Summary
Overview
Work History
Education
Skills
Timeline
Generic

Suad Qaseera

Internal Audit Assistant
Amman,AM

Summary

Dedicated professional with a history of exceeding employer expectations across diverse positions, including a pivotal role at Capital Bank. Excelled in multitasking and office administration, enhancing operational efficiencies. Demonstrated file management and customer service skills, contributing to improved customer satisfaction and workplace productivity.

Overview

11
11
years of professional experience

Work History

Professional Assistant/Internal Audit

Capital Bank
02.2023 - Current

Committed and motivated administrative assistant, provide critical support during pressure situation. Customer service and decision making skills. Strong work ethic, and initiative. Skilled with working with a diverse group of people.

Receptionist & Operator

Capital Bank- Headquarter / Amman, Shmesani
08.2018 - 01.2023
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
  • Responded to inquiries from callers seeking information.
  • Resolved customer problems and complaints.
  • Answered phone promptly and directed incoming calls to correct offices.
  • Managed multiple tasks and met time-sensitive deadlines.
  • Supported office efficiency by performing clerical tasks such as data entry, photocopying, scanning, and faxing documents.

Customer Service & Call Center

Aqua Industrial and Investment {Al Sabeel}
08.2015 - 07.2018
  • Organized and detail-oriented with a strong work ethic.
  • Managed time efficiently in order to complete all tasks within deadlines.
  • Skilled at working independently and collaboratively in a team environment.
  • Resolved problems, improved operations and provided exceptional service.

Executive Secretary

Dasouki Trading Corporation/
10.2013 - 05.2014

Education

Bachelor of Arts - History

Al Baath University
Homs / Syria
04.2001 -

High School Diploma -

Hilmi Abd Al Nour
Homs/ Syria
04.2001 -

Skills

Multitasking proficiency

Office administration

File management

Document preparation

Timeline

Professional Assistant/Internal Audit

Capital Bank
02.2023 - Current

Receptionist & Operator

Capital Bank- Headquarter / Amman, Shmesani
08.2018 - 01.2023

Customer Service & Call Center

Aqua Industrial and Investment {Al Sabeel}
08.2015 - 07.2018

Executive Secretary

Dasouki Trading Corporation/
10.2013 - 05.2014

Bachelor of Arts - History

Al Baath University
04.2001 -

High School Diploma -

Hilmi Abd Al Nour
04.2001 -
Suad QaseeraInternal Audit Assistant