Microsoft Office 365
Sakher Al-Sheyyab
Information Technology
Amman
Summary
Veteran IT Manager with 13 years leading organizational technology strategy. Adept and knowledgeable at installing and maintaining hardware, software and networking updates. Experience in designing, establishing and implementing IT network infrastructure. Information Security Specialist with passion for aligning security architecture plans and processes with security standards and business goals. Knowledgeable IT Manager oversees technology deployment and maintenance. Instructs and leads IT staff members in support of hardware, software and networking infrastructure. Actively works with executives to determine and implement tech needs. Manages technology strategy, training and documentation. Experienced Information Technology Manager well-versed in infrastructure, security planning and daily operations management. Forward-thinking and strategic leader with 13 years of experience in IT sectors. Recognized for cost-effective system improvements, operational streamlining and positive leadership style.
Overview
16
16
years of professional experience
5
5
years of post-secondary education
6
6
Certifications
2
2
Languages
Work History
IT Manager
Jordanian International Schools, JIS
Amman
2018.05 - 2023.05
- Main focal point for development of e-learning system
- Conduct security assessments and Preparing information security plans and policies against internal and external threats and applying them through various information security mechanisms such as firewalls, antivirus, backup systems, and defining different users' privileges
- Designing school's information technology network infrastructure
- Maintain servers, firewalls, database systems, computer networks and associated devices (switches, access points, printers, DVR’s, back-up devices…etc) and solving any problems that may occur with them
- Installing and configuring computer networks and systems
- Consulting with school management to specify system requirements and design solutions
- Budgeting for equipment and assembly costs (line listing specifications related to all procurements under IT department)
- Accredited technical support personal for British council and American College Test (ACT) to facilitate international exams (IG & ACT)
- Maintaining existing software applications (school management system) and hardware and upgrading any that have become obsolete
- Monitoring computer networks and systems to identify how performance can be improved
- Outsourcing IT support personnel whenever needed
- Providing network administration and support
- Monitor, install, maintain and follow up on information security procedures applied to ensure sound hardware and software systems throughout JIS networks; firewall, antivirus software, access control, backup schedule…etc
- Create, manage and maintain reliable e-mail communication channels within JIS network and between JIS and external clients
- Liaise with vendors and other IT personnel for supporting and problem resolution.
- Managed network and system performance, conducting troubleshooting, security patching, and maintenance.
- Coordinated IT operations activities to deliver smooth flow of daily business needs.
- Created and terminated user's accounts from start to finish in business applications.
MIS Coordinator
Al-Layan for General Supplies
Amman
2017.08 - 2018.05
- Perform maintenance and sustainability to existing systems
- Design, develop and implement new systems and modify existing ones
- Collaborate with MIS group and contribute in making quality functions
- Troubleshoot errors or shortcomings in functioning of management information systems Plan, direct and coordinate services related to information system
- Develops & updated with most recent and accurate information from all the departments for a thorough and factual analysis
- Ensures smooth functioning of MIS systems for improving time effectiveness and competence levels of organization
- Ensure security mechanisms for all organization systems to maintain confidentiality, integrity and availability.
- Collaborated with key personnel to verify data integrity and compliance with related regulatory guidelines and legal requirements.
Information Security Officer
Jordan Health Aid Society, JHAS
Amman
2016.01 - 2017.06
- Developed plans to safeguard computer files against modification, destruction, or disclosure.
- Conducted security audits to identify vulnerabilities.
- Engineered, maintained and repaired security systems and programmable logic controls.
- Monitored computer virus reports to determine when to update virus protection systems.
- Recommend improvements in security systems and procedures.
- Monitored use of data files and regulated access to protect secure information.
- Resolved problems, improved operations and provided exceptional service.
- Assist with compliance reviews and conduct audits to ensure health information systems and clinical data systems maintain authorization baseline
- Addressing security vulnerabilities using appropriate defense techniques such as antivirus, firewalls, IDS & IPS etc..
- Familiarity with transferring data between information systems at varying classification levels
- Perform other administrative and support functions to maintain data/information integrity and confidentiality as needed
- Ensuring data/information availability
- Installing access control mechanisms.
Senior Network and Infrastructure Officer
Jordan Dubai Properties
Amman
2009.08 - 2012.12
- Monitoring network performance in order to ensure system availability and reliability.
- Configuring and installing various network devices and services such as routers, switches, firewalls, Servers, VNC and VPN...etc
- Maintained network performance by performing network monitoring, analysis and performance tuning.
- Performing network maintenance and system upgrades including service backup, patches, hot fixes and security configurations
- Implemented corrective plans of action for network availability and latency.
- Select and implement security tools, policies, and procedures in conjunction with company’s security team
- Established network specifications and analyzed workflow, access, information and security requirements.
- Liaise with vendors and other IT personnel for supporting and problem resolution.
- Troubleshot network problems and escalated problems to vendor.
- Performed day-to-day LAN and WAN administration, maintenance, and support.
- Identified and immediately resolved issues with network devices.
- Implemented network security measures to minimize data loss.
- Installed, configured and supported local area network (LAN), wide area network (WAN) and Internet system.
- Managed data backups and disaster recovery operations to comply with business continuity initiatives.
- Planned annual budgets to fund IT projects and control spending.
IT Officer and Network Administrator
Amlak Finance
Amman
2007.06 - 2009.03
- Maintain servers, firewalls, database systems, computer networks and associated devices (switches, access points, printers, DVR’s, back-up devices…etc)
- Installing and configuring computer networks and systems
- Budgeting for equipment and assembly costs (line listing specifications related to all procurements under IT department)
- Assembling new systems
- Monitoring computer networks and systems to identify how
- Performance can be improved
- Outsourcing IT support personnel whenever needed
- Providing network administration and support
- Create, manage and maintain reliable e-mail communication channels within company network and external clients.
Education
Master of Science - Information Security And Assurance
Science Islamic of Malaysia (USIM)
Malaysia 2013.09 - 2015.04
Bachelor of Science - Computer Information System (CIS)
Al Al-Bayt University
Jordan 2002.09 - 2006.06
Skills
Security planning
Certification
Certificate Ethical Hackers-CEH
Software
School Management System
NetSupport School Application
SQL
B12 E-learning System
Timeline
Certificate Ethical Hackers-CEH
2023-06
IT Manager
Jordanian International Schools, JIS
2018.05 - 2023.05
MIS Coordinator
Al-Layan for General Supplies
2017.08 - 2018.05
Management & leadership Skills Development Program (Context)
2016-11
Information Security Officer
Jordan Health Aid Society, JHAS
2016.01 - 2017.06
Master of Science - Information Security And Assurance
Science Islamic of Malaysia (USIM)
2013.09 - 2015.04
Intensive English Language Program (IELP) from USIM.
2013-09
Senior Network and Infrastructure Officer
Jordan Dubai Properties
2009.08 - 2012.12
Microsoft Certified Systems Engineer MCSE (Microsoft)
2008-06
Cisco career certifications (CCNA)\CSCO11378891 (Cisco)
2008-01
IT Officer and Network Administrator
Amlak Finance
2007.06 - 2009.03
Bachelor of Science - Computer Information System (CIS)
Al Al-Bayt University
2002.09 - 2006.06
Windows 7 Deployment Workshop (Microsoft)
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