Summary
Overview
Work History
Education
Skills
Certification
Work Availability
Timeline
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Salam Matti

It Support
Jordan,Oman

Summary

Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level it technical support position. Ready to help team achieve company goals. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.

Overview

6
6
years of professional experience
4
4
years of post-secondary education
1
1
Certification
1
1
Language

Work History

Wireless Specialist

Erthlink
Iraq, Mosul
09.2017 - Current

CCTV and Network Technician

Maxnet
Iraq, Mosul
09.2018 - 11.2022
  • Installed cabling, wireless routers and telephone systems for data communications networks.
  • Replaced failed hardware in server rack systems, swapping hard disks, power supplies and other field serviceable components.
  • Worked with outside vendors for fiber installations and service.
  • Dressed and installed fiber cabling and hardware.

Help Desk Technician

UB Oil
Iraq, Erbil
07.2017 - 07.2019
  • Installed, modified, and repaired software and hardware to resolve technical issues.
  • Provided Tier 1 IT support to non-technical internal users through desk side support services.
  • Explained technical information in clear terms to non-technical individuals to promote better understanding.
  • Responded to support requests from end-users and patiently walked individuals through basic troubleshooting tasks.
  • Responded promptly to incoming sales leads and requests for technical support.

Education

68 - Computer Science

Al-Hadba University College
Iraq_mosul
11.2016 - 09.2020

Network Engineering

Networkat
Egypt
05.2023 - Current

Skills

Wireless Network Design

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Certification

Ccna

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline

Network Engineering

Networkat
05.2023 - Current

Ccna

06-2019

CCTV and Network Technician

Maxnet
09.2018 - 11.2022

Wireless Specialist

Erthlink
09.2017 - Current

Help Desk Technician

UB Oil
07.2017 - 07.2019

68 - Computer Science

Al-Hadba University College
11.2016 - 09.2020
Salam MattiIt Support