Sanad Shakhatreh
Branch Manager
Amman,AM
Summary
Accomplished Retail Sales Manager offering over 9 years in boosting performance momentum and exceeding sales quotas. Experience directing store operations for established home appliences retailers. Positive team manager with record of high employee retention rates.
Personable Retail Sales Manager offering excellent skills in managing talented teams and reducing shrink. Pursuing similar position where well-qualified individual with understanding of merchandising strategies is highly sought.
Overview
4
4
years of post-secondary education
8
8
years of professional experience
Work History
Retail Sales Manager
Mukhtar Mall
amman, jordan
07.2013 - Current
- Coached sales associates in product specifications, sales incentives and selling techniques, significantly increasing customer satisfaction ratings.
- Submitted reports to senior management to aid in business decision-making and planning.
- Established and optimized schedules to keep coverage and service in line with forecasted demands.
- Kept orderly and accurate accounting records by monitoring sales documentation.
- Answered product questions with up-to-date knowledge of sales and store promotions.
- Facilitated high volumes of cash, credit and gift card transactions, verifying cash drawer balance at end of each shift.
- Trained team members in successful strategies to meet operational and sales targets.
- Managed day-to-day staffing and handled scheduling for all store employees.
- Greeted all customers cheerfully and asked open-ended questions to ascertain needs.
- Assessed sales reports to identify and enhance sales performance, support inventory oversight and capitalize on emerging trends.
- Studied target markets and developed merchandising strategies .
- Maintained high levels of organization in store by directing customers and replenishing merchandise.
Education
Bachelor of Science - Marketing
University of Jordan
Amman,jordan 01.2013 - 01.2017
Skills
Training and mentoring
Promotions and specials
Team Building
Productivity maximization
Sales expertise
B to B sales
Account management
Direct sales
Strategic planning
Analytical problem solver
Trained in consumer marketing
Sales Reporting
New Business Development
Solution selling
Timeline
Retail Sales Manager
Mukhtar Mall
07.2013 - Current
Bachelor of Science - Marketing
University of Jordan
01.2013 - 01.2017