Suhaib Zidan
Sales Manager
Amman
Summary
Experienced sales and department manager with a proven track record of over 10 years in effectively managing teams, driving revenue growth, and cultivating lasting client relationships. Skilled in negotiation, problem-solving, and consistently delivering exceptional customer experiences. Demonstrated expertise in overseeing transportation logistics to ensure timely deliveries while upholding stringent safety standards. Seeking a position to leverage extensive experience, strong organizational abilities, and exceptional customer service skills.
Overview
15
15
years of professional experience
8
8
years of post-secondary education
2
2
Certificates
2
2
Languages
Work History
Development and Sales Manager
Qettaf Aldanya Publishers
09.2021 - Current
- Overseeing the publishing and distribution processes for books and educational materials
- Managing shipment coordination and maintaining inventory
- Training and supervising sales teams to meet performance goals
- Increased sales revenue by developing and implementing effective sales strategies.
- Built long-lasting client relationships through excellent customer service and consistent followups.
- Managed key accounts with strategic planning and relationship building, resulting in increased customer loyalty and repeat business.
Sales Store Manager
Qatoos Group for Bedding
01.2020 - 12.2021
- Led a team to achieve monthly and annual sales targets
- Improved customer satisfaction and retention through personalized service
- Managed inventory control and ensured optimal stock levels
Hashmi Store Manager
Trusty Group for Electronics
01.2016 - 12.2019
- Directed sales strategies to boost revenue in a competitive market
- Trained staff on product knowledge and sales techniques
- Developed promotional campaigns to attract new customers
Sales Representative
Haider Murad for Electronics
01.2014 - 01.2016
- Assisted customers with product selection and purchases
- Consistently exceeded sales quotas through effective upselling and cross-selling
Sales Associate
Panasonic Company for Electronics
01.2011 - 01.2014
- Delivered exceptional customer service to build lasting client relationships
- Maintained knowledge of the latest electronic products and trends
Sales and Customer Service Representative
Dallas for Travel and Tourism
01.2010 - 01.2011
- Managed bookings and provided tailored travel solutions for clients
- Addressed customer inquiries and resolved issues efficiently
Education
Bachelor of Archaeology and Tourism -
Mutah University
Mutah University 09.2006 - 06.2010
Bachelor’s Degree Certificate - Archaeology and Tourism
Mutah University
Mutah University 01.2006 - 12.2009
Skills
Customer Relationship Management
Sales planning
Client relationship management
Sales reporting
Staff management
Sales tracking
Lead generation
Sales operation
Certification
Communication Skills Workshop, 06/30/15, Focused on advanced sales techniques and problem-solving strategies.
Timeline
Development and Sales Manager
Qettaf Aldanya Publishers
09.2021 - Current
Sales Store Manager
Qatoos Group for Bedding
01.2020 - 12.2021
Hashmi Store Manager
Trusty Group for Electronics
01.2016 - 12.2019
Sales Representative
Haider Murad for Electronics
01.2014 - 01.2016
Sales Associate
Panasonic Company for Electronics
01.2011 - 01.2014
Sales and Customer Service Representative
Dallas for Travel and Tourism
01.2010 - 01.2011
Bachelor of Archaeology and Tourism -
Mutah University
09.2006 - 06.2010
Bachelor’s Degree Certificate - Archaeology and Tourism
Mutah University
01.2006 - 12.2009
Languages
English
Upper intermediate
B2
Arabic
Proficient
C2