RIYADH ALNADI
Amman,AM
Summary
Qualified QA Assistant Manager with solid background in quality assurance management. Proven track record in ensuring compliance with industry standards and enhancing product quality through meticulous testing processes. Demonstrated leadership and problem-solving abilities, effectively leading teams and implementing continuous improvement initiatives.
Overview
15
15
years of professional experience
9
9
Certification
Work History
Assistant QA Manager
Americana Restaurants
05.2023 - Current
- Company Overview: Maintaining the highest standards of food quality, safety, and customer satisfaction across all our outlets. (KFC, PH, Hardees, Krispy Kreme, Costa Coffee) over all 91 Restaurants and cafe's at Jordan & 18 Restaurants at Lebanon)
- Maintaining the highest standards of food quality, safety, and customer satisfaction across all our outlets.
- Maintaining the highest standards of food quality, safety, and customer satisfaction across all our outlets. (KFC, PH, Hardees, Krispy Kreme, Costa Coffee) over all 91 Restaurants and cafe's at Jordan & 18 Restaurants at Lebanon)
- Key Result Areas: Quality Assurance Leadership, Regulatory Compliance, Audit and Inspection, Team Management and Development, Process Improvement, Customer Feedback Management, Supplier Quality Management, Documentation and Reporting, Crisis Management, New Product Development, Pest control Management, Customer complaint Management, Chemical Handling Program Management, KPI Reporting
Senior Quality Assurance Executive
Siniora Food Industries
03.2019 - 05.2023
- Key Result Areas: Quality & Food Safety Management System (QFSMS) Implementation and Maintenance, Regulatory Compliance, Internal Audits and Inspections, Product Quality Control, Supplier Quality Assurance, Continuous Improvement, Training and Development, Customer Complaint Management, Data Analysis and Reporting, Cross-Functional Collaboration, Health and Safety Compliance
- Conducted effective training sessions for team members to enhance their understanding of quality principles, tools, techniques, and methodologies.
- Managed the budget for the QA department effectively by allocating resources wisely and monitoring expenditures closely.
- Reviewed technical documentation thoroughly prior to release, guaranteeing accuracy and clarity for customers'' benefit.
Quality Control Engineer
Ashtal RTE Vegetables Company
02.2018 - 02.2019
- Key Result Areas: Quality & Food Safety Management System (QFSMS) Implementation and Maintenance, Regulatory Compliance, Internal Audits and Inspections, Product Quality Control, Supplier Quality Assurance, Continuous Improvement, Training and Development, Customer Complaint Management, Data Analysis and Reporting, Cross-Functional Collaboration, Health and Safety Compliance
- Supported new product development initiatives through rigorous testing and validation efforts, ensuring seamless market launches.
- Used statistical process control (SPC) methods to detect and analyze manufacturing process data and apply process changes.
Production and Quality Supervisor
Crumz Bakery Industries
08.2016 - 01.2018
- Scope of Work: Quality Policies & Procedures; Production Schedule Management; Crew Scheduling; Staff Time & Attendance review; Interview and Hiring; Production, Quality Control & Budgetary Analysis; Equipment Stock & Tracking Programs; Cost Control; Equipment, Vehicles & Warehouse Maintenance; Stakeholder Engagement; Health & Safety; Audit & Review of Emergency Paperwork; Management Review Meeting; New Product Development; Customer Complaint Management; Internal & External Issues basis ISO 22000 System
- Streamlined quality control procedures for increased efficiency and reduced production downtime.
- Established inspection equipment to meet quality control standards.
QA & Food Safety Supervisor
Ulker International FMC
03.2012 - 06.2016
- Scope of Work: Departmental Procedures Establishment; Performance & Service Standards Implementation; Company Polices & Procedures; Food Safety & Quality Inspection, Monitoring & Corrective Action; Pest Management System Maintenance; Regulatory, Corporate & Local Regulations; Risk Assessment & Mitigation; Continuous Improvement; Sanitation Cleaning Schedule & Process
- Managed cross-functional teams to develop strategies for mitigating risks in supply chain processes related to food safety concerns.
- Formulated comprehensive reports for senior leadership outlining key findings from inspections, audits, and incident investigations.
QA/QC Supervisor
Siniora Food Industries
10.2010 - 02.2012
- Scope of Work: Audit Activities basis Production Schedules; Resource Management & Effective Utilization; Monthly Report Preparation basis Inspection & Audit; Alternative Audit Procedures; Continuous Process Improvement; Cross-Functional Coordination; Production Component Management & Application; Quality Policies & Guidelines; Quality Standards & Documents; QA Program Development
- Highlights: Played the role of ISO Representative to head quality program; Actively supervised & reviewed corrective solutions as well as preventive action claims
- Ensured accurate documentation of inspection results, maintaining a comprehensive database for future reference and analysis.
Education
B.Sc. - Agricultural Engineering; Specialization in Food Technology
Mutah University
AL-Karak, Jordan01.2010
High School Science Degree -
Tawfeeq Abu AL Huda Secondary School
Amman, Jordan01.2006
Skills
- Effective team leadership
- Effective communication
- Efficient problem-solving
- Detail-oriented approach
- Effective team collaboration
- Quickly adjusting to change
- Organizational time strategies
- Client-centric approach
- Skill enhancement programs
- Skilled in resolving conflicts
- Skilled in Microsoft Office software
- Proficient in online audit tools
- Data-driven decision making
- Adaptable to work under tight deadlines
Certification
- FSSC22000-2019 V5.1 Lead Auditor, TUV SUD, 08/01/21
- Safety and Occupational Health Supervisor, 01/01/18
- Food Defense Course, AIB, 01/01/16
- Awareness Training Level 3 Award in HACCP for Food Manufacturing, Becmon, 01/01/14
- First Aid Course, Saba 5 Polyclinic, 11/01/14
- Soleri’s Rapid Microbiology Platform for Spoilage with Testing Protocols, 01/01/14
- AIB Food Safety Standards Awareness, 01/01/12
- Internal Quality Auditing (ISO 9001:2008), FAHSS/TUV, 01/01/12
- Internal Quality Auditing (ISO 22000:2005), FAHSS/TUV, 01/01/12
Languages
English
Arabic
Personal Information
- Dependents: mention
- Date of Birth: 11/25/86
- Nationality: Jordanian
- Driving License: mention
- Marital Status: Married
Timeline
Assistant QA Manager
Americana Restaurants
05.2023 - Current
Senior Quality Assurance Executive
Siniora Food Industries
03.2019 - 05.2023
Quality Control Engineer
Ashtal RTE Vegetables Company
02.2018 - 02.2019
Production and Quality Supervisor
Crumz Bakery Industries
08.2016 - 01.2018
QA & Food Safety Supervisor
Ulker International FMC
03.2012 - 06.2016
QA/QC Supervisor
Siniora Food Industries
10.2010 - 02.2012
High School Science Degree -
Tawfeeq Abu AL Huda Secondary School
B.Sc. - Agricultural Engineering; Specialization in Food Technology
Mutah University
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