Rania Khaleel AlMasri
Amman
Summary
Experienced with strategic business leadership, financial oversight, and partnership management. Utilizes innovative approaches to drive operational efficiency and team success. Track record of fostering strong business relationships and achieving organizational objectives.
Overview
27
27
years of professional experience
Work History
Managing Partner
BimeNow
03.2014 - 08.2017
- Administered budget implementations, schedules, and contract negotiations..
- Developed and implemented strategies to increase sales and profitability.
- Cultivated strong relationships with clients, vendors, and partners to ensure long-term success and loyalty.
- Established and implemented business procedures and process improvements.
- Spearheaded successful client engagements resulting in repeat business and positive referrals from satisfied clients.
- Increased client base by implementing effective marketing strategies and fostering long-term relationships.
- Optimized resource allocation, reducing operational costs while maintaining service quality standards.
- Developed comprehensive business plans that led to significant revenue growth and expansion opportunities.
General Manager
Cartridge World Jordan
01.2009 - 01.2012
- Directed planning, designing, development, and launch of business
- Sales organization and administration.
- Administered organizational functions to optimize productivity.
Directed budgeting efforts, aligning expenditures with strategic objectives.
Monitored ongoing projects, implementing corrective actions as needed.
Compiled and presented reports to stakeholders for clarity on progress.
Strengthened communication channels among teams for improved outcomes.
Liaised with various departments to facilitate effective collaboration. - Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
- Managed a diverse team of professionals, fostering a positive work environment and high employee satisfaction.
- Monitored financial performance, set budgets and controlled expenses to provide financial stability and long-term organizational growth.
- Drove year-over-year business growth while leading operations, strategic vision, and long-range planning.
- Implemented operational strategies and effectively built customer and employee loyalty.
- Established comprehensive employee training programs to develop skills, improve productivity, and maintain compliance with industry regulations.
Jordan Coordinator
Lebanese Adventure
01.2007 - 01.2009
- Coordinating with local customers for team-building sessions.
- Conducted training sessions designed to meet unique company specifications
- Enhanced operational workflows by maintaining well-organized documentation systems and updating records accurately as needed.
- Implement training strategies focused on outdoor game-based activities
- Gathered and organized materials to support operations.
- Perform follow-up assessment following training to ensure fulfillment of desired outcomes.
- Enhanced customer satisfaction by responding promptly to inquiries and addressing concerns professionally.
- Contributed to team development initiatives and company excursion conducted in Aleppo, Latakia, Syria during learning phase
- participated in team development workshops for Jordanian companies.
- Developed comprehensive training materials for new staff, leading to quicker onboarding and higher initial productivity levels.
- Supported successful project completion by meticulously reviewing and updating project plans to reflect changing needs and objectives.
Admin and Finance Manager
Ockenden International (Non Governmental Organization)
05.2006 - 12.2006
- Control project finances and maintain alignment with budgetary constraints.
- Delivering comprehensive budgets to head office in UK
- Tracking project developments across implementation phase.
- Support functions involving HR duties.
- Organizing meetings with Iraqi personnel and assembling financial and technical information regarding diverse projects.
- Managed bank accounts, overseeing transfers and receipts of funds.
- Monitored budget and revenue trends, compiling reports for company leadership to inform decision-making.
- Increased financial efficiency by streamlining and automating financial reporting processes.
- Collaborated with cross-functional teams for strategic business planning and growth initiatives.
Automation Manager
STS (Specialized Technical Services)
12.2003 - 05.2006
- Managed planning, design, development, integration, implementation, and maintenance of automated systems.
- Safeguarding network security and stability via continual assessments
- Assessed requests for data processing and computing services and equipment, establishing priorities in collaboration with Executive Management.
- Implemented and advanced new products by educating and preparing presentations for employees
- Transformed call center, HR, and accounting operations into a paperless format, boosting management monitoring capabilities and enhancing customer services while decreasing overall company costs.
- Routinely trained and coached employees on best-practices for incorporating technology into their daily work and enhancing instruction through innovative / creative software utilization.
- Provided training and mentorship to junior staff members, fostering a culture of continuous learning and professional growth.
- Evaluated emerging trends in automation technology, identifying opportunities for implementation within the organization.
- Implemented segmentation and behavioral marketing messages based on customer preference, buying behavior, past email performance and marketing objectives.
- Designed custom automation solutions tailored to meet specific business needs and objectives.
- Facilitated seamless transitions by guiding teams through the process of migrating from manual operations to automated processes.
- Stayed current with marketing automation best practices, industry standards and compliance.
- Conducted regular audits of automated systems to ensure compliance with industry standards and regulations.
- Developed and maintained automated systems, resulting in enhanced productivity and reduced costs.
- Enhanced system scalability by identifying bottlenecks in current processes and proposing automation solutions to address these limitations.
- Managed a team of automation engineers to ensure timely completion of projects and optimal system performance.
- Maintained metric reports for marketing automation and campaign outputs to measure business impact.
- Spearheaded initiatives to improve overall organizational efficiency through the adoption of advanced automation techniques.
- Partnered with vendors to procure high-quality equipment at competitive prices, ensuring cost-effective automation solutions for the company.
- Built and deployed programs to maintain database organization and integrity.
- Reduced operational expenses by proactively identifying areas where automation could replace redundant manual tasks effectively.
- Developed detailed project plans outlining timelines, resources required, potential risks, and mitigation strategies for successful implementation of automated solutions.
- Collaborated with cross-functional teams to identify areas for process improvement.
- Championed a culture of innovation within the organization, encouraging team members to explore new ideas for leveraging automation technologies in their daily work.
- Promoted knowledge-sharing across teams by creating documentation detailing best practices for operating newly implemented automated systems effectively.
- Evaluated new product releases, add-on applications and supporting trends to improve and optimize marketing team performance.
- Troubleshot complex technical issues related to automated systems, swiftly resolving problems to minimize downtime.
- Monitored key performance metrics related to automation projects, making data-informed decisions on where adjustments were needed for improved outcomes.
IDFS Country Manager
IATA, International Air Transport Association
03.2002 - 05.2003
- Recruited, trained, and coached team members to support company growth.
- Led the successful launch of new products in local and regional markets, driving revenue growth and brand recognition.
- Established strong relationships with key industry players for business growth and expansion.
- Managed budgets, financial planning, and forecasting to optimize profitability for the country operations.
- Implemented process improvements, streamlining workflows and increasing team productivity.
- Ensured regulatory compliance by working closely with legal advisors and government agencies.
- Directed IDFS Operations in Amman, maintaining alignment with operating plan, business objectives, and established budgets.
- Collaborated with Regional Office to enhance existing services and develop new, high-quality, market-driven products and services that improve financial performance and add value to IDFS offerings.
- Build, lead and motivate a team spirit in the office
Assistant Manager IDF
IATA (International Air Transport Association)
09.1995 - 03.2002
- Launched BSPlink web application across Middle East region involving Jordan, Cairo, Lebanon, KSA, Cyprus, and Gulf by preparing test environments and conducting specialized training sessions for IATA staff, airline members, and agents in each territory.
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
- Cross-trained existing employees to maximize team agility and performance.
- Established in-house operation facilitating transition to paperless environment within Jordan.
- Maximized performance by monitoring daily activities and mentoring team members.
- Facilitated implementation of Passenger Agency Conference (PAConf) and Global Customer Advisory Group (GCAG) initiatives while representing IDFS and IATA in local Agency Program forums.
Assistant to the IT Department
Jerusalem Insurance Company
09.1993 - 05.1995
- Support staff in daily operations utilizing existing programs.
- Facilitate implementation of new system utilizing Ingres and SQL Language.
- Partnered with programmers in writing and optimizing SQL procedures.
- Developed innovative forms for diverse departments, reducing data entry errors and eliminating excess paperwork.
- Managed creation of company's annual report.
Bags project coordinator
Save the Children Fund (NGO)
09.1990 - 09.1992
- Directed efforts within refugee camps, supporting 400 women impacted by this project
- Established In-House leather bag initiative equipping 50 women with skills for leather handbag production, resulting in increased income opportunities
- Created fresh bag designs and ideas
- Administered pricing structures and budget allocations, sustaining elevated earnings for women involved
- Coordinated cross-functional teams to achieve seamless collaboration in achieving project objectives.
- Maintained database and spreadsheets with accurate inventory and status.
- Facilitated frequent progress reports and presentations to keep management informed about ongoing activities within their respective domains.
- Negotiated contracts with vendors and suppliers, securing favorable terms for cost-effective procurement of resources needed for project''s success.
- Enhanced team productivity with introduction of agile project management techniques, facilitating quicker adjustments to project scope.
Education
Bachelor of Science - Computer Science Minor in Finance
Yarmouk UNIVERSITY
08-1989
Skills
- Revenue growth and financial administration
- Strategic planning and operations management
- Data analytics and business process analysis
- Software development and project management
- Collaboration and teamwork
- Client support
- Strategic scheduling
- Discretion and confidentiality
- Database management
- Regulatory compliance
Timeline
Managing Partner
BimeNow
03.2014 - 08.2017
General Manager
Cartridge World Jordan
01.2009 - 01.2012
Jordan Coordinator
Lebanese Adventure
01.2007 - 01.2009
Admin and Finance Manager
Ockenden International (Non Governmental Organization)
05.2006 - 12.2006
Automation Manager
STS (Specialized Technical Services)
12.2003 - 05.2006
IDFS Country Manager
IATA, International Air Transport Association
03.2002 - 05.2003
Assistant Manager IDF
IATA (International Air Transport Association)
09.1995 - 03.2002
Assistant to the IT Department
Jerusalem Insurance Company
09.1993 - 05.1995
Bags project coordinator
Save the Children Fund (NGO)
09.1990 - 09.1992
Bachelor of Science - Computer Science Minor in Finance
Yarmouk UNIVERSITY
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