Summary
Overview
Work History
Education
Skills
Certification
Languages
Work Availability
Timeline
Generic
Reem Abu Saleem

Reem Abu Saleem

Summary

Accomplished Central Coordinator at King Hussein Cancer Center, adept in schedule coordination and fostering collaborative environments. Leveraged MS Office and data entry skills to enhance team productivity and streamline operations. Excelled in relationship building, achieving efficient patient scheduling and administrative leadership. Proven track record in improving operational workflows and maintaining high standards of patient care. Dependable Coordinator provides excellent office management and administrative support. Possesses strong communication and interpersonal skills with demonstrated ability to manage competing priorities and meet deadlines. Creative problem solver with strong analytical and critical thinking skills.

Overview

23
23
years of professional experience
1
1
Certification

Work History

Central Coordinator

King Hussein Cancer Center
09.2004 - Current

·* Arranges the booking of the procedure, adult and pediatric units and other and distribute the schedule list to all related parties to avoid any conflict.

* Collaborates with nursing, physician and anesthesia technicians' teams to ensure appropriate preparation of the NORA ( Non Operation Room Anesthesia ).

* Entered data, generated reports, and produced tracking documents.

* Improved team productivity with regular communication and progress updates, fostering a collaborative work environment.

* Assists the anesthesiology team by ensuring that the patients are well informed and ready for any procedure.

* Coordinates with the medical records department to avoid any delay of admission of the patients

* Prepares all reports and statistics related to the NORAs as requested by the direct supervisor

* Completes administrative tasks including phone queries, filings, correspondence..

* Gathered and organized materials to support operations.

* Managed project timelines for successful completion, ensuring milestones were met and deadlines were adhered to.

* Tracked records, filed documents and maintained communication between clients to manage office activities.

* Collaborated with department heads to develop strategic plans aligning with overall company objectives, fostering a unified approach toward shared goals.

* Used job-related software to draft and finalize written correspondence and documentation.

* Set priorities and problem-solved workflow issues to maintain rapport with customers and managers.

* Negotiated contracts successfully with vendors securing favorable terms while upholding high-quality standards.

* Hired, managed, developed and trained staff, established and monitored goals, conducted performance reviews and administered salaries for staff.

* Oversaw appointment scheduling and itinerary coordination for both clients and personnel.

* Organized meetings for executives and coordinated availability of conference rooms for participants.


Medical Records Clerk

Istiklal Hospital
01.2001 - 08.2004
  • Ensured HIPAA compliance by adhering to strict confidentiality guidelines when handling sensitive patient information.
  • Maintained confidentiality of all medical records and sensitive information to comply with HIPAA regulations.
  • Processed medical records requests from outside providers according to facility, state, and federal law.
  • Scanned medical records in digital format for easy retrieval and accessibility.
  • Maintained patient confidence by keeping patient records information confidential.
  • Printed and photocopied documents to provide patients with copies of medical records.
  • Maintained patient records systems by archiving, scaning and indexing important documents and files.
  • Developed and maintained organized filing system for medical records to adhere to HIPAA regulations.
  • Assisted in preparation of medical records to release to other medical facilities requesting for patient history and information.
  • Supported medical staff by providing organized and accurate medical records.
  • Maintained patient records in compliance with security regulations.
  • Assisted in training new staff on medical record processing and filing procedures.
  • Identified new methods to optimize medical records management.

Education

MBA - English Literature

Arab Open University
Arab Open University - Jordan Amman – Tareq, P.O.B
02.2024

Bachelor of Science - English Language And Literature-Business Adm.

Arab Open University
Arab Open University - Jordan Amman – Tareq, P.O.B
09.2019

High School Diploma -

Arab Community College
Amman - Shmeisani - Martyr Wasfi Al Tal Street - (
09.2000

Skills

  • Customer Service
  • Data Entry
  • Work Planning and Prioritization
  • Relationship Building
  • MS Office
  • Schedule Coordination
  • Document Management
  • Scheduling and calendar management
  • Administrative Leadership
  • Information Collection
  • Document Control
  • Patient Scheduling
  • Medical Terminology

Certification

1- Negotiation Skills- 2024 – Better Business

2- Service Excellence Training Program – 3- March – 2024- KHCC Center Academy.

3- Emotional Intelligence Training Program – 9-October-2023- Better Business.

4- Accreditation- clinical Care Program Certificate – 23-November -2023 – KHCC Center Academy.

5- Patient-Centered Care – 29-May-2022 – KHCC Center Academy.

6- High Impact presentation program – 7,8 March – 2022 – Dale Carnegie.

7- COVID-19- Vaccination training for health workers – 9 – January -2021- World Health Organization

8- LEAIN SIX SIGMA GREEN BELT – August -2019 (33 training hours)-Endromeda consulting & Training .

Languages

Arabic
Native language
English
Intermediate
B1

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
swipe to browse

Timeline

Central Coordinator

King Hussein Cancer Center
09.2004 - Current

Medical Records Clerk

Istiklal Hospital
01.2001 - 08.2004

MBA - English Literature

Arab Open University

Bachelor of Science - English Language And Literature-Business Adm.

Arab Open University

High School Diploma -

Arab Community College

1- Negotiation Skills- 2024 – Better Business

2- Service Excellence Training Program – 3- March – 2024- KHCC Center Academy.

3- Emotional Intelligence Training Program – 9-October-2023- Better Business.

4- Accreditation- clinical Care Program Certificate – 23-November -2023 – KHCC Center Academy.

5- Patient-Centered Care – 29-May-2022 – KHCC Center Academy.

6- High Impact presentation program – 7,8 March – 2022 – Dale Carnegie.

7- COVID-19- Vaccination training for health workers – 9 – January -2021- World Health Organization

8- LEAIN SIX SIGMA GREEN BELT – August -2019 (33 training hours)-Endromeda consulting & Training .

Reem Abu Saleem