Summary
Overview
Work History
Education
Skills
Personal Information
Additional Information
Interests
Timeline
Generic

Razan Al Majdoub

Sales And Service Advisor
Amman

Summary

Motivated and dedicated accounting graduate with extensive experience in customer service and banking operations. Seeking a position in a dynamic organization where I can leverage my skills in financial services, problem-solving, and client relationship management to contribute to business success and further develop my professional career.

Overview

9
9
years of professional experience
2
2
Languages

Work History

Sales and Service Advisor

Etihad Bank
Amman, Amman Governorate
10.2021 - Current
  • Coordinated with marketing department on promotional campaigns to boost brand awareness among target demographics; driving lead generation through strategic initiatives.
  • Utilized persuasive communication skills to successfully negotiate deals and close contracts.
  • Created customized solutions for clients'' unique needs, ensuring a tailored approach that resulted in higher conversion rates.
  • Leveraged CRM tools effectively to track customer interactions, monitor progress towards goals, and maintain organized account records for seamless communication across teams.
  • Maintained conversion rate on new contacts by using persuasive communication skills.
  • Managed accounts receivable worth in monthly revenue, diligently staying on top of payment requests to keep aging low.

Customer Service

Jordan Kuwait Bank
Amman
08.2016 - 10.2021
  • Provides excellent quality banking services and solutions to all customers.
  • Responsible for migrating customers to e-channels to increase service level.
  • Credit card and cheque book delivery.
  • Issue Atm cards to existing and new customers.
  • Issuing account statement.
  • Opening new accounts, activating dormant accounts and Deposits.
  • Selling credit cards and loans.
  • Arrange local and international bank transfer.

Education

High School Diploma -

Al Wesam School For Girls
Amman
04.2001 -

Accounting

The Hashemite University
Zarqa
01-2016

Skills

Sales management

Process improvements

Leads prospecting

Regulatory compliance

Sales strategy innovation

Teamwork and collaboration

Sales presentations

Performance tracking

CRM proficiency

Paperwork processing

Personal Information

  • Date of Birth: 07/15/94
  • Gender: Female
  • Nationality: Jordanian
  • Marital Status: Married

Additional Information

I am a hard worker, self-motivated, and passionate about always learning new things. Thank you for your consideration, and I will look forward to your response. All references and documents are ready and available upon request.

Interests

Volunteering

Traveling

Reading

Timeline

Sales and Service Advisor

Etihad Bank
10.2021 - Current

Customer Service

Jordan Kuwait Bank
08.2016 - 10.2021

High School Diploma -

Al Wesam School For Girls
04.2001 -

Accounting

The Hashemite University

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Razan Al MajdoubSales And Service Advisor