Rawan Salem Abu Mahfouz
Pharmacist In Charge (PIC)
Amman
Summary
Pharmacy professional with strong background in pharmaceutical care, medication management, and regulatory compliance. Known for fostering team collaboration and ensuring optimal patient outcomes. Adept at navigating changing needs while maintaining high standards in clinical and operational settings. Proven skills in leadership, inventory control, and patient education, coupled with results-driven approach.
Overview
6
6
years of professional experience
8
8
Certifications
2
2
Languages
Work History
Pharmacist in Charge (PIC)
Drug Center Pharmacy – Chain Pharmacy, Amman
01.2022 - Current
- Serve as the person in charge, ensuring full compliance with regulatory and professional standards.
- Supervise day-to-day pharmacy operations, including dispensing (insurance prescriptions, OTC, cosmetics), patient counseling, clinical services, and maintaining and updating all pharmacy licenses, permits, and required documentation.
- Implement and monitor Good Pharmacy Practices (GPP) and health authority guidelines.
- Financial target-oriented with monthly growth in sale according to financial reports .
- Manage controlled medications in accordance with national regulations.
- Lead and train pharmacy staff in medication safety, customer service, and compliance protocols.
- Prepare and present audit reports to internal management.
Pharmacist in Charge (PIC)
AIWN &AQEEL Pharmacy – Community Pharmacy, Amman
07.2021 - 01.2022
- Led day-to-day pharmacy operations, ensuring compliance with MOH regulations and Good Pharmacy Practices (GPP).
- Accurately dispensed prescriptions and OTC medications while maintaining high standards of safety and quality.
- Provided personalized patient counseling on proper medication use, potential side effects, and adherence strategies.
Staff Pharmacist
Pharmacy One , Chain Pharmacy , Amman
09.2019 - 07.2021
- Dispensed prescription and over-the-counter medications in compliance with regulatory requirements.
- Conducted patient counseling sessions on medication adherence, dosage, and potential side effects.
- Monitored stock levels, expiry dates, and ensured proper storage of medicines.
- Supported PIC with reporting, audits, and compliance checks.
Education
Bachelor of Science - Pharmaceutical Sciences
Hashemite University
Jordan 04.2001 -
Skills
Advanced MS Office skills
Teamwork and collaboration
Patient counseling regarding proper use of medication , expected side effects , allergies ,duration of use , interaction ( drug and food ) and storage
Problem-Solving & Multitasking
Customer service expertise
Enforcement of medication safety by monitoring medication proper storage at the medical fridge , observing and organizing medication stocking according to the (first in , first out rule ) and assisting stock management and stock taking reports
Staff training and development
Certification
Cardiovascular training program, Drug Center Pharmacy, 2025 - Jul 2025
Timeline
Pharmacist in Charge (PIC)
Drug Center Pharmacy – Chain Pharmacy, Amman
01.2022 - Current
Pharmacist in Charge (PIC)
AIWN &AQEEL Pharmacy – Community Pharmacy, Amman
07.2021 - 01.2022
Staff Pharmacist
Pharmacy One , Chain Pharmacy , Amman
09.2019 - 07.2021
Bachelor of Science - Pharmaceutical Sciences
Hashemite University
04.2001 -