TALA ABU AWWAD
AMMAN
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
9
9
years of professional experience
7
7
Certifications
Work History
Special Services Assistant
Vip Terminal (ADAC) Abu Dhabi Airport
Abu Dhabi
11.2021 - 01.2023
- Provided top of the line customer service to the VIP Terminal's guests
- Worked to ensure all luggage's were delivered to the right locations.
- Worked to ensure transportations , offloads , Airside team all ready to welcome the VIP Terminal's guests .
- Coordinated operations with other emergency service groups.
- Responded to emergency calls relayed from dispatcher or supervisors and communicated situation details to other officers.
- Check-In the VIP Terminal's guests who's using ( Marhaba , Dragon and many selective cards ) .
- Resolve any emerging problems that our guest might face .
- Reporting to airlines , lounges and airport security of the VIP Terminal's guests movement .
- Monitoring flights of the VIP Terminal's guests to communicate with the team to provide a high quality service assistance .
Administrative Supervisor
Mohammed Eissa Almansoori, Dhabi
08.2019 - 11.2021
- Organize meetings, emails and calls
- Get the approves from the general directorate of residency and foreigner’s affairs to the office
- Organizing staff sessions, meetings and activities
- Helping with various arrangements internally starting from public notary to the court sessions
- Liaise with external partners, like court, insurance , governments sectors - Prepare HR documents, like employment contracts and new hire guides
- Assist payroll department by providing relevant employee information such as leaves of absence, sick days and work schedules
- Handling the social media’s accounts
- Translate documents and emails
HR Admin Officer
Emirates Red Crescent
Abu Dhabi
04.2017 - 06.2019
- Ensuring candidates have the right to work at the organization
- Get the approves from the general directorate of residency and foreigner’s affairs to the employees
- Organizing staff training sessions, meetings and activities
- Helping with various arrangements internally starting from travel to processing expenses for the employees and delegations
- Liaise with external partners, like insurance vendors and ensure legal compliance
- Prepare HR documents, like employment contracts and new hire guides
- Assist payroll department by providing relevant employee information such as leaves of absence, sick days and work schedules.
Relationship administrator
Promedia Events
01.2014 - 02.2017
- File and update contact information of employees, customers, suppliers and external partners
- Manage the daily, weekly and monthly agenda of employees , customers , suppliers and external partners
- Maintain databases and filing system
- Manage the office supplies
- Arrange and confirm appointments
- Arrange and confirm meetings , conferences
- Organize and coordinate travel arrangements
- Track the shipments of the company worldwide
- Arrange with the insurance companies for the employees and their families
- Organize and coordinate with the government departments
- Create and maintain paper and electronic filing systems for contracts, invoices, expenses, and payroll documentation
- Greets and directs visitors to the office
- Arrange meetings, calls, conferences and events
- Translate letters, tasks and emails for the clients and supplies.
Education
BBA - Human Resources Management
Emirates Technology College
Abu Dhabi - UAEHigh School Diploma -
Um Ammar High School
Abu Dhabi - UaeSkills
Leaderships SkillsHighly MotivatedEvent PlanningStrong Communication Skills
First Aid/CPR
Mail handling
Schedule Management
Teamwork and Collaboration
Dependable and Responsible
Flexible and Adaptable
Multi-line phone talent
Creative problem solving
Certification
Certified IELTS
Timeline
Special Services Assistant
Vip Terminal (ADAC) Abu Dhabi Airport
11.2021 - 01.2023
Covid-19 Awareness (Academy.aero)
06-2021
Best Practices for Aviation Professionals (Academy.aero)
03-2021
Your Well being During the Pandemic (Academy.aero)
03-2021
Certified IELTS
02-2021
Impact on Global Business and Aviation (Academy.aero)
02-2021
Administrative Supervisor
Mohammed Eissa Almansoori, Dhabi
08.2019 - 11.2021
First Aid (Red Crescent UAE)
02-2018
HR Admin Officer
Emirates Red Crescent
04.2017 - 06.2019
Relationship administrator
Promedia Events
01.2014 - 02.2017
Certified Al Bayareq military training
06-2013
BBA - Human Resources Management
Emirates Technology College
High School Diploma -
Um Ammar High School