Rayyan Al Qadamani
Operations Associate
Amman
Summary
A highly organized and hard-working individual with proven experience in the banking industry, with a bachelor's degree focused in business information technology.
Overview
5
5
years of professional experience
5
5
years of post-secondary education
4
4
Certifications
Work History
Operations Associate
Blink
04.2023 - Current
- Coordinated daily operations tasks to ensure smooth workflow across departments.
- Monitored inventory levels and implemented strategies to optimize stock management.
- Conducted regular audits to maintain accuracy and compliance with company standards.
- Assisted in the development and implementation of operational procedures to improve efficiency.
- Collaborated with cross-functional teams to resolve operational issues and improve processes.
- Prepared reports and analyzed data to identify trends and opportunities for improvemen
Engagement Associate
Capital Bank of Jordan (Blink)
04.2022 - 04.2023
- Responsible to communicate with the customers through calls, chat, and email to answer their inquiries and solve any issues they are facing.
Customer service representative
Jordan Ahli Bank( Under the name Ahli777)
01.2020 - 01.2022
- Worked as a call center agent, sales team leader, and customer service representative.
Education
Bachelor's degree in Business information technology -
The University of Jordan
Amman, AM 01.2017 - 04.2022
Skills
Detail oriented, strong organization and a high degree of accuracy
Analysis and Decision-Making skills
Negotiating, and problem-solving skills
Able to work on my initiative or as part of a team
Excellent conceptual and analytical skills
Banking systems, MS Office
Leadership
Managing tasks and problem-solving skills
Training
- Anti-Money Laundering (AML) Fundamentals
- Financial Crime (Middle East)
- Information Security and Cyber Risk Awareness
Certification
Finincal Crime
Timeline
Anti Birbert and Anti Corruption
07-2023
Complince induction
07-2023
Operations Associate
Blink
04.2023 - Current
Finincal Crime
07-2022
Moudle Anti Lundery
06-2022
Engagement Associate
Capital Bank of Jordan (Blink)
04.2022 - 04.2023
Customer service representative
Jordan Ahli Bank( Under the name Ahli777)
01.2020 - 01.2022
Bachelor's degree in Business information technology -
The University of Jordan
01.2017 - 04.2022
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