Rasha Shawqi Haddad

• Managed incoming calls and visitor inquiries to facilitate seamless communication and improve overall client satisfaction at the front desk.

• Handled confidential student records with accuracy, supporting compliance requirements and ensuring reliable information access for school staff and administration.

• Organized and maintained scheduling calendars to optimize appointment flow and support efficient time management for multiple staff members.

• Processed and filed sensitive documents with accuracy to ensure compliance with data privacy standards and enhance record retrieval speed.

• Handled customer inquiries and closed high-volume B2B sales deals
• Maintained CRM systems and updated daily sales performance reports
• Coordinated with logistics and operations to ensure timely delivery

• Supported event logistics and guest engagement during live activations
• Promoted brand services at conferences and corporate marketing events
• Assisted with booth setup, material distribution, and client interaction

• Supported customer account inquiries and basic banking service needs
• Assisted front desk staff in client onboarding and documentation
• Handled customer feedback and escalated unresolved service issues

• Developed innovative marketing strategies to boost product sales.
• Conducted market research to define target audience behavior.
• Managed social media campaigns and tracked campaign performance.

• Delivered exceptional guest experience and maintained positive visitor impression.
• Coordinated appointments and managed schedules with accuracy and efficiency.
• Handled calls, directed inquiries, and organized records for access.