Shahd Adel Mohammad Dmour

Dynamic Customer Service Coordinator at Jordan Kuwait Bank, adept at enhancing client satisfaction through effective problem-solving and communication. Proven ability to streamline operations and maintain accurate records, contributing to continuous improvement. Proficient in Microsoft Office, fostering teamwork to deliver exceptional service and resolve inquiries efficiently.

• Arabic, Native
• English, Very Good

• The Perception of Monetary Policy Effectiveness Among Small and Medium Enterprises (SMEs) in Jordan, In Progress, A study exploring how SMEs in Jordan perceive the effectiveness of monetary policy and its impact on their business operations. The research aims to provide insights for policymakers and business leaders.
• An Econometric Analysis of Factors Influencing Female Labor Force Participation in Arab Countries: Evidence from Panel Data, In Progress, This paper investigates the socio-economic factors influencing female labor force participation in Arab countries using econometric methods and panel data from 2019 to 2024.
• Analysis of the Impact of Fiscal Policies on Economic Growth in the Construction Sector Using Panel Data: An Applied Study in the Amman Stock Exchange, In Progress, A study examining the impact of fiscal policies on economic growth within the construction sector, using panel data from companies listed on the Amman Stock Exchange.

• Anti-Money Laundering
• Communication Skills
• Risk Management