Overview
Work History
Education
Courses And Trainings
International Exchange Visits
Certification
Timeline
Generic

Reine Musharbash

Amman

Overview

13
13
years of professional experience
1
1
Certification

Work History

Protection From Violence (PfV) Project Coordinator

Norwegian Refugee Council (NRC)
11.2024 - Current
  • Led the design, planning, execution, and monitoring of complex protection projects, including Case Management and Civilian Self-Protection, ensuring alignment with NRC guidelines, SOPs, and donor expectations.
  • Oversaw cross-functional project coordination, ensuring alignment of tasks and timelines with overall program goals.
  • Directed the rollout and scale-up of Civilian Self-Protection activities, fostering continuous innovation and operational improvement.
  • Managed team supervision, performance evaluations, and staff capacity-building through structured development plans and mentoring.
  • Developed and implemented procurement and recruitment plans in line with project lifecycle and resourcing needs.
  • Facilitated project initiation and closure sessions, capturing lessons learned, driving process improvements, and contributing to institutional knowledge sharing.
  • Delivered structured training and capacity-building initiatives to enhance team performance and technical knowledge, supporting a consistent approach across project activities.
  • Simultaneously managed multiple project streams, maintaining oversight on task delegation, workflow progress, and timeline adherence using project management tools.
  • Developed and controlled budgets aligned with program objectives and funding requirements, ensuring financial sustainability and accountability.
  • Created and maintained comprehensive spending plans, ensuring timely disbursement and alignment with procurement schedules.
  • Led Budget Versus Actual (BVA) reviews, identifying variances and recommending course corrections to optimize resource use.
  • Built and sustained collaborative partnerships with local authorities, UN agencies, NGOs, and community stakeholders to support seamless project implementation.
  • Represented NRC in external coordination meetings and working groups, providing updates and contributing to strategic discussions.
  • Worked cross-departmentally (e.g., Shelter, Education, Livelihoods) to ensure cohesive, integrated programming.
  • Contributed to PfV Core Competency strategy development, identifying operational gaps and embedding cash-based and market-based interventions into proposals.
  • Provided technical oversight and mentoring on protection case management and civilian self-protection, ensuring adherence to international best practices.
  • Conducted capacity-building workshops and technical training to raise staff competency and ensure quality assurance across protection interventions.
  • Contributed to the design and deployment of M&E frameworks to evaluate impact, cost-efficiency, and operational effectiveness.
  • Monitored protection trends and risks, producing analytical reports to guide adaptive program management.
  • Ensured program compliance with local safety protocols and actively contributed to safety and risk management planning.

Protection Specialist – Prevention and Response

Danish Refugee Council (DRC)
08.2024 - 11.2024
  • Managed the full project cycle for GBV prevention and response programs, overseeing planning, budgeting, execution, and monitoring in alignment with IRC objectives and donor agreements.
  • Developed and implemented detailed work plans, spending plans, and BVA analysis to ensure financial accountability, donor compliance, and optimal resource use.
  • Conducted comprehensive needs assessments and integrated findings into project strategies, ensuring responsiveness to evolving field conditions and community needs.
  • Coordinated effectively with internal departments and external stakeholders—including UN agencies, local NGOs, and government entities—to ensure seamless service delivery and strong referral pathways.
  • Co-chaired the GBV Sub-Working Group in Azraq Camp, leading inter-agency collaboration and contributing to policy-level discussions and strategic alignment.
  • Directed the planning and implementation of hybrid protection-focused training sessions, ensuring logistical readiness, quality delivery, and alignment with project outcomes.
  • Facilitated ongoing training in GBV and protection case management for field teams, tied to evaluation metrics and organizational goals.
  • Led trend analysis and translated findings into programmatic adaptations, embedding them into updated work plans and advocacy efforts.
  • Spearheaded advocacy and community engagement initiatives, including coordination of high-impact campaigns such as the 16 Days of Activism and International Women’s Day.
  • Provided technical supervision and support to caseworkers and counselors, ensuring compliance with case management SOPs, psychosocial support standards, and survivor-centered care.
  • Delivered structured staff development, including capacity-building plans, regular supervision, performance tracking, and well-being support mechanisms.
  • Monitored the quality of case management delivery through case reviews, attitude assessments, and bi-weekly case conferences designed to improve practice and ensure consistency.
  • Represented IRC professionally during high-level field visits and external engagements, serving as a key liaison for protection-related matters at the camp level.

Senior Response Officer

International Rescue Committee (IRC)
10.2017 - 06.2024
  • Managed projects, ensuring alignment with proposals and compliance with donor agreements, coordinating cross-functional team efforts.
  • Designed and implemented prevention and response strategies, focusing on GBV case management and survivor support.
  • Administered project budgets, developing detailed spending plans and facilitating BVA analysis for transparent financial management.
  • Collaborated with local and international partners, maintaining effective referral pathways and co-chairing the GBV Sub-Working Group.
  • Drove advocacy initiatives, coordinating campaigns and events, fostering community engagement and awareness.
  • Organized capacity-building sessions, ensuring staff are well-equipped and promoting a supportive work environment.
  • Provided technical support, mentoring staff and ensuring aligns with GBV best practices and survivor-centered approaches.

Acting Deputy Program Manager

International Rescue Committee (IRC)
08.2021 - 11.2022
  • Directed a multi-project portfolio within the Women’s Protection and Empowerment (WPE) program, overseeing design, planning, implementation, and budget execution to ensure alignment with strategic goals and donor requirements.
  • Developed and maintained detailed spending plans, tracked expenditures, and ensured efficient resource use against planned activities and outputs.
  • Ensured project delivery met high standards by managing timelines, budgets, and compliance with IRC and donor reporting frameworks.
  • Chaired Project Implementation and Closing Meetings (PIM/PCM), fostering effective collaboration among cross-functional teams and stakeholders based on project proposals and work plans.
  • Led the implementation of monitoring and evaluation frameworks in partnership with the MEAL team, ensuring systematic data collection and analysis to track project performance, impact, and quality.
  • Integrated evaluation findings and field-level insights into project refinements, enhancing strategic responsiveness and program effectiveness.
  • Compiled high-quality monthly, quarterly, and final project reports for donors, the Regional Office, and the Technical Unit, ensuring accuracy, transparency, and strategic relevance.
  • Provided ongoing mentorship and technical guidance to staff and implementing partners, strengthening capacity in GBV response and compliance with humanitarian protection standards.
  • Participated in IRC Jordan’s assessments, strategic planning sessions, and coordination forums, actively contributing to the evolution of WPE programming and the development of new initiatives.

Focal Point, Protection Case Manager (Women protection and Empowerment)

International Medical Corps (IMC)
04.2014 - 09.2017
  • Supported the planning and implementation of comprehensive case management and MHPSS services at the Women and Girls’ Centre, including assessments, safety planning, and GBV case response.
  • Delivered ongoing support for protection cases and collaborated with case managers to guide effective intervention strategies, ensuring quality service delivery and adherence to case management standards.
  • Led awareness-raising campaigns and community outreach sessions on GBV and MHPSS, tailored to diverse age and gender groups, promoting access to services and increasing community resilience.
  • Coordinated with stakeholders and service providers to streamline referrals and service delivery, while representing IMC in working groups and coordination platforms.
  • Produced project documentation and regular reports for internal and donor audiences, ensuring transparent tracking of activities, spending, and program adjustments based on M&E data.
  • Monitored and analyzed GBV trends to inform data-driven program adaptations and contributed to the development of IEC/BCC materials focused on GBV, reproductive health, and MHPSS.
  • Ensured compliance with organizational and donor guidelines by maintaining accurate records, tracking implementation progress, and supporting continuous improvement in service quality.

Protection Case Manager (Child Protection)

International Medical Corps (IMC)
08.2013 - 03.2014
  • Identified and received child protection cases, ensuring timely and appropriate psycho-social support, referrals, and ongoing follow-ups to address the specific needs of each case.
  • Orchestrated group counselling sessions for identified cases, focusing on fostering effective coping mechanisms, reinstating parental care and family cohesion, and nurturing psychological well-being.
  • Oversaw, evaluated, strategized, and monitored the psycho-social interventions delivered by Syrian volunteers, ensuring alignment with established standards and objectives.
  • Formulated and executed plans for community events, fostering engagement and solidarity within the camp population while promoting awareness and resilience-building initiatives.
  • Maintained regular communication channels with senior management, providing comprehensive updates, strategic plans, and detailed reports to facilitate informed decision-making and program refinement.

Information Officer

International Orthodox Christian Charities (IOCC)
10.2012 - 07.2013
  • Implemented systematic filing procedures for paperwork, documents, and digital records, streamlining accessibility by restructuring the office's entire data system into newly categorized folders with clear labels for easy retrieval.
  • Presented a professional demeanour while welcoming visitors and managing incoming calls, contributing to the establishment of a positive office atmosphere.
  • Produced formal correspondence, including letters and reports for tender submissions, as well as meticulously maintained ledgers for tracking purchased items.
  • Coordinated task assignments for colleagues using an in-office whiteboard and coordinated travel arrangements to facilitate efficient project management.
  • Managed financial responsibilities, including processing salary payroll and mileage reimbursement sheets. Handling Social Security deposits, managing expenses, calculating costs associated with charitable supplies.
  • Tracking staff and office expenses across various projects.
  • Facilitated interview processes by handling scheduling logistics and coordinating with relevant parties.

Education

Bachelor’s degree - Human Sciences, Psychology

University of Jordan
Amman
01.2012

High school diploma - Information Technology stream

Amman Baptist School (ABS)
Amman
07.2007

Courses And Trainings

  • Training of Trainers on HLP Rights and Documentation, Diakonia International Humanitarian Law Centre, March 2025.
  • Hostile Environment Individual Security Training (HEIST), NRC, January 2025.
  • Safeguarding Essentials, Humanitarian Leadership Academy, November 2024.
  • Safe and Inclusive Programming (SIP), NRC, November 2024.
  • Data Protection and the Project Cycle, IRC, January 2024.
  • The Inter-agency Minimum Standards for Gender Based Violence in Emergencies Programming, UNHCR, August 2022.
  • Project Management Professionals Certification Preparation Program, Process and Smith Institute, May 2021.
  • Gender Based Violence Information Management System (Primero/GBVIMS+), IRC, November 2020.
  • Management Basics Program, IRC and Harvard Compass, November 2018 to May 2019. Clinical Care for Sexual Assault Survivors (CCAS), IRC, December 2018.
  • Proposal Writing, Genome for Training and Consultancy, November to December 2017.
  • Integrating Sexual and Gender Based Violence Interventions in Humanitarian Action Guidelines, UNHCR, November 2016.
  • Caring for Child Survivors of SGBV, IMC, December 2015.
  • SGBV Interview Techniques and Psychological First Aid (PFA) Workshop, IMC, October 2015.
  • four -month training with the Royal Medical Services in collaboration with the Psychology Department at the University of Jordan, September 2011 to January 2012.

International Exchange Visits

  • Exchange visit of IRC Women protection and Empowerment program, Dadaab camp - Kenya, 11/01/19
  • Exchange visit on IMC Gender-Based Violence Case Management, Nairobi - Kenya, 08/01/15

Certification

References are available upon request.

Timeline

Protection From Violence (PfV) Project Coordinator

Norwegian Refugee Council (NRC)
11.2024 - Current

Protection Specialist – Prevention and Response

Danish Refugee Council (DRC)
08.2024 - 11.2024

Acting Deputy Program Manager

International Rescue Committee (IRC)
08.2021 - 11.2022

Senior Response Officer

International Rescue Committee (IRC)
10.2017 - 06.2024

Focal Point, Protection Case Manager (Women protection and Empowerment)

International Medical Corps (IMC)
04.2014 - 09.2017

Protection Case Manager (Child Protection)

International Medical Corps (IMC)
08.2013 - 03.2014

Information Officer

International Orthodox Christian Charities (IOCC)
10.2012 - 07.2013

Bachelor’s degree - Human Sciences, Psychology

University of Jordan

High school diploma - Information Technology stream

Amman Baptist School (ABS)

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Reine Musharbash