Sandra Al- Ghalaini
Amman
Summary
Versatile and results-driven Human Resources professional with a strong track record of supporting all aspects of the employee lifecycle. Experienced in talent acquisition, onboarding, performance management, employee engagement, training and development, and policy implementation. Known for building trusted relationships across all levels of the organization and aligning HR practices with business goals. Committed to fostering a positive workplace culture, ensuring compliance with labor laws, and driving continuous improvement in HR processes.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Freelancer
HR
01.2023 - 01.2025
- Independent HR Consultant with a strong background in developing and implementing HR frameworks for businesses across various sectors. Specializes in drafting employment contracts, creating and refining HR policies and procedures, designing salary structures, and managing end-to-end recruitment processes. Known for delivering customized, compliant, and scalable HR solutions that support business growth and align with local labor laws. A trusted partner for organizations seeking to build or optimize their HR foundation.
Senior Human Resources
ESKADENIA Software
Jordan
07.2020 - 10.2022
- Ensuring that all work rules; regulations of the company in the HR as they relate to business is being implemented.
- Developing and overseeing the Human Resources Information system database.
- Ensuring that the employees' performance is appraised and assessed in accordance with agreed standards, procedures and timetables and that the results of assessments are correctly report back to those being appraised.
- Responsible for the medical insurance policy and benefits.
- Controlling day-to-day employee issues and inquiries.
- Checking application forms and short listing of candidates.
- Ensuring adherence to working hours, lunch breaks, official holidays, leaves, etc.
- Scanning CV's for required vacancies and setting the time and date for the interviews.
- Conducting interviews and implementing selection criteria and practices.
- Arranging and conducting a one-day orientation for new employees where they will meet the head of departments or associate who will give them information about ESKADENIA Software and about their respective department.
- Negotiating with staff on issues relating to pay and working conditions.
- Advertising for vacancy announcements.
- Collecting and controlling timesheets and ensuring adherence to working hours, lunch breaks, official holidays, leaves.
- Coordinating social activities for employees.
- Conducting surveys to measure employee's satisfaction.
- Ensuring that Human Resources Database and files are maintained in accordance with the legal requirements and company policy Legal.
- Publishing and maintaining the Employee Handbook.
- The function Senior Human Resources Officer coordinates with all staff in communication activities and day-to-day responsibilities.
- To develop, carry out and implement policies to the effective use of human resources within the organization.
- To control day-to-day employees related issues, in recruiting, appraisal and assessment, and Training Development.
- To carry out the necessary activities to support the objectives of the Human Resources Department.
- To clarify to all employees the handbook with all the rules and regulations to ensure that they meet the needs and objectives of the company.
Human Resources Officer
ESKADENIA Software
Jordan
03.2019 - 07.2020
- Managing Employee's attendance issues.
- Managing Employees vacations and leaves.
- Collecting the Employees data and information in their files.
- Coordinating social activities for employees.
- Conducting surveys to measure employee's satisfaction.
- Employees' files monthly audit.
- Filing in the employee's files.
- Input the data of the employees and the new comers in the HR systems.
- ESKADENIA Intranet updates.
- Follow up the updates on ESKADENIA Software website by coordinating with the Web Art Department and the Communications team.
- Yearly member in ESKADENIA Social committees.
- Interviewing candidates.
- Audit the data of the employees and the new comers in the HR systems.
- Checking application forms and short listing of candidates.
- Controlling day-to-day employee issues and inquiries.
- Ensuring adherence to working hours, lunch breaks, official holidays, leaves.
- Ensuring that Human Resources Database and files are maintained in accordance with the legal requirements and company policy.
- Publishing and maintaining the Employee Handbook.
- Ensuring that the employees' performance is appraised and assessed in accordance with agreed standards, procedures, and timetables and that the results of assessments are correctly reported back to those being appraised.
- Developing and overseeing the Human Resources Information system database.
- To develop, carry out and implement policies to the effective use of human resources within the organization.
- To control day-to-day employees related issues, in recruiting, appraisal, training, and development.
- To carry out the necessary activities to support the objectives of the Human Resources Department.
- To clarify to all employees the handbook with all the rules and regulations to ensure that they meet the needs and objectives of the company.
- Ensuring that all work rules & regulations of the company in the HR as they relate to business are being implemented.
- Arranging and conducting a one-day orientation for new employees where they will meet the head of departments or associates who will give them information about ESKADENIA Software Solutions and about their respective departments.
- Conducting interviews and implementing selection criteria and practices.
- Negotiating with staff on issues relating to salary and working conditions.
- CV filtering and screening.
Human Resources Officer. Training and development, Talent acquisition team
Pharmacy One
Jordan
11.2016 - 02.2018
- Being actively involved in recruitment by preparing job descriptions, posting ads.
- Interviewing candidates and managing the hiring process.
- Mena ME - Mena ITech Program.
- Training and developing staff.
- Organizing staff training sessions and activities.
- Compiling and presenting information.
- Supervising and monitoring progress made via training programs or schemes.
- Ensuring employees receive statutory required training.
- Maintain employee records according to policy and legal requirements.
- Monitoring staff performance and attendance.
- Liaising with third parties (restaurants, shops, etc.…) to obtain discount offers on different goods and services for the staff.
Education
Bachelor Degree - marketing
Petra University
06.2016
Certified Human Resources Consultant (CHRC) - undefined
German Jordanian University
08.2014
High School - undefined
Modern System School
Amman05.2009
Skills
- Time Management
- Leadership
- Negotiation
- Policy and procedure development
- Recruiting and interviewing
- Hiring and training
- Operations management
- Problem Solving
- Team work
- Microsoft Office
- Staff management
- Performance management
Certification
Certified Human Resources Consultant (CHRC), German Jordanian University, 2014-08-01
Timeline
Freelancer
HR
01.2023 - 01.2025
Senior Human Resources
ESKADENIA Software
07.2020 - 10.2022
Human Resources Officer
ESKADENIA Software
03.2019 - 07.2020
Human Resources Officer. Training and development, Talent acquisition team
Pharmacy One
11.2016 - 02.2018
Certified Human Resources Consultant (CHRC) - undefined
German Jordanian University
High School - undefined
Modern System School
Bachelor Degree - marketing
Petra University