Ruba Zuhair Al-Zabt
Amman,Jordan
Summary
Versatile and results-driven business professional with 15 years of experience in commercial relationship management, office administration, and executive support. Expert in contract negotiation, vendor liaison, and financial coordination with proven success in improving operational efficiency and client satisfaction. Recognized for reliability, accuracy, and strategic execution that strengthen organizational productivity and trust across departments.
Overview
1
1
Language
17
17
years of professional experience
Work History
Commercial Relationship Manager
Yellow Door Energy
Amman
05.2021 - 05.2025
- Engaged in the customer contract lifecycle —from negotiation to renewal— managing 20+ corporate accounts.
- Negotiated payment terms and commercial conditions to support mutually beneficials outcomes.
- Partnered with finance to achieve 100% on-time invoicing and revenue recognition.
- Identifying potential risks and implementing mitigation / settlements plans.
- Collaborated with cross-functional teams to optimize asset leases and reduce administrative delays.
Office Manager & Clearance Executive
Spectrum International for Renewable Energy
Amman
01.2017 - 05.2021
- Coordinated supplier relations and customs clearance, ensuring 100% on-time delivery.
- Oversaw documentation and cost sheets, reducing financial discrepancies.
- Oversaw daily office operations, ensuring smooth workflow.
- Collaborated with accounting and logistics departments to support accurate budgeting and payment tracking.
Office Manager & HR Coordinator
Crown Group Company
Amman
01.2015 - 12.2016
- Supervised daily office operations and HR activities.
- Daily operations and collaboration across all departments.
- Supported executive reporting and HR documentation to improve accuracy and compliance.
HR & Public Relations Coordinator
International Independent Schools
Amman
08.2010 - 08.2012
- Organized school events and internal communications impacting 1000+ students and staff.
- Maintained employee records and assisted in evaluations to enhance staff engagement.
Administrator
International School of Choueifat
Amman
06.2008 - 07.2010
- Handled academic scheduling and documentation for 20 departments with zero delays in report submission.
- Supported faculty and senior administration to maintain efficient daily operations.
Education
Diploma - Human Resources Management
Talal Abu Ghazaleh Organization
11-2012
B.A. - International Business Administration
Hashemite University
01-2007
Skills
- Commercial Relations & Client Service
- Office & Administrative Management
- Contract Negotiation & Vendor Liaison
- Scheduling & Executive Support
- Financial Coordination & Reporting
- Power BI Data Analysis & Dashboards
- Human Resources Coordination
- Microsoft Office (Word, Excel, PowerPoint, Outlook)
- Google Sheets CRM Systems Oracle Software Internet Research Email & Calendar Management
Languages
English (Full professional proficiency), Arabic (Native).
Websites, Portfolios, Profiles
https://www.linkedin.com/in/ruba-al-zabt-b2a74510a/
Awards and Recognition
Received Best passionate Employee Award — Yellow Door Energy (2024)
Certifications & Professional Development
- Certificate in Power BI & Data Analysis — SHAI for AI (September 2025)
- Enrolling in an AI-powered PMP certification program ( November 2026)
Timeline
Commercial Relationship Manager
Yellow Door Energy
05.2021 - 05.2025
Office Manager & Clearance Executive
Spectrum International for Renewable Energy
01.2017 - 05.2021
Office Manager & HR Coordinator
Crown Group Company
01.2015 - 12.2016
HR & Public Relations Coordinator
International Independent Schools
08.2010 - 08.2012
Administrator
International School of Choueifat
06.2008 - 07.2010
Diploma - Human Resources Management
Talal Abu Ghazaleh Organization
B.A. - International Business Administration
Hashemite University