Tamesha Morgan
Experienced professional in network administration and fiber optics with strong communication and customer support skills. Proven ability to lead troubleshooting efforts and implement security measures, contributing to improved network performance. Skilled in strategic planning and resource allocation, enhancing operational success and fostering collaborative work environments.
Work History
Senior Network Administrator
7 Years 2 Months- Managed and optimized network performance across multiple military installations, ensuring security protocols were in place.
- Led troubleshooting efforts to resolve complex network issues efficiently, enhancing overall network reliability.
- Developed and implemented security protocols to safeguard sensitive information, contributing to compliance and risk mitigation.
- Mentored junior network administrators, enhancing team technical capabilities and fostering a culture of continuous improvement.
- Led network infrastructure upgrades to enhance system performance and reliability.
Cable Systems Installer Maintainer
7 Years 2 Months- Installed and maintained cable systems, ensuring optimal functionality and reliability.
- Conducted inspections on cable infrastructure to identify and rectify issues promptly.
- Operated diagnostic equipment to troubleshoot system failures efficiently, enhancing network performance.
- Supported fellow technicians with training on best practices in installation techniques, improving team capabilities.
Lead Fiber Optic Technician
10 Months- Supervised installation and maintenance of fiber optic systems, ensuring optimal performance and reliability.
- Trained and mentored junior technicians on industry best practices and safety protocols.
- Conducted troubleshooting and repair of fiber optic networks, ensuring minimal downtime.
- Boosted operational efficiency through timely acquisition and allocation of resources including tools and materials.
Information Technology Specialist
2 Years 5 Months- Troubleshot and resolved hardware and software issues for over 100 users, improving user productivity.
- Administered network configurations and maintained security protocols, contributing to safer IT environments.
- Implemented IT asset management processes to improve inventory tracking and resource allocation.
- Developed and maintained strong client relationships to deliver exceptional customer service and problem resolution.
Education
- IT
- 3.5 GPA
- CompTIA Security + version 7.0
- CompTIA Network +
- Fiber Optic Terminal Repair
Skills
Certification
CompTIA Network plus
CompTIA Security Plus version 7.0
Fiber Optic Terminal Repair
Timeline
Lead Fiber Optic Technician
Information Technology Specialist
Senior Network Administrator
Cable Systems Installer Maintainer
University of Maryland Global Campus
Belleville East High School
Volunteer Coordinator
Elite Leadership & Stewardship (Sergeant Audie Murphy Club): Selected for an exclusive leadership organization representing the top 2% of Army Noncommissioned Officer ; 130+ hours of community-led facility maintenance and environmental projects while ensuring 100% adherence to safety standards.