Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic
Sara Abdallah Bani issa

Sara Abdallah Bani issa

Irbid

Summary

I am a motivated, eager, and flexible person seeking to excel in a career while working within a professional environment that will allow for development, growth, and improvement to make use of my existing skills as I aim to obtain new ones.

Overview

7
7
years of professional experience
1
1
Certification

Work History

Client Relationship Manager

pioneers of innovative solutions
amman
03.2023 - 09.2024
  • Developed strong relationships with clients to understand their needs.
  • Coordinated communication between clients and internal teams for project alignment.
  • Managed client inquiries and resolved issues in a timely manner.
  • Organized client meetings to discuss feedback and service improvements.
  • Conducted regular follow-ups to ensure client satisfaction with services provided.
  • Assisted in creating customized solutions based on client requirements.
  • Developed and maintained relationships with clients to ensure customer satisfaction.

Engineering Training

Smart Living
01.2022 - 02.2023
  • Assisted in developing smart home solutions for residential projects.
  • Coordinated with team members to streamline project workflows and communication.
  • Supported the implementation of user-friendly interfaces for smart devices.

Graduate Engineer Trainee

MPWH ( MINISTRY OF PUBLIC WORK AND HOUSING )
Irbed
04.2018 - 04.2019
  • Assisted in drafting technical reports for infrastructure projects.
  • Collaborated with senior engineers on design assessments and evaluations.
  • Supported the preparation of project documentation and proposals.
  • Researched materials and methods to contribute to project development efforts.
  • Documented project specifications and maintained accurate records.

Engineering Training

Irbid electricity company
Irbid
07.2017 - 08.2017
  • Coordinated with team members to streamline project workflows and communication.
  • Set specific goals for projects to measure progress and evaluate end results.
  • Worked closely with human resources to support employee management and organizational planning.
  • Assessed company operations for compliance with safety standards.

Education

BSc - Industrial Engineering

Jordan University of Science And Technology
Irbed, Jordan
01.2018

Skills

  • Communication skills
  • Team leadership
  • Networking skills
  • Hardworking
  • Organizational skills
  • Managerial skills
  • Problem-solving skills
  • Ability to work under pressure
  • Good team-leading skills
  • Good presentation skills
  • Manual engineering drawing
  • AutoCAD 2009
  • SolidWorks 2010
  • Minitab 16
  • Microsoft Word 2010
  • Microsoft PowerPoint 2010
  • Microsoft Excel 2010
  • Windows Movie Maker
  • Event planning
  • Arena simulation software
  • Relationship building
  • Schedule management
  • Client needs assessment

Certification

* 10 Feb 2018 – 10 Mar 2018 training courses in data entry, Irbid Chamber of Commerce, Jordan

* 10 Feb 2018–10 Mar 2018 Training Courses in Human Resources , Irbid Chamber of Commerce (Jordan)

*27 Jan 2015–29 Jan 2015 Training Courses in Statistical Data Analysis With Minitab , Consultative Center for Science and Technology Jordan University Of Science & Technology (Jordan)

Timeline

Client Relationship Manager

pioneers of innovative solutions
03.2023 - 09.2024

Engineering Training

Smart Living
01.2022 - 02.2023

Graduate Engineer Trainee

MPWH ( MINISTRY OF PUBLIC WORK AND HOUSING )
04.2018 - 04.2019

Engineering Training

Irbid electricity company
07.2017 - 08.2017

BSc - Industrial Engineering

Jordan University of Science And Technology

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Sara Abdallah Bani issa