- Audit account openings and closings for compliance with policies and procedures.
- Archive account documents in the archiving system.
- Enter secret numbers from the credit department into the banking system.
- Open legal expense accounts for the legal department.
- Audit and update currency exchange rates (FX rates) and customs rates (LC rates) on the banking system.
- Handle customer requests for SMS service subscriptions or cancellations.
- Update and correct customer data, including national numbers for individuals and establishments.
- Respond to inquiries from official authorities like the Ministry of Justice and Income Tax.
- Activate dormant accounts according to rules.
- Conduct daily inquiries about deceased persons' accounts and freeze them until procedures are completed.
- Process account closures for individuals and companies with necessary approvals.
- Open general ledger accounts in the banking and accounting systems.
- Handle inquiries about names received from external entities (tax, insurance, Ministry of Labor).
- Follow up on reserved amounts and release seizures upon receiving necessary documents.
- Implement reservations on the banking system and ensure proper recording in bank records.
- Perform additional tasks as assigned by the direct manager.