TALAL ESSAM
Jordan
Summary
Hardworking Collections Specialist adept at persuading customers and obtaining payments. Strong researcher with top-notch follow-through and meticulous attention to detail.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Collector
JORDAN ISLAMIC BANK
AMMAN, JORDAN
11.2023 - Current
- Improved customer satisfaction by effectively resolving delinquent accounts through negotiation and payment plans.
- Streamlined debt collection processes for increased efficiency in the workplace.
- Reduced outstanding debts by implementing strategic collections tactics and maintaining open lines of communication with customers.
- Enhanced company reputation by professionally handling sensitive financial matters.
- Increased recovery rates with consistent follow-up on overdue accounts.
- Maintained accurate records of all collection activities, ensuring compliance with industry standards and regulations.
Collector
ABDULLAH AHMAD MUSTAFA INSTITUTION FOR IMPORT AND EXPORT.
ZARQA JORDAN
07.2022 - 10.2023
- Increased recovery rates with consistent follow-up on overdue accounts.
- Streamlined debt collection processes for increased efficiency in the workplace.
- Assisted in implementing procedures and policies to facilitate timely payments.
Income Tax Auditor
INCOME AND SALES DEPARTMENT
AMMAN, JORDAN
03.2022 - 06.2022
- Enhanced compliance by conducting thorough income tax audits and identifying discrepancies in financial reports.
- Streamlined audit processes for increased efficiency, resulting in timely completion of assigned cases.
- Identified tax evasion tactics, leading to the recovery of significant revenue for the government.
- Collaborated with tax professionals to ensure accurate reporting and adherence to tax laws.
Education
Bachelor of Science - ACCOUNTING AND COMMERCIAL LAW
HASHMITE UNIVERSITY
ZARQA JORDAN02.2021
Skills
- Persuasion Techniques
- Recovery Techniques
- SOX Compliance
- Staff Development
- History Research
- Legal Compliance
- Account Reviews
- Safety Procedures
- Cleaning and Maintenance
- Waste Removal
Certification
Hospital accounting expert at Sarh Groub
Income and sales tax accounting expert at Sarh Groub
AML course at Jordan Islamic Bank
FATCA course at Jordan Islamic Bank
Banking course at Jordan Islamic Bank
Legal course for Teller's position in banking at Institute of Banking Studies
Timeline
Collector
JORDAN ISLAMIC BANK
11.2023 - Current
Collector
ABDULLAH AHMAD MUSTAFA INSTITUTION FOR IMPORT AND EXPORT.
07.2022 - 10.2023
Income Tax Auditor
INCOME AND SALES DEPARTMENT
03.2022 - 06.2022
Bachelor of Science - ACCOUNTING AND COMMERCIAL LAW
HASHMITE UNIVERSITY