Ahmad Al-Baset
Irbid,AM
Summary
The restaurant manager monitors the general performance of employees and managers, follows up on customer complaints and resolves them, monitors inventory, works to increase sales, reduce costs, solve the problems of employees and managers and move forward towards the company's future goals.
Overview
9
9
years of professional experience
Work History
Store Manager
hlial restaurant
Saudi Arabia
03.2022 - 09.2022
- Building an integrated work system
- Followed up on spoilage and reduced quantities.
- Follow up and resolve customer complaints and communicate with the customer directly.
- Making restaurant orders and communicating with purchases and these are suitable prices.
- Training and monitoring of employees at all station
Assistant and Store Manager
Burger Makers
Aqaba
02.2020 - 03.2022
- Reduced company expenditures and met budget targets by closely monitoring, tracking and controlling expenses.
- Reviewed sales and gross profit reports to determine options for increasing market growth.
- Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
- Inventory Management
- Team Leadership
- Operational Efficiency
- Cost Control
- Food Safety
- Supplier Negotiation
Shift Manager
McDonalds
Aqaba
06.2015 - 07.2019
- Managed schedules accepted time off requests and found coverage for short shifts.
- Assisted management team in developing and creating a welcoming atmosphere for crew members to voice complaints.
- Advised new employees on company procedures and policies to facilitate daily tasks and responsibilities.
- Checked building to confirm maintenance and cleaning met code and regulations.
- Tracked receipts, employee hours and inventory movements.
- Coached crew members to optimize performance and motivate toward more efficient work.
- Supervised employees and oversaw quality Compliance with company standards.
Crew trainer
McDonalds
Irbid
02.2014 - 06.2015
- Created and deployed successful strategies to boost restaurant performance, streamline food prep processes and reduce waste
- Greeted all customers with a smile and provided friendly service to professionally handle every need.
Education
supply chain management -
Luminous Technical University
Irbid10.2023
Skills
- Menu Development
- Inventory management
- Team leadership
- Operational efficiency
- Food safety
- Supplier negotiation
Course Training
- Crew Trainer Class, 36 hours
- Human Development Diploma, 16 hours
- Shift Management Excellence
- Restaurant Management
- Advanced Shift Management
- Effective Management Practices
- Customer Service
- Human Resources
Timeline
Store Manager
hlial restaurant
03.2022 - 09.2022
Assistant and Store Manager
Burger Makers
02.2020 - 03.2022
Shift Manager
McDonalds
06.2015 - 07.2019
Crew trainer
McDonalds
02.2014 - 06.2015
supply chain management -
Luminous Technical University
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