Accomplished Central Coordinator at King Hussein Cancer Center, adept in schedule coordination and fostering collaborative environments. Leveraged MS Office and data entry skills to enhance team productivity and streamline operations. Excelled in relationship building, achieving efficient patient scheduling and administrative leadership. Proven track record in improving operational workflows and maintaining high standards of patient care. Dependable Coordinator provides excellent office management and administrative support. Possesses strong communication and interpersonal skills with demonstrated ability to manage competing priorities and meet deadlines. Creative problem solver with strong analytical and critical thinking skills.
·* Arranges the booking of the procedure, adult and pediatric units and other and distribute the schedule list to all related parties to avoid any conflict.
* Collaborates with nursing, physician and anesthesia technicians' teams to ensure appropriate preparation of the NORA ( Non Operation Room Anesthesia ).
* Entered data, generated reports, and produced tracking documents.
* Improved team productivity with regular communication and progress updates, fostering a collaborative work environment.
* Assists the anesthesiology team by ensuring that the patients are well informed and ready for any procedure.
* Coordinates with the medical records department to avoid any delay of admission of the patients
* Prepares all reports and statistics related to the NORAs as requested by the direct supervisor
* Completes administrative tasks including phone queries, filings, correspondence..
* Gathered and organized materials to support operations.
* Managed project timelines for successful completion, ensuring milestones were met and deadlines were adhered to.
* Tracked records, filed documents and maintained communication between clients to manage office activities.
* Collaborated with department heads to develop strategic plans aligning with overall company objectives, fostering a unified approach toward shared goals.
* Used job-related software to draft and finalize written correspondence and documentation.
* Set priorities and problem-solved workflow issues to maintain rapport with customers and managers.
* Negotiated contracts successfully with vendors securing favorable terms while upholding high-quality standards.
* Hired, managed, developed and trained staff, established and monitored goals, conducted performance reviews and administered salaries for staff.
* Oversaw appointment scheduling and itinerary coordination for both clients and personnel.
* Organized meetings for executives and coordinated availability of conference rooms for participants.
1- Negotiation Skills- 2024 – Better Business
2- Service Excellence Training Program – 3- March – 2024- KHCC Center Academy.
3- Emotional Intelligence Training Program – 9-October-2023- Better Business.
4- Accreditation- clinical Care Program Certificate – 23-November -2023 – KHCC Center Academy.
5- Patient-Centered Care – 29-May-2022 – KHCC Center Academy.
6- High Impact presentation program – 7,8 March – 2022 – Dale Carnegie.
7- COVID-19- Vaccination training for health workers – 9 – January -2021- World Health Organization
8- LEAIN SIX SIGMA GREEN BELT – August -2019 (33 training hours)-Endromeda consulting & Training .
1- Negotiation Skills- 2024 – Better Business
2- Service Excellence Training Program – 3- March – 2024- KHCC Center Academy.
3- Emotional Intelligence Training Program – 9-October-2023- Better Business.
4- Accreditation- clinical Care Program Certificate – 23-November -2023 – KHCC Center Academy.
5- Patient-Centered Care – 29-May-2022 – KHCC Center Academy.
6- High Impact presentation program – 7,8 March – 2022 – Dale Carnegie.
7- COVID-19- Vaccination training for health workers – 9 – January -2021- World Health Organization
8- LEAIN SIX SIGMA GREEN BELT – August -2019 (33 training hours)-Endromeda consulting & Training .