Salem Sammour

• Developed strategic logistics plans that optimized costs and delivery timelines across the region.
• Led a distribution team managing fleet schedules, on-time deliveries, and compliance with corporate standards.
• Strengthened vendor relationships to ensure consistent, cost-effective supply chain operations.
• Identified process gaps and implemented improvements that reduced logistics delays by 22%.
• Mitigated risks by enforcing safety protocols and contingency planning for high-risk shipments.

• Oversaw end-to-end warehouse and transportation operations for diverse goods including electronics and FMCG.
• Managed outbound delivery, POD, fleet documentation, and full-cycle transportation processes.
• Developed optimized distribution plans, reducing fuel consumption by 15% and improving delivery punctuality.
• Handled client relationships, tailoring solutions to business needs and achieving a 97% client satisfaction score.
• Managed branch budgeting, ensuring profitability through expense tracking and margin control.
• Directed a team of logistics professionals while maintaining ISO-aligned QA standards.

• Acted as the primary liaison between the company and government agencies for permits, licenses, and audits.
• Ensured regulatory compliance across departments, avoiding penalties and reducing legal risks.
• Supported administrative functions and interdepartmental coordination, streamlining internal processes.

• Led full-cycle customs clearance for international shipments, ensuring accurate documentation and regulatory approvals.
• Supervised inventory operations and improved storage planning to cut costs and reduce delays.
• Reduced clearance processing time by 30% through procedural redesign and staff training.
• Maintained compliance with customs standards, including coordination with multiple regulatory authorities.

• Managed customs documentation, acting as company liaison with regulatory bodies.
• Assessed compliance risks and conducted staff training to enhance customs knowledge and reduce errors.

Customs Clearance Officer
International Customs Clearance Association, Jordan
June 2009 – January 2012
• Ensured full compliance with international/local customs regulations for freight shipments.
• Coordinated directly with customs officers to resolve issues and expedite cargo clearance.
• Provided consulting to clients regarding tariffs, import/export procedures, and duty classifications.