Safa’a Abu Hmaidan
Amman
Summary
Senior Project Manager with 10+ years of experience leading large-scale projects, managing diverse teams, and driving measurable business outcomes. Excel in initiating and planning phases, leveraging strong communication and negotiation skills to align stakeholder expectations. Consistently deliver projects on time and within scope while upholding the highest quality standards. Demonstrate decisive leadership and problem-solving that foster collaboration, efficiency, and long-term success.
Overview
18
18
years of professional experience
Skills
- Project Management & Delivery
- Agile & Scrum Methodologies
- Stakeholder Engagement & Client Relationship Management
- Risk Management & Mitigation
- Resource Planning & Capacity Management
- Cross-functional Team Leadership & Coordination
- Strategic Planning & Process Improvement
- Scope & Change Management
- Effective Communication & Meeting Facilitation
- Problem Solving & Decision Making
Work History
Senior Project Manager
Atypon
2014.03 - Current
- Drove $1M+ initiatives with strict adherence to scope, schedule, and quality standards, generating measurable business value.
- Led cross-functional teams of 30+ members, delivering 5 projects on time and within budget, improving delivery success rates.
- Aligned client and internal stakeholders, achieving perfect NPS (10/10) and reducing scope-change conflicts.
- Streamlined Agile processes and resource management, boosting annual velocity by ~15% and strengthening cross-team collaboration.
- Directed critical escalations with decisive leadership, maintaining continuity and client trust.
- Identified and mitigated risks, driving optimized outcomes and protecting project delivery.
- Championed change management initiatives, increasing stakeholder engagement and accelerating adoption of new processes and tools.
Quality Manager
Vardot
2010.09 - 2013.06
- Led cross-functional coordination between QA, development, and product teams, aligning testing efforts with project timelines and deliverables.
- Managed defect tracking, prioritized resolution, and optimized QA resource allocation, while maintaining project documentation to support stakeholder communication and decision-making.
Freelancer
Asuaq.com
2010.05 - 2013.05
- Performed end-to-end QA, content validation, and bilingual site translation (English ↔ Arabic) to ensure accuracy, usability, compliance with publishing standards, and optimal user engagement across staging and production environments.
Web Designer
Aspire Services
2008.01 - 2009.07
Education
Bachelor's degree - Computer Information Systems
2007-06
References
Available upon request.
Timeline
Senior Project Manager - Atypon
2014.03 - Current
Quality Manager - Vardot
2010.09 - 2013.06
Freelancer - Asuaq.com
2010.05 - 2013.05
Web Designer - Aspire Services
2008.01 - 2009.07
University of Jordan - Bachelor's degree, Computer Information Systems