Tala Rateb Abu Hwiej
Amman
Summary
Proficient Software Engineer skilled in CI/CD, Agile, and Azure DevOps with strong experience in Git/GitHub workflows. Hands-on expertise in Machine Learning, Data Analysis (Python, AWS Cloud, Azure ML), and Automation using Zapier and APIs. Familiar with ERP systems (SAP, Infor) across modules including Enterprise Asset Management (EAM), Global Human Resources (GHR), Finance, and Supply Chain.
Overview
1
1
year of professional experience
1
1
Certification
Work History
ERP Technical support
E3Corp
04.2025 - 09.2025
- At E3Corp, I trained in providing technical support through Help Desk systems and gained hands-on experience with Infor ERP modules, specifically EAM (Enterprise Asset Management) and GHR (Global Human Resources). I also worked with Cloverleaf, a healthcare integration engine, to support system data flow. This enhanced my skills in enterprise software, troubleshooting, and user support.
AI Engineer trainee
Optimizia
08.2024 - 10.2024
- I developed a chatbot using Zapier as part of a practical training course that focused on building a secure login page with React and creating an issue-reporting chatbot with Zapier. Leveraging Zapier’s no-code automation platform, the chatbot was designed to integrate multiple APIs, enabling automated event reporting and handling of user inquiries. To ensure a secure and responsive user experience, the login page was built using React, Firebase Authentication, and Tailwind CSS. The project encompassed front-end development, database management, and API integration, enhancing both functionality and efficiency.
Education
Bacheller - Software Engineering
University of Petra
02.2025
Skills
- AWS architecture design
- CloudFormation templates
- Infrastructure as Code
- Data modeling techniques
- Lambda functions
Certification
- AWS Certified Cloud Practitioner - Amazon Aug 2025
- Data Analysis Fundamentals - Udacity JOCODES Feb 2025
- Python Essentials for Data Science - University Of Petra Oct 2022
- Certificate University Proficiency Exam Jan 2025
Languages
English (Fluent)
Arabic (Fluent)
Timeline
ERP Technical support
E3Corp
04.2025 - 09.2025
AI Engineer trainee
Optimizia
08.2024 - 10.2024
Bacheller - Software Engineering
University of Petra