SHARAF ALMOHTASEB

• Resolved customer inquiries efficiently using company processes and tools.

Assisted clients with flight bookings, travel advice, and reservations while ensuring excellent customer service and meeting sales targets

Engaged prospective students and parents through calls, assessed learning needs, recommended tailored English programs, handled objections, and consistently achieved sales targets.

Managed end-to-end passenger experience, handling check-in, boarding, and inquiries while ensuring smooth operations and professional brand-aligned service.

Provided real-time customer support for the GCC market, managing CRM data and resolving high volumes of inquiries efficiently

Conducted outbound calls to promote digital trading platforms, using needs-based communication to qualify leads and drive early-stage conversions.