Yazan Ghattas
Supervisor Steward
Amman ,Amman
Summary
Dynamic steward with a proven track record at Rotana Hotels, excelling in maintaining impeccable hygiene standards and enhancing team performance. Skilled in food safety protocols and effective communication, I successfully trained staff, optimized cleaning operations, and ensured compliance with health regulations, contributing to a seamless dining experience.
Overview
7
7
years of professional experience
Work History
Supervisor Steward
Rotana Hotels
02.2018 - Current
- Supervise and coordinate the activities of the stewarding team to ensure cleanliness and hygiene standards are maintained in all kitchen and dishwashing areas.
- Ensure proper operation and maintenance of all dishwashing equipment and cleaning tools.
- Monitor inventory of cleaning supplies and stewarding equipment; report shortages and requisition replacements as needed.
- Train and guide stewarding staff on proper cleaning procedures, safety regulations, and hygiene standards (HACCP, food safety, etc.).
- Ensure compliance with hotel policies and health & safety regulations at all times.
- Support kitchen and F&B departments by providing timely and efficient cleaning and sanitation services.
- Schedule shifts and manage team attendance to ensure adequate coverage at all times.
- Handle breakages and equipment damage reports, and coordinate with maintenance for necessary repairs.
- Maintain clear communication with chefs and management regarding cleanliness, logistics, and support needs.
- Participate in departmental meetings and contribute to continuous improvement initiatives.
Education
80% - Hotels Management
Luminous College
AmmanSkills
Basic housekeeping
Customer assistance
Relationship building
Safety standards and protocols
Beverage preparation
Performance improvement
Food preparation and safety
Food running
Place settings
Dining room cleanliness
Timely food delivery
Stocking and replenishing
Menu memorization
Table layout
Guest seating
Table clearing
Ordering procedures
Problem-Solving
Excellent Communication
Decision-Making
Teamwork and Collaboration
Planning and Coordination
Organization and Time Management
Flexible and Adaptable
Timeline
Supervisor Steward
Rotana Hotels
02.2018 - Current
80% - Hotels Management
Luminous College