Tareq Z. Ghaith
Amman,,AM
Summary
Accomplished management professional with extensive experience in the shipping industry and operations management. Proven track record in leading large, cross-departmental teams to achieve business objectives. Expert in organizational restructuring, strategic planning, and performance improvement. Adept at engaging with clients, vendors, and senior management to drive revenue growth and operational efficiency. Demonstrated success in transforming business divisions through strategic initiatives and meticulous implementation of performance measurement program.
Overview
7
7
years of professional experience
Work History
Deputy General Manager
National Shipping Services Co. Ltd.
Amman
12.2021 - Current
- Spearheaded organizational restructuring and vendor management, increasing revenue by 60% through targeted strategic initiatives, expansive service offerings, and streamlined operations from 2021 to 2023
- Secured key tenders with high-profile clients, contributing to 15% of annual revenue
- Acquired 53 strategic forwarding accounts and 6 vessel handling accounts, collectively contributing to 40% growth in revenue since 2021
- Forged vendor partnerships and initiated an exclusive NVOCC partnership, cutting costs by an additional 10% and expanding service offerings
- Communicated comprehensive business and financial updates to the Chairman and Board, leading to the adoption of multiple strategic recommendations, including warehousing and container storage services
- Led service expansion initiatives, launching warehousing and container services, accounting for 10% of 2023 sales
- Oversaw market sizing, task force assignment, and WMS design, implementation, and training
- Conducted thorough business performance analysis and directed weekly cross-departmental meetings to enhance performance metrics, ensuring operational compliance and efficiency.
Business Improvement Manager
National Shipping Services Co. Ltd.
Amman
09.2019 - 12.2021
- Spearheaded a comprehensive strategic overhaul of the freight forwarding division, establishing a foundation for enhanced commercial and operational efficiency, including the development of a new framework, organizational structure, and ISO-certified procedures
- Joined additional agent networks to expand our vendor base to 350+ members, securing competitive freight rates and implementing credit agreements, reducing shipment costs by 15% and boosting profitability
- Led internal performance improvement programs by introducing sophisticated ERP and CRM platforms
- Developed and tracked KPIs, optimizing team performance and streamlining operations, increasing productivity by 20% and sales outcomes by 30% in 2021
- Maintained four significant strategic accounts and attracted over 30 new freight forwarding clients by enhancing client relationships and service capabilities
- Restructured the organizational design, flattening hierarchy, expanding task forces, and enhancing communication channels, leading to improved operational efficiency and team cohesion.
Business Improvement & Development Officer
National Shipping Services Co. Ltd.
Amman
09.2017 - 09.2019
- Established business relationships with network members to procure competitive freight forwarding quotes
- Handled client shipments from quotation to Delivery Order release in a timely and efficient manner
- Collaborated with the operations team to ensure smooth and timely execution of client shipments.
Education
MSc in Operations, Logistics, and Supply Chain Management -
University of Bath
01.2017
BSc in Economics and Management -
University of Bristol
01.2016
Secondary School Certificate -
International School of Choueifat-Amman
01.2012
Skills
- Operations Management
- Strategic Planning & Management
- Leadership
- Restructuring Activities
- Change Management
- Business Transformation
- Stakeholder Management
- Freight Forwarding
- Team Management & Leadership
- Supply Chain Management
- Logistics Management
- Procurement
Personal Information
- Date of Birth: 12/26/94
- Nationality: Jordanian
- Marital Status: Single
Languages
Arabic
First Language
English
Proficient (C2)
C2
References
References available upon request.
Timeline
Deputy General Manager
National Shipping Services Co. Ltd.
12.2021 - Current
Business Improvement Manager
National Shipping Services Co. Ltd.
09.2019 - 12.2021
Business Improvement & Development Officer
National Shipping Services Co. Ltd.
09.2017 - 09.2019
MSc in Operations, Logistics, and Supply Chain Management -
University of Bath
BSc in Economics and Management -
University of Bristol
Secondary School Certificate -
International School of Choueifat-Amman
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