Summary
Overview
Skills
Work History
Education
References
Timeline
Safa’a Abu Hmaidan

Safa’a Abu Hmaidan

Amman

Summary

Senior Project Manager with 10+ years of experience leading large-scale projects, managing diverse teams, and driving measurable business outcomes. Excel in initiating and planning phases, leveraging strong communication and negotiation skills to align stakeholder expectations. Consistently deliver projects on time and within scope while upholding the highest quality standards. Demonstrate decisive leadership and problem-solving that foster collaboration, efficiency, and long-term success.

Overview

18
18
years of professional experience

Skills

  • Project Management & Delivery
  • Agile & Scrum Methodologies
  • Stakeholder Engagement & Client Relationship Management
  • Risk Management & Mitigation
  • Resource Planning & Capacity Management
  • Cross-functional Team Leadership & Coordination
  • Strategic Planning & Process Improvement
  • Scope & Change Management
  • Effective Communication & Meeting Facilitation
  • Problem Solving & Decision Making

Work History

Senior Project Manager

Atypon
03.2014 - Current
  • Drove $1M+ initiatives with strict adherence to scope, schedule, and quality standards, generating measurable business value.
  • Led cross-functional teams of 30+ members, delivering 5 projects on time and within budget, improving delivery success rates.
  • Aligned client and internal stakeholders, achieving perfect NPS (10/10) and reducing scope-change conflicts.
  • Streamlined Agile processes and resource management, boosting annual velocity by ~15% and strengthening cross-team collaboration.
  • Directed critical escalations with decisive leadership, maintaining continuity and client trust.
  • Identified and mitigated risks, driving optimized outcomes and protecting project delivery.
  • Championed change management initiatives, increasing stakeholder engagement and accelerating adoption of new processes and tools.

Quality Manager

Vardot
09.2010 - 06.2013
  • Led cross-functional coordination between QA, development, and product teams, aligning testing efforts with project timelines and deliverables.
  • Managed defect tracking, prioritized resolution, and optimized QA resource allocation, while maintaining project documentation to support stakeholder communication and decision-making.

Freelancer

Asuaq.com
05.2010 - 05.2013
  • Performed end-to-end QA, content validation, and bilingual site translation (English ↔ Arabic) to ensure accuracy, usability, compliance with publishing standards, and optimal user engagement across staging and production environments.

Web Designer

Aspire Services
01.2008 - 07.2009

Education

Bachelor's degree - Computer Information Systems

University of Jordan
06-2007

References

Available upon request.

Timeline

Senior Project Manager - Atypon
03.2014 - Current
Quality Manager - Vardot
09.2010 - 06.2013
Freelancer - Asuaq.com
05.2010 - 05.2013
Web Designer - Aspire Services
01.2008 - 07.2009
University of Jordan - Bachelor's degree, Computer Information Systems
Safa’a Abu Hmaidan