Tarek Hamzh
Amman
Summary
Results-driven Operations and Project Management professional with over 18 years of progressive experience leading cross-functional teams, optimizing end-to-end processes, and delivering operational excellence across manufacturing, supply chain, and media sectors. Proven track record of implementing Lean and Six Sigma methodologies, driving cost reduction, improving KPIs, and embedding sustainable shift and coverage models in multi-shift environments. Holds PMP, CSPM, and CSCE certifications, with an MBA in Strategic Management and Organizational Operations. Recognized for strategic thinking, strong analytical capabilities, and the ability to lead complex projects and continuous improvement initiatives in compliance-focused environments.
Overview
18
18
years of professional experience
1
1
Certification
Work History
Operations Manager
Maani Ventures
05.2024 - Current
- Own and continuously improve operational workflows, ensuring compliance, cost efficiency, and customer satisfaction.
- Design and maintain sustainable shift rotations and coverage models to meet fluctuating demand while optimizing resource use.
- Translate strategic objectives into actionable team goals and monitor progress through robust KPIs and analytics dashboards.
- Identify, analyze, and mitigate operational risks proactively using predictive indicators and issue-tracking systems.
- Collaborate cross-functionally to streamline processes and solve operational challenges with root cause analysis and preventive solutions.
Freelance Consultant & Trainer - Operations & Project Management
Al Jazeera Media Network & Qatar Foundation
01.2017 - Current
- Developed tailored training programs on root cause analysis and preventive actions to resolve complex operational challenges.
- Advised leadership on establishing sustainable shift rotation models and team coverage strategies.
- Enabled data-driven decision-making by coaching managers in advanced analytics and KPI monitoring aligned with organizational goals.
- Partnered with cross-functional teams to align operational readiness with compliance and performance objectives.
Supply Chain Manager
Tadmur Holding
05.2021 - 05.2024
- Directed supply chain operations with a focus on operational excellence and process optimization across regional markets.
- Implemented Lean and Six Sigma process improvements that increased efficiency and reduced costs by 22%.
- Established and maintained KPIs to monitor inventory turnover, compliance, and delivery lead times, enabling data-driven decisions.
- Led root cause analysis for supply chain disruptions and implemented preventive actions to ensure service continuity.
- Partnered with business units to align supply chain strategy with operational plans and resource allocation.
Operations Manager
Moasron Group
11.2018 - 05.2021
- Owned 24/7 multi-shift operational processes, creating sustainable scheduling and shift coverage models to ensure seamless production.
- Led root cause analysis initiatives that reduced operational disruptions by 30%, embedding preventive controls.
- Translated organizational strategies into clear operational objectives, tracking achievement via performance dashboards.
- Proactively identified operational risks and developed mitigation plans to prevent workflow interruptions.
- Collaborated closely with finance and planning teams to align budgets and resources with operational demands.
Operations Manager
DCP-Qatar
11.2013 - 10.2018
- Company Overview: Doha
- Maintained operational excellence through management of cross-functional teams and end-to-end production workflows.
- Developed and implemented process improvements that reduced order cycle time by 20%, enhancing customer satisfaction.
- Led root cause analysis of operational issues, embedding sustainable corrective and preventive actions.
- Translated business goals into measurable team deliverables, managing resources and budgets effectively.
- Leveraged data analytics and reporting tools to monitor performance and drive continuous improvements.
- Doha
Production Head
Fine Hygienic Holding
06.2008 - 11.2013
- Managed shift-based manufacturing operations, ensuring quality, safety, and timely production aligned with strategic goals.
- Developed sustainable operational patterns including shift rotations and coverage models to maximize workforce productivity.
- Conducted root cause analysis on production disruptions, implementing preventive solutions to minimize downtime.
- Collaborated cross-functionally with planning and warehouse teams to optimize workflows and resource allocation.
- Utilized production data and KPIs for operational planning and continuous improvement initiatives.
Process Engineer
Jordan Petroleum Refinery
06.2007 - 06.2008
- Supported operational excellence by optimizing processes for utilities and refining operations using data-driven methodologies.
- Participated in root cause analysis and implementation of preventive actions related to safety and operational issues.
- Collaborated with cross-functional teams to improve shift planning and resource coordination.
- Contributed to compliance by developing safety SOPs and escalation processes aligned with operational risks.
Education
MBA -
Edinburgh Business School
01.2017
Bachelor of Engineering -
Jordan University of Science and Technology
01.2007
Skills
- Organizational Development
- Operations Management
- Six Sigma methodologies
- Results-driven
- Leading cross-functional teams
- Strategic Management
- KPI monitoring
- Budgeting
- Communication
- Leadership
- Customer Service
- Problem Solving
Certification
- PMP, PMI
- CSCE, IAPPD
- CSPM, IAPM
Languages
English
Arabic
Personal Information
Date of Birth: 10/06/84
Timeline
Operations Manager
Maani Ventures
05.2024 - Current
Supply Chain Manager
Tadmur Holding
05.2021 - 05.2024
Operations Manager
Moasron Group
11.2018 - 05.2021
Freelance Consultant & Trainer - Operations & Project Management
Al Jazeera Media Network & Qatar Foundation
01.2017 - Current
Operations Manager
DCP-Qatar
11.2013 - 10.2018
Production Head
Fine Hygienic Holding
06.2008 - 11.2013
Process Engineer
Jordan Petroleum Refinery
06.2007 - 06.2008
Bachelor of Engineering -
Jordan University of Science and Technology
MBA -
Edinburgh Business School
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