Taher Soudi
Store Manager
Amman
Summary
Accomplished Store Manager with extensive experience in retail operations, sales strategy, and team leadership. Renowned for consistently exceeding sales targets and driving revenue growth through strategic planning and operational excellence. Adept at building high-performing teams, enhancing customer experiences, and optimizing processes to ensure efficiency and profitability. Strong business acumen combined with a customer-focused mindset, delivering sustainable growth and long-term success in competitive retail environments.
Overview
13
13
years of professional experience
1
1
year of post-secondary education
2
2
Languages
Work History
Store Manager
Bath & Body Works
01.2018 - 01.2024
- Company Overview: Al Shaya international
- Performance management including coaching, recognition, and disciplinary action
- Partnered with Area Manager to drive Market team and business performance
- Promoted a sales culture to hit monthly goals through development and motivation
- Analyzed data for strategies to enhance customer experience and boost sales
- Achieved financial goals by controlling expenditure and shrinkage
- Maintained high merchandising standards aligned with brand
- Addressed customer and employee needs for productivity and positive environment
- Ensured compliance with labor and health and safety regulations
- Accomplished Store Manager with extensive experience in retail operations, sales strategy, and team leadership
- Renowned for consistently exceeding sales targets and driving revenue growth through strategic planning and operational excellence
- Adept at building high-performing teams, enhancing customer experiences, and optimizing processes to ensure efficiency and profitability
- Strong business acumen combined with a customer-focused mindset, delivering sustainable growth and long-term success in competitive retail environments
- Al Shaya international
Assistant Store Manager
Bath & Body Works
01.2015 - 01.2018
- Company Overview: Al Shaya international
- Drove productivity, sales, and profitability by partnering with management
- Lead staff recruitment and development initiative successfully
- Handled forecasting, budgeting, cost and inventory management
- Achieved optimal product merchandising for better sales results
- Won Alshaya Award for most profitable store in region
- Champions club member annually since 2019
- Received multiple certificates for delivering Alshaya values
- Managed successful new store openings
- Al Shaya international
Assistant Store Manager
H&M
01.2011 - 01.2015
- Company Overview: Al Shaya international
- Supported the Store Manager in achieving sales targets and delivering an exceptional customer experience
- Supervised and trained team members to ensure high performance and adherence to H&M standards
- Managed daily store operations, including opening/closing procedures, cash handling, and inventory control
- Ensured visual merchandising aligned with brand guidelines to optimize sales opportunities
- Analyzed sales reports to identify trends and implement action plans to improve profitability
- Resolved customer complaints and operational challenges professionally and efficiently
- Maintained compliance with company policies, health, safety, and security standards
- Acted as a leader on the sales floor, motivating and guiding the team to achieve goals
- Coordinated stockroom operations, including replenishments and inventory accuracy checks
- Conducted team meetings and provided constructive feedback to foster continuous development
- Al Shaya international
Education
High school -
Bolsa Grande High school
Westminster, CA 01.2003 - 01.2004
Managment Information Systems -
Damascus University
Syria08-2008
Skills
Stock Management
undefinedWork Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Languages
English
Advanced (C1)
Arabic
Bilingual or Proficient (C2)
Software
POS Systems
Microsoft Office Suite (Excel, PowerPoint, Word, Outlook)
Adobe Photoshop & Illustrator (for store layouts, marketing visuals, and branding)
Oracle Retail
Google Workspace (Docs, Sheets, Drive, Gmail)
Slack / Microsoft Teams (for communication and collaboration)
SAP (enterprise resource planning)
Affiliations
- Hospitality or Customer Service Associations (if relevant to Guest Relations roles)
- Visual Merchandising Networks
Accomplishments
Retail & Management Achievements:
- Successfully managed multiple stores as an Area Manager, overseeing operations, sales, and team performance.
- Led store openings and visual merchandising revamps, enhancing customer experience and driving sales.
- Boosted sales performance by implementing strategic merchandising, staff training, and customer engagement initiatives.
- Improved operational efficiency by optimizing inventory control and reducing stock loss.
- Trained and mentored teams, developing future leaders in the retail sector.
- Increased employee retention and motivation through effective leadership and engagement.
- Implemented customer service training programs, leading to higher customer satisfaction scores.
- Enhanced customer loyalty by delivering exceptional in-store experiences and personalized service.
- Managed high-profile customer relations, ensuring VIP client satisfaction.
- International experience in the USA and the Middle East, adapting to diverse retail markets.
- Expertise in visual merchandising, ensuring brand consistency and eye-catching store layouts.
Work Preference
Work Type
Full TimeContract WorkWork Location
HybridRemoteOn-SiteImportant To Me
Career advancementWork-life balancePersonal development programsStock Options / Equity / Profit SharingQuote
"Success is not final, failure is not fatal: it is the courage to continue that counts"
Winston Churchill
Interests
Adventure & Travel 🌍✈️
Personal Growth & Challenges 💪🔥
Style & Aesthetics 🎨👗
Protecting & Supporting Others 🤝⚖️
Social Dynamics & Psychology 🧠💬
Timeline
Store Manager
Bath & Body Works
01.2018 - 01.2024
Assistant Store Manager
Bath & Body Works
01.2015 - 01.2018
Assistant Store Manager
H&M
01.2011 - 01.2015
High school -
Bolsa Grande High school
01.2003 - 01.2004
Managment Information Systems -
Damascus University
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