Sanad Yaseen
Container Lines Team Leader
Amman
Summary
Sanad Yaseen, currently serving as a Container Lines Team Leader at AMIN KAWAR & Sons. I am a self-motivated professional dedicated to driving excellence in my role and ensuring efficient and reliable container logistics."
Overview
11
11
years of professional experience
Work History
Container Lines Team Leader
Amin Kawar & Sons
Amman, Amman Governorate
04.2024 - Current
- Set performance expectations for the team, monitoring progress towards goals and providing constructive feedback as needed.
- Developed team members'' skills through targeted coaching sessions, resulting in improved individual performance.
- Enhanced team productivity by implementing efficient work processes and regularly reviewing performance metrics.
- Mentored junior staff members, helping them develop their leadership potential and advance in their careers.
- Established open and professional relationships with team members to achieve quick resolutions for various issues.
- Collaborated with other department leaders to establish shared goals and ensure alignment across teams.
- Increased customer satisfaction ratings by closely monitoring service quality standards and addressing any issues promptly.
- Provided ongoing support to direct reports, addressing concerns or questions promptly so they could remain focused on their tasks.
- Maintained an inclusive and diverse team culture, promoting respect and understanding among all members.
- Streamlined workflows for increased efficiency, reducing turnaround times for critical tasks.
- Coordinated resources effectively to meet project deadlines and achieve desired results.
- Promoted culture of continuous improvement by encouraging feedback from all organizational levels and implementing actionable changes.
- Assisted in recruitment to build team of top performers.
- Facilitated decision-making processes within group through open dialogue and consensus-building techniques.
- Enhanced communication strategies, ensuring clear and timely information exchange within team and with clients.
- Negotiated with suppliers to secure cost-effective resources, positively impacting project budgets.
- Developed risk management plans, minimizing potential project disruptions and ensuring timely delivery.
- Increased customer satisfaction with prompt and accurate issue resolution, leading dedicated customer service team.
- Built and maintained strong client relationships, leading to repeat business and referrals.
Senior Sales Executive
Amin Kawar & Sons
05.2022 - 04.2024
- Mentored junior sales executives, providing guidance on best practices and strategies for achieving success in the field.
- Facilitated relationships with target accounts through implementation of proven networking methods.
- Created prospect rapport by approaching leads and cultivating strong business relationships through sales.
- Leveraged strong negotiation skills to maximize profit margins while maintaining exceptional customer service standards.
Senior Sales Executive
COSCO Shipping Lines
Amman, Amman Governorate
04.2019 - 06.2022
- Leveraged strong negotiation skills to maximize profit margins while maintaining exceptional customer service standards.
- Managed complex sales cycles, navigating various decision-makers within organizations to secure successful deals.
- Established long-lasting relationships with key clients through effective account management and consistent communication.
- Recognized and resolved compound problems that effected upper-level management and business initiatives.
- Utilized multiple marketing strategies to improve profitability.
Sales Executive
COSCO Shipping Lines
Amman, Amman Governorate
06.2016 - 04.2019
- Achieved sales goals and service targets by cultivating and securing new customer relationships.
- Boosted sales revenue by cultivating strong client relationships and implementing effective sales strategies.
- Delivered exceptional customer service, resulting in a high percentage of repeat business and client referrals.
- Demonstrated expert product knowledge during client interactions, addressing questions/concerns confidently and offering solutions tailored specifically for them.
Sales Executive
Amin Kawar & Sons
Amman, Amman Governorate
09.2015 - 06.2016
- Achieved sales goals and service targets by cultivating and securing new customer relationships.
- Prioritized helping customers over completing other routine tasks in store.
- Delivered exceptional customer service, resulting in a high percentage of repeat business and client referrals.
- Demonstrated expert product knowledge during client interactions, addressing questions/concerns confidently and offering solutions tailored specifically for them.
- Analyzed sales data regularly to monitor progress towards goals and make necessary adjustments to strategy as needed.
Sales Officer
BLOM Bank
Amman, Amman Governorate
09.2013 - 09.2015
- Enhanced customer satisfaction with timely follow-ups and personalized service.
- Responded to customer needs by answering questions and providing detailed information about loans
- Cultivated strong relationships, establishing trust and loyalty among clients.
- Boosted sales performance by identifying and targeting high-potential leads.
Education
Bachelor of Business Administration -
The Hashemite University
Jordan 04.2001 -
Skills
Team Supervision
Teamwork and Collaboration
Work Planning
Team motivation
Problem-Solving
Quality Improvement
Client Service
Leading Team Meetings
Performance Improvement
Work Planning and Prioritization
Analytical Thinking
Goal Setting
Timeline
Container Lines Team Leader
Amin Kawar & Sons
04.2024 - Current
Senior Sales Executive
Amin Kawar & Sons
05.2022 - 04.2024
Senior Sales Executive
COSCO Shipping Lines
04.2019 - 06.2022
Sales Executive
COSCO Shipping Lines
06.2016 - 04.2019
Sales Executive
Amin Kawar & Sons
09.2015 - 06.2016
Sales Officer
BLOM Bank
09.2013 - 09.2015
Bachelor of Business Administration -
The Hashemite University
04.2001 -
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