Summary
Overview
Work History
Education
Skills
Languages
Trainings Received
Training And Development
Personal Qualifications
References
Timeline
Generic

Sara Abdelsalam

Summary

To claw my way to the top seeking a valid role that will allow me to consolidate education and professional experience, expand knowledge and provide opportunities for personal and professional growth.

Overview

15
15
years of professional experience

Work History

Camp Coordinator

King Hussein Foundation -UNHCR/UNFPA
02.2024 - 03.2024

▪Collaborate with team members and local partners to plan and execute project activities effectively

▪ Monitor day-to-day project implementation, ensuring alignment with the workplan and timeline

▪ Collaborate with team members and local partners to plan and execute project activities effectively

Project Team Leader

King Hussein Foundation-UNHCR
07.2022 - 12.2022
  • Implement field program and project plans and assess progress in the implementation of activities and programs in coordination with the Direct Manager
  • Participation in meetings/courses/continuing education in coordination with the Unit's Supervisor
  • Supervise 6 locations distributed at Azraq Camp, Emarati Jordanian Camp and Azraq Urban in addition to managing 25 of the staff.

Operations Manager

American Certifications Center (ACC)
02.2020 - 06.2020
  • Provide administrative support to organizers, teachers and students associated with a specified course(s)
  • Manage enquiries and complaints from students and prospective students
  • In charge of Marketing Campaigns budgets and coordination with Marketing Agency related work.

Human Resources Supervisor

BDC - UNICEF
03.2019 - 12.2019
  • Plans, directs, and organizes Azraq Makani Sites on the human resources procedure inconsistent with the camp SOP's and goals
  • Supervise the HR department staff and assists staff in resolving non-routine issues in their respective areas and investigates problems and complaints for Makani Syrian Refugee
  • Manage Makani Syrian Refugee staff benefit plans including their Monthly Payroll, health/welfare plans, flexible spending plans and tax deferred annuities for the 9 sites.

Project Focal Point, Case Management

International Organization For Migration, IOM
06.2016 - 04.2018
  • Undertake case management activities in an assigned area, such as file integrity, program access, casework, field team, adjudications support, scheduling, or pre-departure services.
  • Train other Case Management team members as needed to manage refugee case files, conduct full refugee interviews, organize, and schedule refugee appointments, update WRAPS, conduct quality assurance of files and case data and support the USCIS adjudication efficiently and effectively.

Field Support Assistant

International Organization For Migration, IOM
07.2010 - 06.2016
  • Organize and schedule refugee appointments, including, if assigned, running ad hoc reports, creating schedule In WRAPS or another database, entering schedule data, updating schedules, overseeing the issuance of Notifications and confirmation of appointments, arranging interpretation services and assisting with circuit ride logistics
  • Arrange appointments and interviews for refugees of concern in Iraq, in coordination with Iraq caseworkers and team leaders, other Field Support Unit staff in Amman, and external partners in Jordan and Iraq.

Communications Assistant

International Organization For Migration, IOM
12.2014 - 06.2015
  • Review employment documents of created cases and determine whether they meet requirements of Employment Verification SOPs, then prepare Employment Verification requests accordingly
  • Provide technical support to other In-Processing staff while preparing Employment Verification requests and perform quality checks.

Syria Resettlement Coordinator

UNHCR Office
09.2014 - 11.2014
  • Provide for the New Zealand officers a target of cases required by the country of resettlement; Syrian and non-Syrian cases such as (Somali and Eritrean), to be evaluated by the RSDT
  • Prepare a Master Schedule for the required cases, that are qualified and security-cleared for New Zealand Submission, and arrange appointments and interviews for the Refugees Counseling Refugees
  • Provide counseling through telephone or in person, advising applicants of cultural and social practices in the country of resettlement

Program Assistant

Save The Children International
06.2009 - 06.2010
  • Preparing and facilitating workshops for training kindergartens' teachers to be qualified
  • Attending workshops at public schools to raise awareness about parents' role in their children's education.

Education

Bachelor of Arts - Applied English

University of Jordan
Jordan University
06.2009

Skills

  • Self-motivated and objective driven
  • Negotiation and conflict resolution skills
  • Strong interpersonal and communication skills
  • Budget Management

Languages

Arabic, English
Native language

Trainings Received

  • Introduction to Gender Equality
  • GBV/ Safe Referral
  • Victims of Torture
  • The preventing of sexual exploitation and Abuse (PSEA)
  • Fundamentals of fraud and corruption Awareness (UNHCR)
  • The identification of refugees in need of resettlement (UNHCR)
  • Ethics and Fraud (Mitigation, Detection, Response)
  • Child Protection (CP)

Training And Development

10 Jan-10 Mar, 2020 1 Feb - 18 Apr, 2020

American Certifications Center (ACC)

▪ Certified operations Manager (COM) - Completed 60 hours

▪ Certified Humanitarian project Manager (CHPM) - Completed 60 hours

APHRA Human Resources Professional Association

▪ Professional Human Resources Practitioner (PHRP) – Certified

Personal Qualifications

  • Self-motivated and objective driven.
  • Negotiation and conflict resolution skills.
  • Strong interpersonal and communication skills.
  • Ability to use own initiative and work under pressure with minimum supervision.

References

  • Laith Shatnawi ,Senior Protection Assistan

      Email : shatnawi@unhcr.org

      Phone# :0799409942


  • Rudaina Qasim, Project Manager

       Email :r.qasem@ifh.org

       Phone#:0777696669


  • Abeer shraiteh, Program Manager

       Email :shraiteh@unfpa.org

       Phone#:0796435542

Timeline

Camp Coordinator

King Hussein Foundation -UNHCR/UNFPA
02.2024 - 03.2024

Project Team Leader

King Hussein Foundation-UNHCR
07.2022 - 12.2022

Operations Manager

American Certifications Center (ACC)
02.2020 - 06.2020

Human Resources Supervisor

BDC - UNICEF
03.2019 - 12.2019

Project Focal Point, Case Management

International Organization For Migration, IOM
06.2016 - 04.2018

Communications Assistant

International Organization For Migration, IOM
12.2014 - 06.2015

Syria Resettlement Coordinator

UNHCR Office
09.2014 - 11.2014

Field Support Assistant

International Organization For Migration, IOM
07.2010 - 06.2016

Program Assistant

Save The Children International
06.2009 - 06.2010

Bachelor of Arts - Applied English

University of Jordan
Sara Abdelsalam