainer in Risk Management, Single Window, Golden List, Export Control
• - Member: National Trade Facilitation Committee and Export Control Committee (EU/US partnership)
• - Letters of acknowledgment from international customs authorities for contributions in risk management, selectivity systems, and trade facilitation