Summary
Overview
Work History
Education
Skills
Drivinglicenses
Phone
Awards
Accomplishments
Software
Certification
Timeline
CustomerServiceRepresentative
Suhail Azam Qadoumi

Suhail Azam Qadoumi

HR Manager/Business Partner / HR Consultant / Business Development
Amman

Summary

  • Professional Profile
  • Be a part of a professional and considered organization, where I can fulfill my ambitions. Also Seeking a steady career to maintain high experience and productivity that will meet my self-esteem. And to gain new skills to improve me in this competitive sector.
  • Can be utilized to assure maximum productivity. I believe I'm a confident individual who enjoys Relating to the public. I have the ability to convey information, ideas, and planning effectively.

Overview

24
24
years of professional experience
2
2
Certifications
1
1
Language

Work History

People & Culture Manager

The Castle. Smile
11.2022 - Current
  • Manage all functions of Human Resources (on-boarding, all benefits, employee relations, performance issues, terminations, exit interviews, training, and development, performance reviews)
  • Review and update the organization structure
  • Review and update the job description
  • Review and update HR policies, procedures, and systems
  • Forecast hiring needs
  • Design and post job ads to attract qualified candidates for in-store junior and senior positions

HR Manager

Stars Group
03.2022 - 10.2022
  • Company Overview: Fashion Retail
  • Plan attractive compensation and benefits packages to increase retention
  • Onboard and train new hires
  • Manage payroll
  • Train team leaders on performance evaluation techniques
  • Liaise with college career offices to inform graduates about internships and junior positions
  • Implement new ERP system in the HR department
  • Customer's business strategies to raise our customers' pool, expand store traffic and optimize profitability
  • Meet sales goals by training, motivating, mentoring and providing feedback to sales staff
  • Ensure high levels of custonalomers satisfaction through excellent service
  • Complete store administration and ensure compliance with policies and procedures
  • Maintain outstanding store condition and visual merchandising standards
  • Report on buying trends, customer needs, profits etc
  • Propose innovative ideas to increase market share
  • Conduct personnel performance appraisals to assess training needs and build career paths
  • Deal with all issues that arise from staff or customers
  • Identifying opportunities in target markets for your organization's products and services
  • Keeping up with the latest fashion retail developments, including market positioning of corporate competitors
  • Assessing client norganisational company's ability to meet those needs
  • Following up with new leads and referrals generated from the sales team
  • Preparing status reports on goals
  • Fashion Retail

HR Manager

Khawarizmi University Technical College (KUTC)
09.2020 - 03.2022
  • Manages all human resources related activities including recruitment, compensation, career development, performance measurement
  • Design and help implement company policies
  • Review and update job descriptions
  • Conducts performance evaluation training and monitors the department's performance in conducting the performance evaluation
  • Manages the human resources planning process to determine the Company's long-term staffing needs through discussing the personnel needs with department managers and prepares personnel forecasts to plan employment needs
  • Manages the human resources budget preparation for the Company, and reviews human resources plans
  • Manages the human resources department to work with internal and employment agencies to fill vacant positions
  • Monitors the compensation and benefits data of the Company to determine the competitiveness of the compensation plan
  • Participates in interviews, selections, and recruitments of employees to fill vacant positions at the Company corporate office
  • Manages the new employee orientation to foster positive attitudes towards strategic goals
  • Ensures that the Company's overall human resources policies, rules, regulations, and procedures comply with Jordanian Labor Law
  • Manages and develops individual human resources staff to help them achieve full potential and deliver consistently high-performance standards
  • Manage the day-to-day accounting functions of the company which is related HR department
  • Prepare the monthly payroll list and payments for group salaries in accordance with local regulations
  • Ensure a clear and transparent paper trail is in place for all financial transactions

HR & Administration Manager

Al Defatain Co,Hashem Al Affori Systems, Engineering Sweets.
06.2019 - 09.2020
  • Providing timely HR advice to teaching staff
  • Advising on HR projects led by executive manager
  • Managing grievance and disciplinary processes relating to teaching staff
  • Contributing to the development and implementation of HR policies and procedures
  • Tracking, managing, and actioning teacher pay and ensuring proper approval process is followed
  • Responsible for the recruitment, selection, and induction process for teaching staff
  • Ensure compliance with college regulations in all areas
  • Managing all data subject access requests for teaching staff
  • Managing teacher absence
  • Contributing to HR data reports
  • Working directly with the Dean and executive manager for performance development
  • Managing teaching staff details on the HR database
  • Keep up to date with legislative changes

HR Advisor

SMILE FASHION
11.2017 - 05.2019

Location & HR Business Partner

WSP
07.2013 - 08.2017

HR Manager

AL - Oasis Contracting
12.2011 - 12.2012
  • Assist with the annual salary review process, as and when required
  • Designs and maintain organization vitality charts as the performance of the business unit

HR and Admin Manager

Aqua Treat
05.2011 - 11.2011

HR Administrative

The Royal Society for the Conservation of Nature
10.2000 - 02.2005
  • Company Overview: RSCN aims to conserve the biodiversity of Jordan and integrate its conservation programmers with socio-economic development while promoting wider public support and action for the protection of the natural environment within Jordan and neighboring countries
  • RSCN aims to conserve the biodiversity of Jordan and integrate its conservation programmers with socio-economic development while promoting wider public support and action for the protection of the natural environment within Jordan and neighboring countries

HR Coordinator

Ms pharma group
Amman
10.2000 - 02.2005
  • Assisted with recruitment process by posting job ads, filtering applications, scheduling interviews, assisting in interview process and drafting offer letters.
  • Reviewed human resources paperwork for accuracy and completeness.
  • Assisted in payroll processing, ensuring accurate compensation for all employees based on hours worked and applicable deductions.
  • Maintained human resources information system and kept employee files up to date and accurate.

Education

bachelor's - business administration

Al Ahliyya Amman University
Amman
01.2001 - 1 2005

Skills

Active Listening

Drivinglicenses

  • Saudi Arabia, True
  • Jordan, True
  • UAE, True

Phone

+962, 796944205

Awards

HR Excellence Award, 2015, HR Team of the year

Accomplishments

Enhanced Talent Acquisition: Successfully aligning with organizational goals.


Improved Retention Rates: Decreased employee turnover by launching a comprehensive onboarding program and regular engagement surveys.

• Boosted Employee Morale: Designed and implemented an employee recognition program, increasing overall satisfaction .


Ensured Legal Compliance: Updated company policies to align with local labor laws, reducing compliance risks.

• Developed Policies: Designed and implemented a new workplace harassment policy, ensuring a safer and more inclusive environment.


Implemented HR Systems: Successfully rolled out an HRIS system, automating payroll and attendance tracking, and increasing efficiency.

• Managed Organizational Change: Guided the company through a restructuring process with minimal disruption and ensured clear communication throughout.




Software

ERP, oracle, SAP,

Certification

SHRM

Timeline

People & Culture Manager

The Castle. Smile
11.2022 - Current

HR Manager

Stars Group
03.2022 - 10.2022

CMI, level 3

03-2021

HR Manager

Khawarizmi University Technical College (KUTC)
09.2020 - 03.2022

HR & Administration Manager

Al Defatain Co,Hashem Al Affori Systems, Engineering Sweets.
06.2019 - 09.2020

HR Advisor

SMILE FASHION
11.2017 - 05.2019

Location & HR Business Partner

WSP
07.2013 - 08.2017

SHRM

01-2013

HR Manager

AL - Oasis Contracting
12.2011 - 12.2012

HR and Admin Manager

Aqua Treat
05.2011 - 11.2011

bachelor's - business administration

Al Ahliyya Amman University
01.2001 - 1 2005

HR Coordinator

Ms pharma group
10.2000 - 02.2005

HR Administrative

The Royal Society for the Conservation of Nature
10.2000 - 02.2005
Suhail Azam QadoumiHR Manager/Business Partner / HR Consultant / Business Development